I cannot recommend Dr. Gupta and his staff enough. They made my re-introduction to the dentist…read moreeasy, (quite) painless, and very kind. I was so scared of going to the dentist after a horrific experience ~5 years ago. However, I knew I needed to go in, and after receiving a promotional consultation flier and reading the wonderful reviews, I decided to go for it. I am so happy I did! Not only was every step of the process clearly explained to me, but the entire staff (including Dr. Gupta, his reception staff, and the dental assistants and hygienists), were extraordinarily kind and accommodating. I was very scared and anxious about the work I needed done on my teeth, but those fears were quickly alleviated by the level of care I received. I was also explained in-depth the cost and offered a couple of different payment options before my treatment, which was very helpful. The clean, modern office was very impressive. Dr. Gupta's aptitude for painless anesthesiology and his quick, precise work made a procedure which I feared for years extremely easy to get through. He also took photos of the before/after work, which was personally very interesting to see. He has excellent "bedside" manner, never making me feel rushed with and taking the time to fully answer all questions I had. I will never go to another dentist again! Thank you Dr. Gupta and your wonderful staff.

Extremely predatory scheduling tactics. They will do everything to keep you paying for more visits…read more Was mislead about when my next appointment was and was screwed out of my 6 month exam because the office staff mislead me about when my next appointment was and what my insurance was covering. They had me go in for an "emergency" that was not even an emergency, and waited until I was already finished with the appointment to tell me that taking a piece of food out of my tooth would count as my visit- leaving out the fact that I was scheduled for a regular checkup the following week. This is not the first time situations like this have happened and the woman who is the office manager has been extremely rude while smirking over these issues. After 5 years at a dentist office I really loved, I feel taken advantage of and screwed out of my regular checkup. Would not recommend this office. I want to be clear - The dental hygienist staff are amazing - they are not part of this bad review. And until this date, I had no negative interactions with this dentist office outside of the office manager making snotty comments such as "only people with money can afford to have teeth."

I had an amazing experience at this dentist office a few weeks ago when I had a dental emergency…read moredays before a trip to Italy (they were able to fit me in same day!). Not only did they help fix the problem at hand, but they also taught me how to prevent future visits to the dentist with a certain floss technique. I normally fear going to the dentist, but the care that Dr. Badoui and his team provided made me feel confident with going back to his practice.

Dr. Badoui is by far the best dentist I have had the opportunity to receive dental care from over…read morethe last 17 years. He provides outstanding service and access to a variety of specialty services. I have had general, orthodontics, periodontics, endodontics, and pediatric services completed here. Look no further this is a great dental location, state of the art office, and CLEANLINESS.

I was referred here by my dentist in San Francisco. My dentist in San Francisco had a dental…read morehygienist that moved to Boston and is working here. Firstly, the place is super modern, clean and a pleasant office to be in. Really helps when you're going in for dental procedures! For cleanings, I've had Aimee (the one that used to work in SF) and she's wonderful. Just like my great experience in SF, the cleaning is not stressful and actually quite delightful. She also shows the problem areas that I've had with plaque build up. For other dental operations, I've had Dr. Kwak. She is truly an amazing dentist and person. I had to get some cavities filled in between my back two teeth. I've got quite a bad gag reflex so you can imagine how bad it is to do anything back there. The procedure was quite a struggle for me, having to take breaks and triggering my gag reflex. Dr. Kwak was super calm the entire time and was not annoyed or frustrated at the situation. Her attention to detail for making the patient comfortable is super admirable. When numbing your teeth, she hides the needle out of your view - something small, but helps the patient not freak out. I had to come back for a refilling due to a gap. I was honestly terrified of the operation given what I experienced the first time. But she managed to complete the whole operation in less than 10 minutes and it was 10000x better than I anticipated. It's a bit inconvenient for me to come, but given my experiences here, I'd come back again and again. And possibly even look forward to it.

Had a great first visit, but after that things went downhill due to repeated administrative errors…read more I have dental anxiety (flagged in my chart), so unexpected changes and confusion are especially stressful. I scheduled fillings specifically around insurance coverage, but when I arrived I was booked for a completely different procedure that my dentist had never explained to me. I then received appointment reminders for visits I never scheduled, and when I called they admitted it was a mistake. I was also told I owed a balance that I had already paid in full (my insurance reimburses me after the fact), and the office could not clearly explain why the charge appeared or why they told me I had already paid. I was then told that they forgot to submit my claim to my insurance. My hygienists were great, but I don't recommend this office if you have anxiety or don't have time to constantly correct scheduling/billing issues yourself.

