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    Brookline Orthodontic Associates

    4.8 (8 reviews)
    Closed 11:00 am - 7:00 pm

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    11 years ago

    Had braces set up here about 2 years ago and had them taken off finally. Excellent service and staff. Highly recommend.

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    Beacon Orthodontic Associates

    Beacon Orthodontic Associates

    4.0(16 reviews)
    0.0 mi

    I worked in the orthodontic industry for a few years, so I had a relationship with a number of…read moreorthodontists in the area. I began treatment with a different orthodontist in the winter of 2019. As my treatment progressed, I was starting to feel as though the other orthodontist wasn't getting me the result I wanted, and during the time I formed a trusting relationship with Dr. Lisann. I knew the kind of work Dr. Lisann did, and how she treated her patients, and I decided I must switch to her to get the personalized patient experience I needed. Boy did that decision pay off!! I started with Beacon Orthodontic Associates in September 2020, and thought I would need 12-18 months to correct the issues I had. Here we are today, May 2021, and I am already done! Dr. Lisann is a wizard with the Invisalign treatment planning, as well as the artistic touches to the contours of my teeth, and I am incredibly happy with my new smile! The experience I had coming into the office with Becky, Dr. Lisann, and others, especially during a pandemic, made me feel safe, comfortable, and known. I cannot recommend Dr. Lisann highly enough!

    Did not feel welcome here…read more I took my daughter for an initial orthodontic consult on March 31st. The initial woman who came in to take my daughter in (who is 9 and was a little nervous) barked at her to use hand sanitizer and when I asked if I should come in with her, said abruptly to me, "No!"  I was a bit off put by this but thought it must be a one-off thing. I had a question and spoke to the woman at the front desk. Not only did she not listen to me, she kept interrupting me, raising her voice and misunderstanding what I was asking. Her tone was condescending and rude. This did not bode well, especially if we had to come to this office repeatedly for orthodontic appts. We then went into see Dr. Lisann. She at least was professional, though she did not have a warm and friendly manner with us either.  At this point I was pretty upset and wanted to get out of there--I forgot that we had to go back to the desk to pay for the appt and as we were leaving the front desk woman said, "EXCUSE ME, YOU HAVE TO PAY!!" I was totally taken aback. I am someone who is very conscientious about all payments--it was just that I was upset. The kids kept repeating what she said all the way home. I was very upset after that consult.  I have never been treated in such a rude and unprofessional manner as I was at Beacon Orthodontic. Given her stellar reviews for the most part, I had expected to use Dr. Lisann  for not only my daughter, but also my other daughter and myself as well.  Unfortunately she just lost 3 potential  patients. Unless she works with her staff to make a more welcoming atmosphere, I expect we won't be the only ones.

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    Beacon Orthodontic Associates
    Beacon Orthodontic Associates
    Beacon Orthodontic Associates

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    The Smile Institute - Dr. Askari is the Clinical Director of The Smile Institute. 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

    The Smile Institute

    3.8(14 reviews)
    0.7 mi

    Yes! 100%. friendly, flexible and good payment options. the…read morecare quality is always great and you can tell they are always trying to accommodate you no matter how late you are.

    I first booked an appointment (6/5/26) here because I needed a cleaning and consultation for wisdom…read moretooth removal. The staff at the front just shove papers in your face, don't explain anything, and get annoyed when you ask questions. There was a privacy waiver but no one had explained to me what it meant when I asked they said "Just mark that you refuse to sign" which is not at all what I said. I was annoyed so I did so anyways. When I booked and arrived at my appointment for my extraction (7/2/26), I was given informed consent paperwork at the front desk by NON-MEDICAL personnel. I thought this to be wildly unprofessional especially since they couldn't explain anything. Once again, I just signed anyways and went in. The hygienist prepping me could not explain the procedure well either and kept double-checking he had everything. He was super unsure of himself which gave the impression he was inexperienced making me much more nervous. When I left, the staff once again just shoved paperwork in my face, asked me for money while I'm still bleeding profusely minutes after my procedure and just send me home. I try to book a follow up and no one answers to book until 6 days after my procedure (today: 7/8/26) where they obviously now cannot get me in this week. I absolutely adored the dentist and had a great experience with the oral surgeon but the lack of regard for my healthcare and informed consent made me wildly uncomfortable.

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    The Smile Institute - The Smile Institute, Orthodontics and Pediatric Dentistry, 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

    The Smile Institute, Orthodontics and Pediatric Dentistry, 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

    The Smile Institute - The Smile Institute, Orthodontics and Pediatric Dentistry, 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

    The Smile Institute, Orthodontics and Pediatric Dentistry, 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

    The Smile Institute - The Smile Institute, Orthodontics and Pediatric Dentistry, 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

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    The Smile Institute, Orthodontics and Pediatric Dentistry, 1842 Beacon Street, Suite 401 Brookline, MA 02445 Tel: 617-860-6333

    Brookline Orthodontic Associates - orthodontists - Updated August 2026

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