Rad Print Co. was the first company that popped when I look for embroidery work here in Reno. I…read morewant to say, Steven is the guy. He really is a nice guy and very professional. I had work done on two chef coats and to my surprise they even came in ironed and packaged. You will not be disappointed with his work and his business setup is professional starting with the quote request, the invoice, and delivery. Will definitely come back to him.

Very disappointed in the recent failed orders that occured with RAD…read more Just unacceptable, poor customer service. A waste of time & money and an overall end-to-end failure. I placed four orders in early August and since it is mid-Sept, way past their 1-2 week turnaround time cited, I tried getting ahold of RAD to obtain a status update. I emailed, I left messages, I messaged through their website's online form - ZERO RESPONSE. At my wits end, I emailed today (the same emails from before) that if I did not receive a response today, I would unfortunately have to take further action and was prepared to write the BBB and begin leaving reviews everywhere possible. Low and behold, they finally responded that they had just cancelled my orders and somehow did not receive any of my messages. How a company could "miss" messages from all avenues of communication & support that they advertise is beyond concerning. They clearly do not monitor their orders, website stock levels, or messages. Even the "cancelled order" emails that I received minutes before they finally responded had no order or recipient info to decipher which orders were being cancelled which just caused alot of extra work and referencing, and expensing on my end & I wonder had I not continued to try to get a response how long it would have taken for them to realize that they had charged me and never actually sent any product. So, unfortunately, I do not recommend this vendor to anyone looking to receive their orders or who require any level of customer service.

They always get the job done on time and their work is quality. I would use them again and again…read moreand again

Billows did a great job on a jacket for my daughter and turned it around quickly for a very…read morereasonable price!!

Hats were perfect. I get compliments on them every time I wear them at the school. Doing business…read morewith them is easy. The owner gets back to quickly, offers suggestions, and tries to get you something both the buyer and the business will be proud to say, "I made this."

I just got a logo, shirts, sweatshirts, polos and hats made from Manny. He does a great job and he…read morewas on top of the communication. The logo turned out great and all of the clothing turned out great as well. Would 100% recommend.

The store was clean and orderly. They have a wide variety of crafts. It's coming up on Halloween,…read moreso they have a plethora of Halloween merchandise. Since JoAnns closed, Michael's could do well if they expanded their fabrics to include apparel fabrics. There isn't anywhere in town besides Mill End to get fabrics to make clothes. This is a convenient neighborhood craft store.

Michael's has lost a customer. They have forgotten about the general artist/crafter. No art tape,…read moreno chalk for drawing, not even sidewalk chalk. They are too busy becoming a party accessory, cloth, and yard store.

This is the place to get things done and done right! Action Embroidery can handle big jobs and is…read morealso good with the littlest and simplest jobs too! The part they stand by their work!

I highly recommend Action Embroidery & Design Inc for your next custom apparel order!…read more What did they do right you might be wondering, EVERYTHING! My experience from the first call talking to the receptionist, to the proof of concept, and the final product. I ordered a custom embroidered logo that was pretty detailed containing 7 colors. I think an average logo is 3 to 5 colors. With all the colors my Winey Munkies logo came out great! Before they took the risk of just placing the embroidery on my nice Adidas polo, I received a preliminary logo on a piece of fabric just incase there needed to be any modifications. The mock logo was great and I placed the order. A couple days later I picked up my shirt after a courtesy call from the receptionist letting me know it was complete. When I picked up my shirt all the staff was super friendly and interested in my thoughts about the final product. Finding reliable screen printer and embroiderer is not an easy task if you just go through the phone book or a Google search. You can not go wrong if you choose to use "Reno's Premier Decorator of Quality Apparel Since 2000."

Got amazing pink cord hats embroidered with the shop logo from these guys and the end product was…read moreamazing! I get lots of compliments and people love them. Absolutely 100% recommend working with them, and I would work with them again!

I am so very pleased with the service and end product I received from Thread Pros! I ordered shirts…read morefor a camping trip. We were celebrating our 10 year camping anniversary with this group of friends and I wanted to make it special. Jon and Trevor really worked with me to create a design, pick colors and get it done in time to deliver the very best shirts! We had a variety of sizes and styles (v-neck for women and crew neck for the guys). They gave me exactly what I wanted and so much more! Do not hesitate to use this business. You won't be disappointed!

Miles and his crew are the best! They are always prompt with responding and they have a super quick…read moreturn around time. They even managed to get in a rush order for us when we gave very little notice. Very happy with the end product every time. Highly recommend them for all of your screen printing needs!

My boss gave me the task of finding a new print company for our company uniforms as the one we were…read moreusing left us hanging. I called several other companies but ended up using TM. I met with the guys in person and they were so cool! They worked with the old uniforms I had with me and made suggestions on how to improve them and Even though they seemed to be thickly scheduled, they knocked out a large order for me on the fly. (most places quoted me a few weeks to a month) Very, very good business ethic. I was impressed. So was my boss Any printing needs go see TM!

Windy Moon Quilts has a wonderful and large selection of Fabrics…read more A great Staff! They are very helpful! Always happy with their service!

When we moved to the area Windy Moon Quilts were selling both Brother and Babylock machines. When…read moremy Babylock need repair went there and the woman at the counter way so rude saying the didn't work on Babylocks. She could have been nice the say they were no longer a Babylock distributor. Because of her rudeness I have not stepped into this store again nor have I kept their playing card that you get for buying in their store. Left there and went over to Sierra Sewing where the people working there are courteous and helpful at all times. Sierra Sewing also offers some wonderful classes. If asked by anyone about where to find a great machine embroidery/quilting/material store I will recommend the store with great customer service.