I feel it necessary to follow up on my 1 star rating 13 days ago as little has transpired to change…read moremy rating. I was very appreciative of Mike M. (Owner) to reply to my post & I did exactly as he suggested. I responded to the e-mail address he provided copying the General Manager and asking he be provided a copy as well. I outlined the 9 times I contacted Stronghold since April 1,2024 asking for a quote & appointment to repair my floor. I even provided my contact info and my Stronghold identifier SR-CSR-374 so they can locate my service request. Now 12 days later since my last request, still no response. I was really hopeful I would hear from somebody. I guess I was right, business is just too good; they either don't have time or don't care to address repairs. I'm truly disappointed as I've recommended them on numerous occasions, handing out their business cards to several prospective customers.

I seen all the wonderful reviews on Stronghold floors and also some of their great work. So I had a…read moregentleman come out to give me a quote( Steve) to get my garage floor and apron wall done. He actually gave a pretty reasonable quote with out apron wall. My issue is he told me that they don't really do apron walls and he discouraged me against them. My apron walls were pretty standard at about 8 incs. So I decided to call a competitor for a quote with the stem wall included and i mentioned to him that i've got a quotes and the company said they wouldn't do them. He assured me that they would do them and asked if the company was stronghold? The competitor said he had two other clients that went with his company because stronghold refused to do the apron walls. Just seems to me that a company that is so well established would offer this service, and want to please the customer. I also think it is worth wild to note that 3 possible clients will go with competitors because Steve doesn't want to do the apron walls, doesn't seem like it worth loosing business over. I also gave Steve a call back to ask about including the apron walls. Part of me wanted to give him a chance before i wrote this review. I asked if i prep them would they do them and he said he would have to add square footage on the job, but again tried to talk me out of it and told me other businesses would do it for me with out any problems. I said i will take my business to another company and he said fine. Sounds to me like he didn't care about my business or the companies reputation. My suggestion is to go with a company that will give you the service that they offer and you want to pay for, and not what STEVE wants.

I called Flor Haus with a question with my 30-year-old wood floors. The floors had a residue…read morebuildup on them and I could not remove it. There was a gentleman there by the name of Daniel, and he researched to find the answer that I needed. Customer Service was a 10. I recommend this store and give it a 5 star rating.

My wife and I were shopping for new carpet and narrowed our choices to the original installer, a…read morelarge home improvements retailer and Flor Haus due to a friend sharing information on Facebook. Flor Haus had a very nice show room, Diane and the other associates we dealt with were very knowledgeable and professional. They instilled confidence that they knew the business and what they were doing. Bonus - their pricing came in noticeably lower than the large retail store.

Absolutely the best. They were professional and completed the best of the best for our home. Just a…read morepleasant experience compared to other flooring.companies.

Zac and Sebastian were great! they came out and did the job just how it was requested. they were…read moreprofessional and courteous. Thanks guys much appreciated !

Contractor immediately recognized that I had done some sanding and prepping and discounted the job…read moreaccordingly. Contractor (Zack) and his associate were very helpful getting the last few heavy pieces of furniture out of the way. These guys are very easy to get along with. They work hard and fast. They are very neat also. Zack also helped move a few pieces of furniture at the end. The job was finished on time and the result is excellent.

In 2025, purchased 12 windows from their surplus supply. All were still wrapped in original…read moremanufacturer's packaging. Price was great. Staff was friendly. Overall good experience. We plan on going back to get a couple more.

I've been going to Koser's for year now and it's always been a good experience. They're very…read moreknowledgeable about all the products they sell, and will bend over backwards to help a customer.

We put our kitchen in using these cabinets about 3 years ago. They are durable and have held us so…read morewell! I would highly recommend!

So I have my kitchen installed 2 years ago are warping paint is chipping I'm sorry but these…read morecabinets are awful I guess I wasted my money and then if I get them replaced I'm going to have to have another installer come and replace all the cabinets More money and my kitchen is only a couple years old warping cabinets the wood is starting the warp and the paint is chipping the drawers are always coming off track I just can't believe how this kitchen is not lasting it's only been A few years !!! The fake wood is actually chipping away

I looked at flooring at North Hills flooring. They had a nice selection and Susan was very nice &…read moretentative. I had explained what I wanted a quote on (flooring) and had scheduled a day for a quote. I had reached out to NHF and explained that I would be out of town 4/12, but my realtor and mother would be present and know exactly what I wanted done. 4/20...I'm still waiting on a quote. I reached out to Susan who was very pleasant and stated she would call me back after speaking with Chip. Chip called me back within 5 minutes (called me Nathan, my name is Zachary) and was very rude on the phone, stating he was blind sided when her got to the property. He said he didn't know what to measure (why would you agree to do a quote without knowing what needed to be measured before hand?) even though my realtor, mother and Susan (sales clerk) knew exactly what I wanted. My realtor reported he wasn't very approachable. Come to find out he never measured and left, never informing me of this. Meanwhile, I'm sitting around waiting on a quote. I will never use NHF for anything. It sucks because Susan was great and they have great products. Chip needs to take a class on customer service etiquette. Go to Weckers, better customer service!

Once again we used North Hills Flooring to perform work in our home and we are absolutely thrilled…read morewith the service, materials and professional workmanship. The job site was kept immaculately clean throughout each work day with a final clean at the end of work day #5. With due care, we were able to use our kitchen and access the stairs to our 2nd floor while the work was being performed. The disgusting DIY flooring was demolished, the existing subfloor was screwed down virtually eliminating all of the existing floor squeaks, the installer relieved a hump in the middle of the kitchen, installed the Luan underlayment to the existing subfloor with literally thousands of staples, and sealed all joints with Ardex. The installer expertly trimmed underneath all wood moldings and kitchen cabinets so that the LVT could be installed underneath instead of just abutting the moldings and cabinets. There were 5 major areas that needed to be squared on the floor prior to laying out the tiles, cementing the underlayment, and installing the LVT. All 3 of the cased wall openings received identical reveals between the LVT and other flooring materials. New shoe moldings, cove base and transition strips were installed, and the entire job site was cleaned squeaky clean. This was the 3rd project done for us in our home by North Hills Flooring, and we will definitely use them once again during our next remodel. The owners, Chip & Susan Weile, are extremely knowledgeable about the products they sell, and they both have an artistic eye toward home interior design.

We have had Weaver's install carpet in our whole house over the years and always have had great…read moreresults with them. Today we had the carpet removed from our living room due to a new puppy and put in vinyl flooring and it looks amazing ! I would recommend Weaver's to anyone

They did a terrible job, made a mess of the house, went through drawers and took medication and…read moreeven my ski outfit! Hire these people whatever you do, the owner who is a thoroughly miserable gentleman kept touching my wife's shoulder in a creepy way. I would think twice before hiring these clowns to violate your home.