I was searching for a Dealer that handles Sikkens stains. The Lezzer website states that they have…read morethe product, but when I inquired, they said it would be a "special order". Their website is poorly designed and their product listing doesn't even list paints or stains. It is not a good image if Internet surfers searching for a specific product visit their website.

Have been here twice, once in 2009 while looking for molding with a specific profile, and again…read morerecently while looking for a porch piece which I really expected to find. It's hard to find them the first time as it's tucked in the back of homes and once you're there you might get confused as there are several buildings. The retail store is wedged in between the buildings and has a small, tight parking area for customers. Inside the staff sit at desks and very little is in the store to actually see but they do have catalogs they browse through to help you find what you need. The majority of the items they sell are wood based although they do have other products. While open to the public they seem geared towards contractors. While we were able to find the molding we needed many moons ago they did not carry the "rosette" piece I needed for my 100 year old porch. It seemed like an easy to find piece of wood. The piece resembles a pedestal, or trophy base. When I suggested that maybe a craft store would have what I needed they dismissed it. Little do they know I found exactly what I needed at Hobby Lobby!

If you're looking for rock, gravel, or outdoor flooring or wall type material this is your spot. I…read morevisited recently on my search for raw materials to duplicate a stacked stone landscaping wall. I have a contractor on standby, willing to do the work if I supply the materials. I've been carrying around one of the stones to match up but am finding most stone yards have business hours the same as I work. Fortunately I was able to get to Penn Stone since they're located in Lancaster City by the Clipper Stadium before closing with some time to browse. I went inside their office to inquire on how this works. A nice gentleman took my name and wrote it on a long piece of yellow tape. This is how you "tag" your materials, similar to how you would a Christmas tree. He lead me straight to the area I needed to be after looking at my sample stone. I was able to find a pretty close match within 5 minutes. Here's when things got tripped up. A skid is $290 and included delivery, however they don't deliver that small of quantity. So you have to tag, pay, and wait until they get a big order in your area (not even a bunch of small orders) for it to be delivered. While he said they are in my area "often", with a contractor on standby there was just too many variables to commit. I even offered to pay extra for delivery with a firm day, which they said they can't do. The stone yard is only 5 miles away. I wish they had more delivery options available. I did find their prices inline with other local stone supplies I've researched online. Who knows, if I am able to work something out with my contractor I may be back to place the order, however do feel that's a pretty crappy policy for delivery. Also worth noting, while the office closes at 5, the stone yard is only available till 4:30 - it's dirty, uneven, and dusty, although organized well if you know what you're looking for. Be mindful of what shoes you wear. I came straight from the office so my sandals were filthy when I left. Parking was also confusing - I had no idea where I should park so I parked in the stone yard itself. If coming from the east, be careful as there's a blind corner you need to cross to access their property and cars were flying thru. There's a nice "sample" outdoor space highlighting some of the products available that's beautiful and could be a source of inspiration or a relaxing spot to decide on how to proceed.

I had an issue with hard to get parts for my chaise lounge and Shari Martin was extremely helpful…read moreand found the parts I needed thanks for saving my day actually saving my chaise lounge!

Snavely's is located within walking distance of my home and over the years we've shopped here from…read moretime to time but usually end up going to Lowe's anyway. They keep strange hours and never seem to be open during our time of need or have the item in stock that we need. I don't know what the hours are but best to call first. I'm not sure what their specialty is but I would suspect lumber by the large open warehouses that surround the building. The retail store is small, but like Lezzer's have catalogs and will take the time to try to find something to fit your needs. Some hardware type materials are stocked as well. Everyone sits at desks. The retail space feels dated and during covid several of the employees wore their masks at their chin. I would say their focus is geared towards contractors. I wasn't able to find the porch piece I needed but in the past was able to score some drywall that looked like wainscoting. It was a discontinued product I was able to score for a decent price. If you live nearby it's a nice resource to have in your backyard but if not you'll probably end up at Lowe's anyway.

Avoid this company at all costs. They led us to believe that we wouldn't need a seam in our…read morecountertop. Made no mention of needing a seam nor did they ask our approval for seam placement. Only after install were we able to see that they added a seam right in the middle of our countertop, it is extremely visible and uneven. After reaching out about the issue, Classic Granite was uncooperative and made an excuse about a "seam policy" that we were never told about previously and wasn't disclosed on our paperwork. Get your countertops somewhere else, I wish we would have.

We used this company only because it is who our contractor worked with. After doing a total gut…read moreand remodel, we only realized the product was not polished after the cleaning crew was in. We were so overwhelmed with the project, things were behind a few weeks, we had to move out of the short term rental. With that in mind, that we decided to address things later. Now our contractor is ready to get this behind us and someone from the crew was to meet him at our house, gave a two hour time frame. They arrived and hour and a half beyond that time frame. No one seemed to understand nor speak any English. Guy shook his head a few times, stuttered factory finish, then walked out the door and quickly took off in the company van. I am surprised I did not see rubber marks on the drive! The counters in our kitchen and other bathrooms are fine, which is why I gave a three star vs one. This counter is clearly not factory finished and someone at Classic accepted it and passed it on to us. Now here we are . . .

Poor customer service. I was looking for mower attachments. I had to hunt down help. They gave me…read morethr wrong items and I had to return them anyway. Also, a relative of mine and I had to wait over an hour for items he ordered months ahead.

Today I was at Loewe's (Rohrerstown Road) to pick up some Velcro (for music gear). There was an…read moreolder woman at the self-checkout (they don't have cashiers anymore) who asked the employee monitoring the self-checkout if someone could help her find a few items because she was visually impaired. The employee said, 'sorry, there is no one available to help'. So, I helped her get the items she wanted. Shame on you Loewe's!