Paid for the all inclusive package during winter break. I think it was worth it, but my husband…read moretypically eats one meal a day and my kids barely eat, so I feel like we could've gotten "our money's worth" if that wasn't the case. It truly is all inclusive: no limits to number of drinks. They won't let you box up anything to go, but we could order appetizers and entrees. When we first arrived, the receptionist did not explain well where our room was located, so we ended up wandering around cluelessly with a large cart of stuff. I finally had to inquire at the front desk again. I like that you can access the Waterpark from anywhere in the resort. Being winter and snowing, it was good that we could walk indoors. I'm glad they have areas for toddlers and the "lazy/ active" river is a good choice. The rooms seem a bit outdated and definitely nothing fancy, but we still enjoyed our stay. I think I'd be happy to return. My kids enjoyed it just as much as GWL and I enjoyed being able to drink and eat "for free."

Old, shabby "resort". Booked an "executive king suite w/ a river view" and got a rock-hard bed with…read morea couch. Smells funky, too. Rude, unwelcoming staff. Just awful!

Wilderness has more to offer than water parks. On a supplier trip one of our vendors took us to the…read morego kart track. Fun times!

Went here for spring break with two friends and my mom, it was really fun! Rooms are clean,…read morespacious, but tvs are hard to work. Staff, especially in arcade by the go-karts, are pretty rude. Lady yelled at us because we misunderstood that the fun passes didn't get you unlimited credits, only other things. Another woman yelled at us in one of the candy cabins for being by the toppings, while we were getting froyo..? Disclaimer, I've never been here, so I had no idea where the water slides were, and I did not have a map. So i obviously asked the WATERPARK staff where the slides were, they looked at me like I was crazy and said "in the water parks.?" I felt embarrassed so I thanked them and left. Eventually found the slides but still, quite rude and unfair. Waterslides were very fun though! Loved going down them, especially the hurricane/funnel one. Not a lot of seating though, and very bad security or service. We had towels stolen and I even caught a family trying to steal me and my friends towels and phones while we were swimming, thankfully my stomach hurt so I caught them and nothing major was taken. Annoying and scary honestly.

If I could give this place negative stars, I would. Once you…read morewalk into the lobby, you know you're in for a ride. It's very basic, super plain and lacking appeal. Getting to our room, all the hallways smelled like cigarettes and weed. The doors from the outside to the inside of the building are supposed to be only accessible by key card, but that doesn't matter. All the doors are open! The Wi-Fi doesn't work so it's very hard to watch TV considering their TV is a smart TV and everything is streaming. So don't plan on watching TV here, or using the internet at all. Our room had a wonky toilet, a broken door knob on the bathroom door and our air conditioning unit was making rickety noises all night. I tried calling down to the front desk to have them fix the door knob, but our phone was broken. Don't get on the deck! You might fall through. This place reminds me of the Bates motel. Very rundown in need of a lot of TLC. The parking lot is overgrown with weeds and the property is also overgrown with weeds and it's super sketchy when you walk from the inside pool to the outside water area. The hot tub isn't even hot! The water in the hot tub is colder than the outdoor water in the outdoor pool. A majority of their water area outside is roped off with "keep out" signs and the last remaining 2 pools have a lot of missing tiles. I am very upset that I spent $200 a night at this disgusting place. I would recommend Anywhere else in the Dells over this place. When I gave my concerns to the front desk this morning upon checkout, she didn't even blink, it didn't seem to bother her at all, none of the comments that I was making. My recommendation, never stay here!!!! if you don't believe anything I say, take a look at my pictures.

Front desk girl lacks hospitality and empathy skills. Threatens guests to cancel their reservation…read more lacks English language skills. Hotel condition is horrendous. Claim under construction and there are no crew or equipment in sigh. this hotel should be shut down and it is a safety hazard all around. Halls smelled like marijuana. Avoid staying there!

