When we first purchased our house, we had some reservations about the build of our raised deck over the driveway. We knew it was an early 80's build, over 300 sq ft, and looked sturdy enough, but certainly wasn't the greatest construction. Over the years we patched it up ourselves, but it became obvious this winter that it needed some expert work. We reached out to a few deck companies to see what could be done to fix it within our budget.
Ironwood was the most prompt response we received. After informing them that I am immunocompromised, they offered to give us an estimate via email to reduce contact. While we had hoped the deck could be fixed, Wagner made us aware that, while they would be happy to patch the deck for a few years of additional service, it was not built to the appropriate safety standards and that replacement was a better option. They also agreed to rush along our project as they were worried about the stability of the deck, seeing issues we had no idea even existed that made it demonstrably more dangerous for our family than we'd thought.
The process moved very quickly after we signed the contract. They brought samples and left them at our door, measured the deck without contact, and were always prompt and thorough in responding to emails. They showed up every morning at 7, and completed the deck within 2 weeks. They were not only exceptionally respectful and kind to the adults, but they-Frank, in particular-made an effort to speak to my kids every time they saw them.
While we could have gone with a fix, we are incredibly happy with having had a new deck put in, instead. Although we did receive less-expensive estimates, Ironwood's build quality is above and beyond what we could have ever hoped for. I'm pretty sure we could host a party for elephants on there and it would hold up just fine. I can not recommend Ironwood enough. read more