Dr. Klein is a fantastic orthodontist and her entire team is wonderful as well. We moved to the…read morearea when my son was in the middle of his second round of braces and we had a lapse in his care because of our cross country move. Dr. Klein was very reassuring at our consultation and worked with us to get him back on track. He's now out of braces and his teeth look perfect! I feel so fortunate that we found this practice and highly recommend her to anyone in need of orthodontic care.

These days I have very little time to dress and shower forget about writing a review but when it…read morecomes to Katie Klein Orthodontics, I had to speak up. I am so sad that my two older sons did not have the opportunity to be patients with this practice. But I am SO grateful that my youngest son, who not only has sensory issues but who struggles tremendously with challenging, new experiences let alone ones that are not always very comfortable or pleasant, has had Katie and her staff for his braces journey. This practice is a more than a giant head and shoulders above the other two experiences I have had with orthodontists. The others were kind, professional and got the job done. ?!?! So, why is Katie so much better? It is hard to put into words how caring, honest, skilled and straightforward this practitioner is without seeming to be exaggerating. But I kid you not... she is the genuine article. Let's start with her ability to make it all look easy. The place is relaxed, clean and as she is chatting away like a good friend you are watching her expertly navigate your child's mouth and any trace of anxiety or discomfort. She makes incredibly difficult tasks look effortless and she smiles through it all. And of course, we need to talk about money. It is transparent from the get go. Financial plans and options are made available and you truly understand not only the cost but the cost benefit... every step of the way. Nothing is hidden, disguised or short-changed. And the highest quality of care is just her standard. What you are hoping for, as well as the reality of achieving this end result with realistic timing of outcomes, are explained clearly and expertly. Even more importantly, your child will be heard, attended to, motivated, supported and ultimately successful at Katie Klein. It is all the somewhat invisible intangibles.... A beyond accommodating front desk staff, frequent appointment reminders and yet no guilt or shame inducing practices when appointments are accidentally forgotten or simply missed due to a myriad of circumstances. It is all the big tangibles. You have an emergency? Or need a last minute appointment? You are not told they accommodated you. You are simply accommodated. Katie Klein and her practice are different, because she is that lightning in a bottle kind of Doctor. Real, compassionate, excellent, hardworking, non-judgmental and true to her word and ethics. You want her in your life. Your teeth and/or your child's teeth will thank you. Sure, you may leave many orthodontists with an externally beautiful smile. But it's the smile on your face that comes from working with a true heart that cares for you and your loved ones from the outside and the inside, that stays with you from here.

I am so glad I found this office! I had set up an appt for my younger daughter and they ended up…read moresqueezing in my older daughter on the day as well. Everyone from the front desk to the hygienist who took my daughter in to Dr. Lin was so patient and helpful. Unlike other offices, they also invited me in for the consult. Dr. Lin patiently explained his thinking behind the treatment plan he would pursue with each daughter and helped me understand why. The cost for the treatment was also reasonable and they were able to start us right away. After having a rather awful experience with another office in this same town, I was a bit nervous coming this morning. However, given how kind and professional this office was I signed on my older daughter right away and will plan on bringing my younger one when her time comes.

Over the course of last eighteen months, I have been visiting this practice on a monthly basis and…read moreI can honestly say that it was the best decision I have ever made. As an adult patient, getting braces was not on top of my fun things to-do list. However, from the moment you walk in to the practice, you are treated like a part of the team as the staff always greets you by your name and make every visit an enjoyable one - even when they are tightening your braces! Dr. Lin is patient, professional, caring, personable and very thorough. He cares about his patients as individuals and ensures your questions are answered thoroughly. The man knows his stuff! Deb is incredible! She remembers every little detail and is just unbelievable in her craft. She is caring beyond belief, super funny and always ensures that you are extra comfortable- even when she knows that the procedure you are about to have is not so comfy. She is like a mom/aunt/sister to all and the practice is so lucky to have her on the team! I could go on and on about each and every member of Dr. Lin's team and how amazing they are but this review would get super lengthy. I will say this: If you need orthodontic care, do yourself a favor- visit this practice and then you can see and experience their professionalism, care and magic touch for yourself! Worth every penny!

