Dr. Klein is a fantastic orthodontist and her entire team is wonderful as well. We moved to the…read morearea when my son was in the middle of his second round of braces and we had a lapse in his care because of our cross country move. Dr. Klein was very reassuring at our consultation and worked with us to get him back on track. He's now out of braces and his teeth look perfect! I feel so fortunate that we found this practice and highly recommend her to anyone in need of orthodontic care.

These days I have very little time to dress and shower forget about writing a review but when it…read morecomes to Katie Klein Orthodontics, I had to speak up. I am so sad that my two older sons did not have the opportunity to be patients with this practice. But I am SO grateful that my youngest son, who not only has sensory issues but who struggles tremendously with challenging, new experiences let alone ones that are not always very comfortable or pleasant, has had Katie and her staff for his braces journey. This practice is a more than a giant head and shoulders above the other two experiences I have had with orthodontists. The others were kind, professional and got the job done. ?!?! So, why is Katie so much better? It is hard to put into words how caring, honest, skilled and straightforward this practitioner is without seeming to be exaggerating. But I kid you not... she is the genuine article. Let's start with her ability to make it all look easy. The place is relaxed, clean and as she is chatting away like a good friend you are watching her expertly navigate your child's mouth and any trace of anxiety or discomfort. She makes incredibly difficult tasks look effortless and she smiles through it all. And of course, we need to talk about money. It is transparent from the get go. Financial plans and options are made available and you truly understand not only the cost but the cost benefit... every step of the way. Nothing is hidden, disguised or short-changed. And the highest quality of care is just her standard. What you are hoping for, as well as the reality of achieving this end result with realistic timing of outcomes, are explained clearly and expertly. Even more importantly, your child will be heard, attended to, motivated, supported and ultimately successful at Katie Klein. It is all the somewhat invisible intangibles.... A beyond accommodating front desk staff, frequent appointment reminders and yet no guilt or shame inducing practices when appointments are accidentally forgotten or simply missed due to a myriad of circumstances. It is all the big tangibles. You have an emergency? Or need a last minute appointment? You are not told they accommodated you. You are simply accommodated. Katie Klein and her practice are different, because she is that lightning in a bottle kind of Doctor. Real, compassionate, excellent, hardworking, non-judgmental and true to her word and ethics. You want her in your life. Your teeth and/or your child's teeth will thank you. Sure, you may leave many orthodontists with an externally beautiful smile. But it's the smile on your face that comes from working with a true heart that cares for you and your loved ones from the outside and the inside, that stays with you from here.

I am a patient of this dental office for abut 30 years. During all these years the quality of care…read morewas always extremely high - starting with Doctor Zweig, then with Doctor Burnes and now with Doctor Lee. Doctor Lee is very knowledgable and very caring dentist, all new-coming doctors are also very good, and my hygienist Renee is absolutely great. My recent visit was not planned, but Doctor Lee and his assistant Tatiana found time for me in the middle of extremely busy day and did absolutely wonderful job. I should also mention very friendly and helpful receptionist Ladies, who meet and greet you as a members of their own family. I would recommend this dental office to everybody who is looking for the dental specialists of high quality.

Just had our first cleanings. They were so kind. The cleanings were amazing. My hygienist was…read morepatient, kind and knowledgeable. The staff are very accommodating. I felt super cared for.

Dr Barton was great. He really took the time to consider the treatment plan and provide his honest…read moreopinion. Came here as a second opinion and decided to stay with them as they seem to know their stuff and have a lot of experience in pedi dental care.

I love this practice for their outstanding care, understanding and ability to work with all neuro…read moretypes, and friendly and caring staff. My kids love going to the dentist. They are excited for their dental appointments!!!!!!!!!

I worked in the orthodontic industry for a few years, so I had a relationship with a number of…read moreorthodontists in the area. I began treatment with a different orthodontist in the winter of 2019. As my treatment progressed, I was starting to feel as though the other orthodontist wasn't getting me the result I wanted, and during the time I formed a trusting relationship with Dr. Lisann. I knew the kind of work Dr. Lisann did, and how she treated her patients, and I decided I must switch to her to get the personalized patient experience I needed. Boy did that decision pay off!! I started with Beacon Orthodontic Associates in September 2020, and thought I would need 12-18 months to correct the issues I had. Here we are today, May 2021, and I am already done! Dr. Lisann is a wizard with the Invisalign treatment planning, as well as the artistic touches to the contours of my teeth, and I am incredibly happy with my new smile! The experience I had coming into the office with Becky, Dr. Lisann, and others, especially during a pandemic, made me feel safe, comfortable, and known. I cannot recommend Dr. Lisann highly enough!

