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Costco Wholesale Home Showroom - The delivery driving boxing my fridge back up and leaving it in my garage

Costco Wholesale Home Showroom

3.5(22 reviews)
2.7 mi

Our washing machine recently went on the blink. We've also had our dryer for a number of years also…read moreand wouldn't have been surprised if it had gone the same way too. Okay, time to buy a washer and dryer, as major appliances these days have a short life and not worth repairing. My stress level rises, as there are limited stores that stock major appliances and need to order from the Mainland, which will take days. Until we found the Costco Wholesale Home Showroom in Pearl City, which opened on 10/11/24. It's a brick-and-mortar store that took the place of the Sears Distribution Store where you can browse in person of large furniture and equipment items. Hubby knew what he was looking for, as he tried to do his research in knowing which brands to look for because of various reasons (hard to find parts, product problems, etc.). He was looking for the Maytag brand. Costco has some special rules in selling its furniture and large appliances: * Costco Wholesale membership is required to make purchases. As soon as you enter the Showroom, you must scan your membership card against a machine. * The showroom allows for a number of large items (TVs, furniture, appliances, exercise equipment, outdoor furniture, couches, dining tables, bedroom furniture, beds, washers/dryers, refrigerators, massage chairs, credenzas, etc.) to be placed in one area to be sold. The regular Costco stores lack the space to store large furniture and equipment for its members to view them all at one time. The showroom interior is spacious, clean, and air-conditioned. * The showroom requires you to order items that are delivered with an estimated delivery date to the member's address, installed as needed, and the initial item hauled away. There may be shipping, delivery and hall-away fees. (For a washer, I was quoted a shipping fee of $29, which was nominal.) Prices appear reasonable. This contrasts with the regular Costco stores in that if you purchase a large item such as this, you haul it away on your own and dispose the initial item on your own. We often wish we could purchase large items this way; however, because we don't own a truck and are elderly, we would have to bother family members for assistance. Delivery occurred without any hitch. Costco provided the Board of Water Supply's Water Sensible Rebate Program application for completion. * The Showroom acts as an online shopping account. One could make purchases and place orders at home using a computer. The Showroom has staff to assist if needed. As hubby and I are technology challenged, we welcome the assistance of staff to ensure that we ordered correctly. Our experience with the Costco staff, Leanne and Maddy, was extremely friendly, patient and helpful. * Hours of operation differ from regular Costco Wholesale stores. The Showroom hours of operation are: Mon closed, Tues to Sat 10a to i6p, and Sun 10a to 5p. There are no Executive Member hours from 9a to 10a daily. Living on an island has its drawbacks, as there are limited stores where you can purchase furniture and major appliances. Glad that Costco has established a Showroom on Oahu that has reasonable prices and is convenient for its members to purchase these items without having to haul it away on your own and dispose of the non-working items.

The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

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Costco Wholesale Home Showroom
Costco Wholesale Home Showroom - Washers & dryers

Washers & dryers

Costco Wholesale Home Showroom

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Elite Discount Furniture - Aiea

Elite Discount Furniture - Aiea

3.4(110 reviews)
3.4 mi
•$$
Locally owned & operated
Free estimates

If you're looking for great quality furniture at a good price; Elite Discount Furniture, Aiea is…read morethe place. We researched the internet and local furniture stores for a solid, durable, extra wide seat recliner. We called this store and spoke to Brett who said he has the recliner we were searching for. The next day I visited the store and sure enough, Brett showed me exactly what we needed. It was a great looking dark chocolate recliner with all the features we needed. He gave us an amazing deal on the recliner!! To add, it was delivered a day earlier! Bernadette made the arrangements for us!! It was delivered and set up by two nice representatives! Outstanding customer service, fine quality products and great prices set Elite Discount Furniture from the rest! Don't let the word "Discount" mislead you! The products are comparable in quality to more expensive, high end items; but, with the fair competitive prices don't hit you hard in the pocketbook! This place is No Ka O'i! Mahalo Brett, Bernadette and workers!! D. and D. Alison, 76South, Ewa Beach.

What a way to start the new year with a new furniture. Been coming here for 4+ years and I can't…read morecomplain about anything. Service is always fast, easy, and simple when trying to apply/purchase what we want. Now delivery, I will pay for it EVERY TIME!! Fast, easy, and all you do is answer a call and confirm delivery and boom. Delivered and set up.