I am a patient of this dental office for abut 30 years. During all these years the quality of care…read morewas always extremely high - starting with Doctor Zweig, then with Doctor Burnes and now with Doctor Lee. Doctor Lee is very knowledgable and very caring dentist, all new-coming doctors are also very good, and my hygienist Renee is absolutely great. My recent visit was not planned, but Doctor Lee and his assistant Tatiana found time for me in the middle of extremely busy day and did absolutely wonderful job. I should also mention very friendly and helpful receptionist Ladies, who meet and greet you as a members of their own family. I would recommend this dental office to everybody who is looking for the dental specialists of high quality.

Just had our first cleanings. They were so kind. The cleanings were amazing. My hygienist was…read morepatient, kind and knowledgeable. The staff are very accommodating. I felt super cared for.

Dr. Arnold Weiss is the most amazing dentist I have ever witnessed working, and my now almost…read moresix-year-old son had all his appointments in his life with him. He is so entertaining that my son asks when he can go back to the dentist. Scheduling and practice staff is always professional and on time, and of course, the place has all you need to keep kids happy in the waiting room, including an Xbox :-) I highly recommend this practice, and Dr. Weiss!!

Dr Barton was great. He really took the time to consider the treatment plan and provide his honest…read moreopinion. Came here as a second opinion and decided to stay with them as they seem to know their stuff and have a lot of experience in pedi dental care.

I worked in the orthodontic industry for a few years, so I had a relationship with a number of…read moreorthodontists in the area. I began treatment with a different orthodontist in the winter of 2019. As my treatment progressed, I was starting to feel as though the other orthodontist wasn't getting me the result I wanted, and during the time I formed a trusting relationship with Dr. Lisann. I knew the kind of work Dr. Lisann did, and how she treated her patients, and I decided I must switch to her to get the personalized patient experience I needed. Boy did that decision pay off!! I started with Beacon Orthodontic Associates in September 2020, and thought I would need 12-18 months to correct the issues I had. Here we are today, May 2021, and I am already done! Dr. Lisann is a wizard with the Invisalign treatment planning, as well as the artistic touches to the contours of my teeth, and I am incredibly happy with my new smile! The experience I had coming into the office with Becky, Dr. Lisann, and others, especially during a pandemic, made me feel safe, comfortable, and known. I cannot recommend Dr. Lisann highly enough!

Did not feel welcome here…read more I took my daughter for an initial orthodontic consult on March 31st. The initial woman who came in to take my daughter in (who is 9 and was a little nervous) barked at her to use hand sanitizer and when I asked if I should come in with her, said abruptly to me, "No!"  I was a bit off put by this but thought it must be a one-off thing. I had a question and spoke to the woman at the front desk. Not only did she not listen to me, she kept interrupting me, raising her voice and misunderstanding what I was asking. Her tone was condescending and rude. This did not bode well, especially if we had to come to this office repeatedly for orthodontic appts. We then went into see Dr. Lisann. She at least was professional, though she did not have a warm and friendly manner with us either.  At this point I was pretty upset and wanted to get out of there--I forgot that we had to go back to the desk to pay for the appt and as we were leaving the front desk woman said, "EXCUSE ME, YOU HAVE TO PAY!!" I was totally taken aback. I am someone who is very conscientious about all payments--it was just that I was upset. The kids kept repeating what she said all the way home. I was very upset after that consult.  I have never been treated in such a rude and unprofessional manner as I was at Beacon Orthodontic. Given her stellar reviews for the most part, I had expected to use Dr. Lisann  for not only my daughter, but also my other daughter and myself as well.  Unfortunately she just lost 3 potential  patients. Unless she works with her staff to make a more welcoming atmosphere, I expect we won't be the only ones.

I've been going to Brookline Dental for 6 years, but they've changed for the worse in the last two…read moreyears. 1. The dentists are all in a rush and don't listen to patient concerns. I'd been complaining about a pain in my tooth the last 4 visits which they ignored and blamed on my brushing, but when I pressed the issue they discovered I had a broken filling. The dentist who finally looked at it said my concerns were never put in my chart. 2. It feels like you're constantly trying to be upsold unnecessary things like teeth whitening and other cosmetic stuff. In my last two appointments all of a sudden they wanted to recommend additional cleanings, and even though I denied they've started sending me texts every three months to schedule a cleaning. 3. In my last appointment they quoted me for a huge bill, and when I investigated further it was because they said they were going to make me a retainer which was never discussed and I never asked for. 4. To top it off they've made the unfortunate decision to incorporate an AI assistant. I think some of the dentists there do a fine job but overall it's changed completely since I started going there and will unfortunately not be going back.

