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    Phone Hut - All Backcases

    Phone Hut

    (70 reviews)

    $

    I have been bringing my kids' iPads to iPhone Hut in Fremont for the past couple of years, and I…read morehave consistently had an excellent experience. The entire team is professional, knowledgeable, friendly, and dependable. They have handled several repairs for us over the years, and the quality of their work has always been outstanding. I especially appreciate that they are straightforward about what needs to be repaired and communicate clearly throughout the process. One of the biggest reasons I continue coming back is their reliability. When they give me an estimated completion time, the device is always ready when promised, and the repairs are done properly. It is difficult to find a business that provides this level of consistent service, and they have definitely earned my trust over the years. I highly recommend iPhone Hut to anyone looking for reliable and professional iPhone or iPad repairs in Fremont. Excellent service every time. Thank you Raj & Sok & all staff!

    My daughter had her screen replaced by Phone Hut a few weeks ago. They initially bad mouthed the…read morestore that had replaced her screen prior which was unprofessional. When my daughter picked her phone up, she noticed the quality of the screen was very poor. The front facing camera was visually grainy which affected FaceTime, videos, and camera quality. My daughter ended up going back to have it looked at and Raj and Adeel let her know that it was her screen protector. They removed the screen protector which doesn't make sense at all, but my daughter left thinking that everything was resolved. Wrong, the quality of the front camera was still an issue with no change or improvement. She also purchased the screen protector from the store and never received a refund. She came back a third time and they ended up replacing the screen. Usually, second time's the charm right? Not this time. The quality was exactly the same. My daughter tried messaging through Yelp to find a resolution, but her messages were completely ignored. I'm disappointed in the customer service this store provided although having a good rating. My daughter had to find a more reliable and dependable store to have her screen replaced. So far, it's as new as the day we bought it. Not to mention that the new store we went to was very friendly, fast, and provided a warranty. Having to pay for another store's failure is unpleasant.

    Central Computers East Bay - Newark Central Computers

    Central Computers East Bay

    (109 reviews)

    $

    Absolutely, my lord. The first one was a little too polished and review-ish. I'd make it sound more…read morelike you actually sat down after leaving the store and wrote it because Antonio genuinely impressed you: I just wanted to give a big thank you to Antonio at Central Computers. I came in looking for some help upgrading my current rig, and he was incredibly courteous, polite, and patient with me while I asked what probably felt like a million questions. I'm pretty computer illiterate when it comes to a lot of this stuff, and he took his time explaining everything without ever making me feel rushed or like I was bothering him. This is actually my third time coming back to this Central Computers, and experiences like this are exactly why. They've helped me build my NAS, they've helped me repair my rig, and now they're helping me upgrade it. Every time I've come in, the staff has been kind, helpful, and willing to take the time to actually work with me. It's just nice having a computer store where I know I can walk in, ask questions, and get genuine help from people who know what they're doing And not feel like I'm some kind of bother or they don't know what they're talking about. Thank you again, Antonio. I really appreciate your patience and all the help today. God bless.

    Visited 9/24/26 at ~12pm time…read more Chi is the goat. Helped me get my pc case and usb. I didn't know much but the experience was chill because Chi was knowledgeable and patient. Bonus for this location - the house music they play in the store is pretty cool.

    Mobile Kangaroo - Fremont - Waiting area

    Mobile Kangaroo - Fremont

    (136 reviews)

    Extremely satisfied with Mobile Kangaroo's service. The technician was totally helpful and…read moreefficient and fixed my iPhone's problem in a timely manner. Glad to know there's a convenient alternative to an Apple Store right here in Fremont. I might add I have used this service in the past with a similar experience. I highly recommend Mobile Kangaroo.

    If I could give it a 0, I would! A 1 rating is being too generous. It takes a lot for someone to…read moreget me to the point where I write a bad review, but the customer service was. One of the worst I've ever experienced. I can't believe that Apple actually contracts them to work with their customers. The tech has no sense of customer service. He was very rude in the way that he greeted me, spoke to me and helped me. He had a bit of an attitude from the very start and it gave me the impression that he did not want to either work with me or he was frustrated and stressed out. I tried to overlook it, however by the time I was about to hand over my phone. I just couldn't give my money to a business who treats their customers in the manner of which I was treated. I really needed my phone battery to be changed as I am traveling tomorrow morning. However, given the treatment that I did, I much rather sacrifice and wait until I get back from my trip. I'm big on customer service and believe that when you treat your customer as well they return and make referrals. I definitely wouldn't recommend coming to the shop Apple authorized or not. I plan to give Apple a phone call and share my experience with them as well. And by the way, this wasn't my first encounter at the shop. I remember going there years ago to get my son's iPad fixed and after today, I was reminded why I left and took my business elsewhere. I was trying to give them another chance, but they ruined it for me altogether.

    It NetSource - itservices - Updated October 2026

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