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Elite Discount Furniture - Aiea
Elite Discount Furniture - Aiea
Elite Discount Furniture - Aiea

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Red Knot Pearlridge

Red Knot Pearlridge

4.5(19 reviews)
3.9 mi
•$$

I'm going to put my disclaimer first - I don't have the "eye". You know the eye for design and…read morestyle and color. The interior design of all my previous homes were very "pieced together"; it was never a cohesive theme. If anything...the theme would be cluttered. But my boyfriend is completely opposite. He has that stylistic eye and hates clutter, so I rely on him when it comes to furnishing our home. As we talked about how we want to decorate our future home, we knew we had to find unique pieces that would match the color scheme of the condo and something we would like. On a whim, we checked out Red Knot and stumbled upon the couch that met all of our criteria: 1. Gray 2. Unique look with the white stitching, not so boxy design and it came with two little stools that would be stored in the armrest 3. Had a chaise Plus it had a matching ottoman with storage and can turn into a bed. We loved it. But of course we had questions. And, it's like the furniture gods heard our prayer and sent us Derek. He saw us looking around and stopped by us to see how we were doing and if we had questions. He was able to answer all of our questions and helped us with the transaction. When learning that we were in the process of buying a place, he helped us to figure out the timing of when we would receive couch as well as the payment options available. Besides from the great service we received, I loved the wide selection of items available and the prices are competitive. I know we will be back for the other pieces.

Furniture shopping saga continues... Enter through the main entrance and take a left. Parking…read morestalls are structured weirdly. Anywhos, Derek greeted me and asked if I was looking for anything in particular. I only mentioned a black or white dresser, totally forgot I was looking for a dining table. He was very knowledgeable with what they had in store but not what I was looking for. I decided to venture around while my dad checked out the sectional couches. He found one and we were chilling there for quite awhile but no one else came by so we decided to venture to the other side. My son really loved the red couch but reds just not in our color scheme, not even in his room lol. They had a lot of cute decor accessories for a beauty room.

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Red Knot Pearlridge
Red Knot Pearlridge
Red Knot Pearlridge

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INspiration Interiors at Kapolei Commons

INspiration Interiors at Kapolei Commons

3.4(32 reviews)
8.1 mi
•$$$

Finding a seat…read more.. I've purchased several items at INspiration on Kapiolani but since I was in the area for other reasons I though why not give this locations peek since they do have lots of options for all types of furnishings. Obviously located in Kapolei Commons which is amazing as there's lots of free parking options you can find them all the way at the end after Target near the theater which is nice that we didn't have to fight to find a stall as it can get quite busy in that part of the shopping center. Walking into the spacious showcase floor we were greeted by a staff to a point that we didn't need any assistance at the moment as we started to look for a chair...yup just a simple single chair which sounds easier than done we came here knowing that they do have a great selection to choose from and found prices from $79 to $499 for a single chair lol! All the way in the back there is a section that they consider the "outlet" prices which looked the same as the rest of the prices so it didn't seem like it was a discount as one was a floor model that should be the obvious discounted price to offer but didn't find anything in that section. With that we did find a chair that fit all the boxes that we were looking for and found the sales staff to finalize the sale and as she did her thing we paid and was given the chair as I asked if they had it in stock to the answer she replied yes they did..yay! She walked over and gave us the chair from the floor...and said this was it? To her defense it was New Year Day and the warehouse was closed BUT didn't confirm that if the floor model would be okay and still sold it to us at full price...she thought that we didn't mind. I didn't appreciate the lack of communication but took it anyways paid and got our paperwork to which we walked out the door quite disappointed to which she chased us down later cause she need the tag that was attached to it lol, then came back again for the paperwork to confirm we got the item...not impressed with the professionalism and communication as it all was very basic yet done so poorly for just a chair thankfully it wasn't a whole set of furniture.

just looking. We…read morewere just browsing. Really we were. And we found a table. NOTES: 1. The store is spacious and very well lit. Every type and piece of furniture imaginable is on display. 2. Sales associates are available to assist. 3. The warehouse staff was able to assemble the table for pick up. We were told to call ahead about 2 hours before pick so the staff had enough notice. Our sales associate, DJ, was most helpful, informative, and above all else, very patient. The table we had selected was on back order, and we were told we had to pay the full cost in advance to secure our order. BOTTOM LINE: Furniture shopping is tedious, but also fun at the same time.

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INspiration Interiors at Kapolei Commons
INspiration Interiors at Kapolei Commons - Sectional sofa

Sectional sofa

INspiration Interiors at Kapolei Commons

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Island Lanai - outdoorfurniture - Updated May 2026

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