This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

From the owner: Sam's Computer Solutions is a trusted and experienced independent computer repair and support…read morebusiness in Cincinnati. We offer a wide range of services, including data recovery, computer networking, and computer support. Our services are available by appointment only, and we offer drop-off and pickup for your convenience.

Data Recovery is NOT something you ever want to have to need, but when you do, you definitely need…read moreto go with the best. I literally spent a whole week researching different data recovery companies, took my external drive into computer repair shops, geek squad, etc. After speaking with TTR on the phone and experiencing first hand how professional and extremely considerate my representative was, and also that they have a clean room and all of the certifications necessary, I felt like they would be the best option. And I definitely stand by that statement after they recovered my whole drive and saved my life. It's crazy how you don't even think that something like that could happen and then it does and it's really paralyzing. Anyway, I couldn't be happier with TTR based on their professionalism, their understanding and patience with me (as I hounded them with a million questions), and how they communicated with me every step of the way until the job was completed. I 100% recommend this company and hope that I never have to see them again :D Thanks TTR!!!!

Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me

I have an older HP All-in-One that required repair. I spoke to a few businesses, including one I…read morehad used a few times before, and Doug. Excellent customer service from Doug, along with reasonable cost and return timeframe. Prompt, honest, knowledgeable, no drama and pressure to do this, this & that! Repair was done, extremely happy with the experience and customer service. Highly recommend this business.

This is a place, much like my favorite auto mechanic's in Florida, where you walk in to--what looks…read morelike--a hodgepodge of things. Yet--like my favorite mechanic--Doug not only knows exactly where everything is but he also knows how to help you with whatever malady has affected your computer. And he did so efficiently--I had my computer back 2 days later--& without charging an arm and a leg. Common sense. Common courtesy.

My experience with Cherry Digital pros was exteremely negative…read more But I admit the foundation of my negative experience ws not reading the fine print of their work order/agreehment & dislosure. also read the Managed services Contract and understand it thouroughly. Without reading the fine print I gave up my ability to contest charges. I was charged significant service charges before I was ever aware of the charges. When I demanded Ron invoice me before making charges to my credit card , I was told that Cherry Digital Services did not do business like that. I was sold and installed on my computer anti-virus software. After it was installed , I complained my computer had been hijacked by a "virus" . I was told by Ron, no one guarantees anything in this business. My advice is be very careful about using Cherry Digital Pros. They may be techically competent but I think there business policies are terrible. Do your due diligence .

Be careful of this con job! Charged an arm and leg for service, set computer to delete the one app…read morethat I needed. Now I can't reinstall it because other things were somehow changed to prevent it from working. They use a program that allows them access to your computer, then go in and make changes without your knowledge.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

I would give 0 stars if I could but there's really no option on Yelp to do that. This business is…read morefake and so is the person. She is a con artist who took our laptop to repair and never returned it. She has since then blocked our numbers and has basically run away with our laptop. Don't do business with Rikki Vaydor Vedder.

Excellent customer service and turnaround time. Will be coming back again thanks guys!read more

Fantastic service, friendly owner, and a brand new location in an easy to access shopping center in…read moreKenwood. If you have any old CDs, even old film, taking up space in your closets, bring them in to Cincy Scanning to digitize and preserve them digitally - and save space, declutter, organize!