Did not feel welcome here…read more I took my daughter for an initial orthodontic consult on March 31st. The initial woman who came in to take my daughter in (who is 9 and was a little nervous) barked at her to use hand sanitizer and when I asked if I should come in with her, said abruptly to me, "No!"  I was a bit off put by this but thought it must be a one-off thing. I had a question and spoke to the woman at the front desk. Not only did she not listen to me, she kept interrupting me, raising her voice and misunderstanding what I was asking. Her tone was condescending and rude. This did not bode well, especially if we had to come to this office repeatedly for orthodontic appts. We then went into see Dr. Lisann. She at least was professional, though she did not have a warm and friendly manner with us either.  At this point I was pretty upset and wanted to get out of there--I forgot that we had to go back to the desk to pay for the appt and as we were leaving the front desk woman said, "EXCUSE ME, YOU HAVE TO PAY!!" I was totally taken aback. I am someone who is very conscientious about all payments--it was just that I was upset. The kids kept repeating what she said all the way home. I was very upset after that consult.  I have never been treated in such a rude and unprofessional manner as I was at Beacon Orthodontic. Given her stellar reviews for the most part, I had expected to use Dr. Lisann  for not only my daughter, but also my other daughter and myself as well.  Unfortunately she just lost 3 potential  patients. Unless she works with her staff to make a more welcoming atmosphere, I expect we won't be the only ones.

I have been with this practice for seven or eight years now. They are absolutely terrific. They are…read morean all service, state of the facility. Many specialties are available from traditional dentistry to orthodontics to periodontics. I've worked with many specialists there and they've all been terrific. Their level of care is exceptional. I was even able to get some great advice from the office staff when I could not decide what kind of insurance to buy. Because everybody knows dental insurance is a rabbit hole. But they gave me great advice there too, and I have kept that same company for several years now. As with everyone, if you treat your trusted medical and dental providers well, they will treat you well. They've gone out of their way more than once for me and I can't imagine going to anyone else now.

From front desk to check out an overall disappointing and frustrating experience. I went in for…read moreconsistent and isolated pain and they tried to tell me I just needed a mouth guard (that they would give me for $600). Two weeks later I'm at an emergency dentist with a massive infection they missed and over $500 in out of pocket costs. Save yourself the time, money, and sanity. They weren't even nice people.

This place is very good there is very nice staff and good fast care. 5 stars this is good.read more

Friendly and professional service! Would recommend to friends and family. Easy to find and lots of…read moreparking.

Dr Savusalo is the best orthodontist, not just Newton, but in the whole state. I came to her after…read moreseveral difficult years of invisalign at a different practice. Dr Savusalo worked tirelessly over the course of the year to fix my bite and to finally get my smile to look and feel amazing. She patiently answered all my questions, addressed my concerns, and fixed my bite and my smile. She had an incredible amount of knowledge, experience, and expertise in orthodontics. I cannot recommend her enough. I also want to give a huge shoutout to Dr. Savusalo's team - especially Peggy and Anya, who were there every step of the way! I am so grateful to this entire team from the bottom of my heart - you have truly changed my life!

3 members of our family have now been patients of Dr. Savusalo. She is competent, kind, caring, and…read moremakes herself available at all hours. In an era where being a patient in a large practice can feel impersonal, her small, well-run office really makes you feel like you're in good hands.

Yes! 100%. friendly, flexible and good payment options. the…read morecare quality is always great and you can tell they are always trying to accommodate you no matter how late you are.

Very bewildered by this office and the front desk staff. I genuinely felt I was irritating the…read morestaff by becoming a patient of this office. I have never encountered such dismissive behavior, the front desk person was not making eye contact and looked directly at the computer, gave inaccurate information, and then would speak to her coworker in her native language (which I don't mind the language but I do mind the attitude). I speak 2 other languages two, and when you do that you are more likely than now saying something about the situation to the other person. Overall, wouldn't recommend it. There is no shortage of dentists in Boston, let along Beacon street. Courtesy and professionalism go a long way, and if the front desk staff is lacking that, I can't imagine the dentists who hired them will be any better of a reflection.

Wonderful care and treatment. They were very helpful and understanding during my Invisalign…read moretreatment even after my dog had disrupted it by eating several aligners. There was also great care taken during each procedure to ensure I understood what was happening at each stage such as the IPR which I found reassuring. The office experience was likewise reassuring as the green painted and decal decorated settings were calming.

I have taken both of my children to Dr. Chiu. I think that I am being a little redundant with the…read moreother reviews at praising her and the rest of people that work with her. From flexible appointments, or rescheduling at the last moment there were never any "issues". Ashley was always very helpful at trying to assist us with finding times that worked for us. And having locations in both Norwood and West Roxbury helped quite a bit. Lori and Brianne were always very friendly and professional. It's been over the course of last four years that I have taken my children. And while I will not miss driving them to these appointments, I will miss seeing the staff. Just great people! If you are looking for an orthodontist in West Roxbury or Norwood go to Bay State Orthodontics. 5+ Stars.