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    Island Awning Shop

    5.0 (4 reviews)
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    Services - Island Awning Shop

    Awnings

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    Hello Awnings - Patio cover

    Hello Awnings

    (47 reviews)

    I am writing to address the issues I have experienced with Ohana Shading Systems, including…read moreineffective customer service, poor workmanship, and safety hazards resulting from their installation. I left a voicemail on their business line, and a person named Jonathan called back, stating that they will not perform significant repairs, citing safety hazards for my children and the poor quality of the job. There are construction errors on two of the main systems, with gaps between both the back and main entrance new systems, causing heavy flooding and fall hazards due to mildew buildup. More importantly, I have images and videos showing the load-bearing beam rotting from water being trapped between the existing roof and the new shading system. Additionally, the installation was poorly executed and of low quality. We waited six months for the installation, with materials stored in our yard the entire time. The company that delivered the materials picked coconuts and left their mess for me to clean up. To make matters worse, the third-party installers were unprofessional, cussing at each other during their shift, smoking marijuana on the property, and cameras caught them entering our home while no one was present. The installers also left extra materials in our yard after completing the job. Although we have a warranty for their work until 2030, the company is now refusing to fix the issues. These guy's need to be exposed. If anyone has a similar issue with this horrific company please reach out to kipperz808@yahoo.com. As you can see in all of Jonathans replies to other reviews he tries to justify his pilau companies flaws. So sad how he goes around telling lies. When its clear in the pictures that they do horrible work. Action line will be contacted next. Good luck Jonathan on your future endeavors. Lol

    We wanted a strong awning, as we not only needed shade but wanted to install solar panels on the…read moreawning. Jonathan and his crew designed and built a beautiful, strong awning for us. They were professional and courteous, and cleaned up after each day's work. Jonathan was fair with his pricing, and I feel we got good value while improving our home. The awning not only looks good, but gives us more privacy and cools our home. Adding the covered lanai was like adding another room to our home. We would highly recommend Ohana for your lanai shade awnings. Professional, Reliable, Responsive, and Excellent Customer Service.

    Island Awning Shop - awnings - Updated May 2026

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