We recently visited the Great Wolf Lodge for a winter escape with our 1.5 year old and it was a…read moresuccessful trip! We stayed in a single king room and were pleasantly surprised with how much space we had, it didn't feel cramped even with all the toddler gear. Both the hotel and the waterpark were consistently clean throughout our stay. For a high traffic family resort this was impressive and much appreciated. The wave pool and dedicated toddler area were a huge hit. Our little dude had a blast and it was great to have a safe, age appropriate space for him to explore. The lodge is due for some updates, specifically the waterpark equipment - the water jet skis in the toddler area were all broken and material was visibly chipping. While my toddler didn't notice the cosmetic wear, as a parent it is a little worrisome. I'd say visiting in the winter was the perfect way to beat the cold, though it did limit us to indoor sections. We're definitely curious to return when it's warmer to see how the outdoor area fairs. Overall a great choice for families with toddlers, but hopefully, management will invest in some much needed repairs to the play features soon!

Terrible place to stay. Groupon reservation holders are looked upon like second tier citizens. Lots…read moreof hidden charges. Rooms and facilities are run down and understaffed or poorly staffed (lack of training and professionalism).

Sundara was truly a magical experience! It was just a night get-away, but such a wonderful 24 hours…read moreof relaxation. There aren't pictures of the common area pools, etc. because phones are (which I love!). The pictures posted are from the spacious room WITH a true hot tub. With robes, slippers, and a never ending supply of plush towels, one couldn't be happier. The shower had multiple shower heads with a keypad to set which ones on/off, etc. The room could definitely accommodate 6-8 people due to the size. What a good girls' weekend idea! Room service food was They also offered yoga, coloring, quiet rooms, and many more areas to relax and decompress. The ONLY thing lacking was the massage. Unfortunately, it was so-so, which was disappointing since it was . It didn't start on time and was out before the "50" minute allotted time. I'd say the massage maybe lasted 35. The masseuse also started it off by saying she was having a stressful day All that said, I think the massage was a one off, and I'll definitely try a service again. 4/5

Our massages were great. The therapists were kind, professional, and very responsive. The massage…read moreroom was super cute and relaxing. The fireplace made it feel very cozy. We enjoyed the bath ritual, the outdoor hot tub, and the indoor hot soak tub. The bath ritual hot tub could have been a little warmer. There were hardly any quiet spaces in the spa areas and no one enforced keeping spaces quiet and tranquil despite the signs everywhere. For such an expensive resort, there were some things that really surprised us. Most of the staff were friendly, but it wasn't the caliber of customer service we were expecting. Our room was just ok. We liked the high ceilings, the comfy sitting area, the bed, Kohler shower, and the fireplace. A light flickered next to the bed, preventing us from reading in bed because we had to keep it turned off. The bathroom didn't have nearly enough hooks for suits and robes. The bathroom felt tired and didn't seem very clean. There was even a plastic wrapper on the shower floor. The toilet paper quality was surprisingly poor. The magnifying mirror wouldn't stay in place, and the hairdryer barely worked. This was unacceptable at these prices per night. We had fun, but it was very expensive for the quality of the experience.

Overall, it's just a lot going on and the waterpark and the "indoor theme park" is just really…read moresmall. I got an email for a good deal for the weekend, so that's why we went, but I think the other water parks offer more. They own about 40 other buildings for hotels and it's confusing and you have to drive to get to the waterpark which defeats the purpose of going there I think. The food in the waterpark is expensive and just ok. Lockers available if needed. If there's a lot of people in the waterpark , there's no tubes available for the small lazy river. I don't think we'd stay here again.

HORRIBLE!! The most amount of money I've paid for the WORST accommodations. The beds are not any…read morebetter than a pull out sofa mattress. There are no plugs in the room for charging devices. I couldn't even plug my CPAP in without taking the lightbulbs out of a light fixture. NOT WORTH IT Not to mention the water park. Time limits and lines for the one adult hot tub. No space to sit or set your things. And we came in the winter, I can't even imagine what it would be like in peak season. NOT WORTH IT