Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

AWESOME! Andrew and Kabel were very knowledgeable. First time they came to hook up a new computer…read moreand internet for me. Got it all done in a short amount of time. They back to then disconnect my old internet provider and whip the hard drive of the old computer. Both of them have great people skills and were so kind to me. On there last trip to my hose Andrew offered to change a light bulb that I could not reach. Just an excellent company and excellent people.

What stood out for me, on top of the excellent job Andrew's team did, was his willingness to help…read moreme decide what needed to be done. He guided me with the kind of wisdom that only comes from experience, and that made the whole process even better. Later I referred him to a relative who is a retiree, and they told me everything went great--Andrew showed the patience and excellent communication skills that really matter. Shoutout to his son, Kabel, for being part of the great service.

I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

Purchased some ceiling mount speakers to complete the home theater setup. Reached out to Mike and…read morehe scheduled the install the following day. Great communication, showed up on time and was neat and tidy. I wanted to move our TV bracked up on the wall and he added that to the work order. Great experience and service!

Mike was absolutely awesome. Great service at a very fair price. Was more than willing to help with…read moreany questions I had. Great communication throughout the process. Arrived on time and got the job done quickly. Couldn't be happier with how things turned out. Highly recommended!

Had Jessie install another Smart Tv today and wall mount it. I can not give a higher recommendation…read moreto Jessie and JB Smart Home Solutions. 5 stars isn`t enough!

My husband found Jesse on Yelp four years ago to mount a tv for us, and we still will only go…read morethrough Jesse fours years later to trust mounting our TVs!

I contacted this company March 25, 2025 for a quote via their email address listed on their…read morewebsite, still no response after 3 weeks. On a side note, I contacted 2 other companies for the same quote also with no response after 3 weeks.

Adam, Dustin & Josh were fantastic - knowledgeable, accessible & responsive. Installation went…read morewell. Very happy we chose Planet Geek!

I can't say enough about the quality, responsiveness and overall customer service we've…read moreexperienced! Highly recommend!

I purchased 2 new large OLED televisions, mounts, and a sound system I needed installed and old…read morelegacy equipment carried away ,and selected Audio Envision to do the work. They responded immediately to my quote request and asked a lot of questions on the type of build I needed. They sent a detailed quote which seemed fair. They sent out 2 really good technicians in Jeff and Jeff & Horacio who were very detail oriented and spent time measuring and making sure everything was lined up and configured properlyl. They even brought along a vacuum cleaner to suck out the dust created when they were cutting into the drywall. Definitely a good experience overall and I'd use them again for any media room buildout needs.