Extremely disappointed with how my visit ended. The hygienist was great and the dentist was fine,…read morebut the entire experience was ruined afterward. I specifically booked here because they supposedly take my insurance, only to be told after my appointment that the dentist I saw was out of network. Apparently, unless you explicitly tell them you want an in-network dentist, they'll randomly assign you to one who is out of network. That is absolutely ridiculous. Who in their right mind would choose to pay more if they didn't have to? It was illogical, misleading, and honestly felt like a trap in their system. The front desk tried to claim they "called me to double check" because I booked online, but I never received a call. Either they didn't call, or they're not verifying numbers correctly so they definitely are not organized. I walked in expecting a normal dental visit covered by my insurance. I walked out with an unexpected bill. Update: They said they would call me back to let me know the updated bill with the insurance, but never did. It is a shame because their office workers all seem nice, and their presence really shapes the initial and final dentist experience.

This place is very good there is very nice staff and good fast care. 5 stars this is good.read more

Friendly and professional service! Would recommend to friends and family. Easy to find and lots of…read moreparking.

Dr Savusalo is the best orthodontist, not just Newton, but in the whole state. I came to her after…read moreseveral difficult years of invisalign at a different practice. Dr Savusalo worked tirelessly over the course of the year to fix my bite and to finally get my smile to look and feel amazing. She patiently answered all my questions, addressed my concerns, and fixed my bite and my smile. She had an incredible amount of knowledge, experience, and expertise in orthodontics. I cannot recommend her enough. I also want to give a huge shoutout to Dr. Savusalo's team - especially Peggy and Anya, who were there every step of the way! I am so grateful to this entire team from the bottom of my heart - you have truly changed my life!

3 members of our family have now been patients of Dr. Savusalo. She is competent, kind, caring, and…read moremakes herself available at all hours. In an era where being a patient in a large practice can feel impersonal, her small, well-run office really makes you feel like you're in good hands.

Yes! 100%. friendly, flexible and good payment options. the…read morecare quality is always great and you can tell they are always trying to accommodate you no matter how late you are.

I first booked an appointment (6/5/26) here because I needed a cleaning and consultation for wisdom…read moretooth removal. The staff at the front just shove papers in your face, don't explain anything, and get annoyed when you ask questions. There was a privacy waiver but no one had explained to me what it meant when I asked they said "Just mark that you refuse to sign" which is not at all what I said. I was annoyed so I did so anyways. When I booked and arrived at my appointment for my extraction (7/2/26), I was given informed consent paperwork at the front desk by NON-MEDICAL personnel. I thought this to be wildly unprofessional especially since they couldn't explain anything. Once again, I just signed anyways and went in. The hygienist prepping me could not explain the procedure well either and kept double-checking he had everything. He was super unsure of himself which gave the impression he was inexperienced making me much more nervous. When I left, the staff once again just shoved paperwork in my face, asked me for money while I'm still bleeding profusely minutes after my procedure and just send me home. I try to book a follow up and no one answers to book until 6 days after my procedure (today: 7/8/26) where they obviously now cannot get me in this week. I absolutely adored the dentist and had a great experience with the oral surgeon but the lack of regard for my healthcare and informed consent made me wildly uncomfortable.

Wonderful care and treatment. They were very helpful and understanding during my Invisalign…read moretreatment even after my dog had disrupted it by eating several aligners. There was also great care taken during each procedure to ensure I understood what was happening at each stage such as the IPR which I found reassuring. The office experience was likewise reassuring as the green painted and decal decorated settings were calming.

I have taken both of my children to Dr. Chiu. I think that I am being a little redundant with the…read moreother reviews at praising her and the rest of people that work with her. From flexible appointments, or rescheduling at the last moment there were never any "issues". Ashley was always very helpful at trying to assist us with finding times that worked for us. And having locations in both Norwood and West Roxbury helped quite a bit. Lori and Brianne were always very friendly and professional. It's been over the course of last four years that I have taken my children. And while I will not miss driving them to these appointments, I will miss seeing the staff. Just great people! If you are looking for an orthodontist in West Roxbury or Norwood go to Bay State Orthodontics. 5+ Stars.