I've been a patient here for over 5 years, and this is truly the best dental practice in Boston…read more The office manager went above and beyond to resolve a misunderstanding quickly and professionally, and the owner personally gave me another chance as a customer -- a rare sign of how much they value their patients. This is an inclusive, community-focused practice that clearly cares about both its patients and its employees. Highly recommended for anyone looking for excellent care and a team that genuinely wants the best for you.

went for an appt to have a fill in done after seeing there new dentist my mouth has been in pain…read morefor the past 2 weeks called to schedule with Dr. Pia and they first told me l couldn't see her I hadto see the same person told them no and then very rudely she said I had to and then after I told them I wanted to speak with a supervisor she hung up me I called back and then she said I can't speak to a supervisor and told me to go another dentist and hung up they are unprofessional very rude and I wouldn't take my worst enemy there.

Unfortunately started suffering from a toothache while visiting family on the east coast. I found…read moreBeacon Dental after some googling and was lucky they had an appointment available! The office staff was really helpful and sympathetic in setting up something last minute and I was only in the waiting area for about 5 minutes before being called in. After the examination they suggested I've been grinding my teeth in my sleep, which I'd never have guessed. Just glad it wasn't something worse, but they advised me on night guards for teeth and the pain has definitely diminished since I started using them. I won't be back most likely since I'm not from the area, but a really solid place!

I really like Dr Shen! He is patient, takes the time to listen to my questions, and answers them. I…read morewas in and out of the office for a cavity super quick. I've also been in for a cleaning and the dental hygienist took their time to ensure that my teeth were free of plaque. The dental assistant Anastasia is also super nice and gentle. I recommend this practice and will be returning again for Dr Shen.

I have been a patient here for years and have wonderful things to say. Their front desk staff are…read moreall very very friendly; always give you a detailed bill, remind you of your appointment, and allow you to book out up to a full year in advance. I have never taken issue with any of them. Gene the hygenist is amazing. I see her FOUR TIMES a year and she is wonderful; I look forward to going to her. She is personable, friendly, and gives excellent advice. She has so much training and knows a lot about dentistry and all the products on the market in terms of toothpaste, toothbrushes, etc. etc. I really think she is thorough and spends one full hour cleaning you perfectly. The MD, Dr. Sulukowksi is amazing, too. I saw him as an 8th grader for an implant and he was so skilled. I am now 26 years old and still see him regularly for my teeth cleanings. He is located right outside Harvard Square and has unlimited street parking for Cambridge permits and for meters. Alan and his wife are both excellent, friendly, and always listening to your concerns. I will never forget that he told me him and his wife still wear their own retainers to bed :-) I plan to do the same my whole life as long as I can have perfect, white teeth just like them! I never ever plan to change dentists and am happy to pay out of pocket to come here in the future as it is 100 percent worth it! Tamara Wyzanski

Love this office. So clean, efficient and friendly staff. The scheduling process was very easy and…read morethey were able to work with my busy schedule. Dr Ferrante provided such a thorough exam and explained everything she was doing throughout the appointment. So glad to have a new dental home.

A good experience which made my day ! A shout out to Marina the hygienist for a great cleaning . I…read morealso was examined by Dr. Sandy Perez who is also confirmed I was all set until my next cleaning in April at Longwood Dental in Brookline .

TL;DR: Go elsewhere, if possible…read more Went here for a couple years as my first dentist in Boston. Was fine for most of it (routine cleanings, a filling). Front office was kind, my first hygienist was nice. My dentist and hygienist were changed on me without notice, and neither of them introduced themselves to me (I still don't know what the dentist looks like or what his name is). Further, the new hygienist used a tool during a routine cleaning that broke off a piece of my tooth. He asked if "that crack [has] always been there", to which I replied "no." Come to find that I require a crown. In my back and forth with the office over this, I find that the hygienist had written in his notes that I came in with the crack. His notes state that I said "I think one of my teeth broke", which is patently false. When confronted with this, the dentist refused to believe me or cover any part of the now required procedure. More than the confusion over the cause of the crack in my tooth, it really worried me that the dental notes written at this place don't align with reality: that's scary, as they aren't things I review at every routine cleaning. Icing on the cake: I asked for my dental records to move on to a new dentist, and they sent me the dental notes for a different patient, casually violating HIPAA. Go at your own risk.

This is a wonderful group. They have highly skilled dentists and dental specialists , along with…read moredental assistants and technicians to deal with every kind of dental problem. I have seen them for years, and they have been always helpful, and completely trustworthy. I recommend them without reservation.

Kevin Kwon, DMD - My wife after oral surgery required urgent follow-up as the surgeon was out of…read morethe country during the holiday season. This was a Saturday when most offices were closed. Dr. Kwon carved out time to see her even though she was not his patient. With great skill and compassion, Dr. Kwon calmed my wife down, took the necessary steps to steps to ensure her healing was without serious complications that required treatment, and proceeded to check in on her through texts and calls over the next several days and weeks. I highly recommend Dr. Kwon for his skill, attention to detail, and most of all for the compassion he has for his patients. Brookline Dental Center is lucky to have him as part of their staff. BTW-My wife is a nurse and I am a physician. We appreciate the importance of trust between a caregiver and a patient, that the caregiver will do their best to help a patient get well. Dr. Kwon excels at the most important aspect of healthcare, building and maintaining that trust.