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    1.0 (2 reviews)
    Open 6:00 am - 10:00 pm

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    7 years ago

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    CubeSmart Self Storage

    CubeSmart Self Storage

    (7 reviews)

    Security. Just got robbed…read more First week in the storage unit. They stole about 12 of my yellow totes and then went through and rummaged my entire storage unit. Looks like they just picked the locks that I bought from cube smart. It was thousands and thousands of dollars worth of stuff. And a bunch of personal belongings as well.

    I rent a climate controlled 10x20x8 unit, and have rented the same unit for 3 years. last year the…read morerent was $296. and effective 9/3 the rent will increase to $377. The last 2 times I have gone to the unit there was no ac or lights. Today I went into the office and asked what the remedy will be. Brian, the manager, called his supervisor and she told him to tell me that a work order had been submitted 2 weeks ago and hopefully it would be fixed soon. That is not a remedy that is a hopeful idea. My immediate solution is rent as a non-climate control unit until the ac is fixed (this is not the first time this has happened) Brian advised he did not have the authority nor did his supervisor have the authority to do this. I asked for the phone number of the decision maker. Brian told me there is no phone number only an email dougjohnson@cubesmart.com. Brian was courteous and is a fairly new employee. I will email Mr. Johnson and update this review when there has been a remedy. Update 8/7/2023 at 5:03 PM update 8/11/2023 lights, no ac not even a minimal amount!!! We took contents and moved to another location. Buyer beware there are other self storage facilities. I sent an email to dougjohnson@cubesmart.com and was kicked back as undeliverable. Another lie?

    iStorage - selfstorage - Updated May 2026

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