I was suggested to come into this shop for having some service work done on one of my pieces of equipment. They were very knowledgeable and their service was very professional and the work they do is extremely impressive. The work they had done for me was very good value, I do wish they had the parts on hand...and finding the entrance was not the easiest, and getting to the front door also wasn't the easiest, that being said the shop and their work is worth the effort! Definitely recommend read more

I paid over $2k total to have Iron Monkey cerakote and nickel plate two of my old shotguns. It took about 4 mo. for the work to be completed. I dropped the guns off completely disassembled and ready for media blasting. I want to be completely transparent and mention the good things as part of this review too. The employees were very friendly and easy to work with. They explained their capabilities and weighed in on what they thought they were capable of. They also gave me a $100 discount for things taking so long. They had some difficulties with the nickel plating and tried to redo it more than once, which I appreciate. They also got creative when running into problems and "brushed" the nickel plating to hide defects. On the flip side, communication was less than desirable and I had to call the shop back on 4-5 occasions because they never returned phone calls they promised. I was also a bit disappointed to see that they left one sharp defect in the trigger guard of one gun and didn't bother to file it down during surface prep. I expected more prep work for a $2k price tag. So they did minimal surface prep work overall which I find disappointing. There were also 2 chips in the new cerakote, 1 of which they said they'd touch up for me with blue. I didn't find the 2nd one until later during reassembly. While I appreciate the creativity, they never called to ask if it was okay to brush the nickel finish. They just did it. I would expect a call asking for permission to deviate from the plan we agreed upon. Even with the brushed finish you can see micro pits in the nickel plain as day. Additionally, they missed a spot completely on the trigger guard and you can see bare copper. These complaints I have are relatively minor by themselves in the grand scheme of things. What makes things completely unacceptable is the touch up job on the cerakote. Aside from the fact that this touch up took 2 days longer than they said it would, they used a sharpie marker to do the touch up instead of blue. I found out about this because the touch up spot looked very purple-colored and the employee told me not to contact the touch up with my finger. When I got home I took a q-tip with alcohol over the spot and it came right off with 1 swipe down to bare metal. I thought to do this because I read another review for Iron Monkey from another customer accusing them of doing the same thing. Bluing is a passivation process that converts the surface metal to an oxide. It does NOT wipe off under any normal conditions, including with solvents. Even if it was old chemical, it will simply not turn the metal black and would fail to work at all. I even have a bottle of Oxpho Cold Blue that is 4 years expired. I hit the bare metal spot with it and it blackened instantly and would not rub off even with acetone. I called the owner to confront them about this and was told that it couldn't be sharpie and that maybe their bluing compound had gone bad. This was a bold faced lie, or the owner doesn't know what his employees are doing. Either way is unacceptable. Given the touch up situation and fact that I paid over $2k for this work and ended up with pitted nickel and chipped cerakote I can't say I'm a very happy customer. I might have lived with the other complaints given the things that did go well, but the bluing situation tips the scale for me. Overall I rate the work as a C- at best, hence my 2 stars. See the pictures I included to show you what I mean. read more

Iron Monkey Rifle Works - Guns & Ammo Near Me - Kenmore, Washington

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Nice guys, great selection. Had 3 of my guns customized here: Keltec P11 pistol with chromed slide with chromed barrel, Pioneer Hellpup AK pistol with gold plated accents, and finally a Armalite AR15 pistol with gold plated accents. Great work and nice shop. 2 thumbs up would recommend if you are not easily offended. read more

Good group of guys that own/run the shop. Knowledgeable and made the process very seamless. It's great having a local shop that knows what they're doing; highly recommended. read more

great place to go if you need to compare firearms. Kevin and NOmer are very enthusiastic and knowledgeable and helpful and they do great work.They also have competitive prices and lots of accessories. if you don't like taking a number to look at guns before you but then you should check this place out! read more

This is my go-to place in Western Washington for customization and quality care in every firearm purchase. Austin and Gabe know what they are talking about and can really create something one-of-a-kind. I have been impressed by the quality of products and the ability to work with anyone on finding the right fit for them. It was quick and easy paperwork, and the turnaround approval time was amazing. This is my new spot for all guns and gear. read more

Iron Monkey is an incredible gun shop with decent gun upgrades. The staffs here are super friendly and professional. Definitely a must visit for every gun lover. read more

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Awesome shop, these guys were great to work with and helped me pick out my first AR. Very knowledgeable and great customer service. Recommending them to my friends/family read more

The guys at IMRW are awesome! They create amazing pieces that are both aesthetically beautiful and highly functional. I love doing business with these down to earth fellas and I hope to continue going there for years to come! read more

These guys are fantastic! Had a few services done and the workmanship was outstanding ..great fair price....I'll be using them again often! Thanks Austin.... read more

The guys that run this shop are very knowledgeable and have a passion for what they do. I used them as an FFL to receive an AR lower that I ordered online; they made the whole process seamless. I keep coming back to this shop and won't stop anytime soon! read more

met Kevin and Nomer, both very friendly. talked about the work they do and told me about upcoming deals on ammo. would complete recommend them. thanks for the free patch! read more

My son and I went to this shop to just "look around" and ended up buying "some stuff". I would definitely go there again and they are hands down my new go to place. Austin, Gabe and Chris were very friendly and didn't talk down to you if you were not a gun expert. This place has by far better customer service than Wade's. They were not pushy and just great guys. The parking is good and had a great inventory. You guys are doing it right!! read more

These gentlemen are very knowledgeable about their craft and were very helpful. They made the process seamless. 10/10 recommend

Amazing store. Owner is relaxed and really knows his stuff. Amazing custom work that he has displayed all over the store Accessories a plenty too read more

Chris was great, very knowledgeable about his products. And helped me out with everything I needed. Definitely will become my go to store.

Had a great experience with everyone in the shop. If you need anything custom, Austin is your go to man! Definitely recommend for anyone who is looking to purchase or upgrade their piece. read more

God awful customer service. The guys here kept trying to upsell me on a gun and accessories I didn't need. I tried to tell them to chill but these guys are pushy and rude. 1/5 would NOT recommend. read more

My first time visiting Iron Monkey Rifle Works, and I found Gabe and Austin to be friendly, knowledgeable, efficient, detail oriented, and they inspired my confidence quickly. I'm totally impressed and hope to be a repeat customer. read more

Superb customer service and industry knowledge. Professional staff and friendly towards those who are new to firearms. No condescending attitude that other shops have. Will definitely be purchasing from them again read more

Great customer service, along with super helpful and knowledgeable guys! You're in good hands here!

When I stopped in yesterday the staff was incredibly helpful and knowledgeable. All of my questions were answered. An overall great experience I'd highly recommend this shop !! read more

Found this little gem when I needed some upgrades. The staff is amazing and the service is a1. Thank you to Austin and the team. I highly recommend checking them out, 11/10. read more