Stopped in to have several name badges made for our non-profit…read more Staff were friendly and helpful. Easy to do business with and not taken aback by my lack of camera ready art work. I guess I hadn't realized how much simple name badges had gone up in price since purchasing several years ago. I remember the last time I purchased from a company that was local and unfortunately owners have retired, so that's no longer business option. Previously badges were between eight and $10, today the estimate was around $22 apiece. Now that's quite an uptick, especially for a nonprofit, to be coming up with for 13 badges. i went ahead and placed the order, because we do need the badges. But I think I might shop around further if I need another set made.

Reno Print Store is fantastic! They always take the extra time to understand what their customer…read moreneeds. We had a RUSH job for stickers and I thought there was no way to get it done on time, and somehow they came through with flying colors. Sherry is wonderful to deal with. I highly recommend RPS for printing, stickers, promo materials (shirts and hats), etc.

I used Branded for some printing on sweatshirts for gifts. My in-person consultation was quick,…read moreeasy, and informative. Based on the material, vinyl was the best choice. The online portion of reviewing, approving, and paying was fairly easy. The time from initial visit to pickup was about a week.Finally, the total cost was less than I expected so it was a decent experience.

The company I work for uses Branded Screen Printing for the shirts, hoodies, jackets, etc that we…read morewear with logo and lettering. I was given a link with clothing style options, colors, and sizes to chose from. I placed my order. Depending on how many other orders are put in for my job site will determine the turn around time. I think my order of a shirt and a light pullover was completed in two weeks. I was sent an email with pick up instructions. The employee was friendly. I am happy with the price, quality of the clothing, and of the printing.

I accidentally stopped by this place in route to another printing shop, I'm very glad I did. The…read moreladies that work here are very friendly and were able to print what I needed quickly and the price was on point. Definitely a good spot for printing services.

I happened upon this local printer/publisher quite by accident and am so happy I did. My sister…read moreand I are writing a book about how the good-old boys in the Shasta County Court system robbed us of our interitance; and, LRP has been with us every step of the way. I would highly recommend them to any author who needs editing, printing, ghost writing, etc.

If you are looking for the best vehicle wrap shop in Northern Nevada Grafics Unlimited is that…read moreplace. Wanted our Porsche mirrors wrapped in high gloss to match the gloss pieces that Porsche installed from the factory. Grafics Unlimited is a very detailed oriented shop and takes the time to give you that 5 star product. Very clean shop with great communication and a business that goes above and beyond. From the receptionist to the folks inside the shop it's a great team here. I Highly recommend GU. I'd love to see them in the future for a full vehicle wrap. I'll be back. Thanks Grafics Unlimited 5 star!

Ben Rogers impressed us most highly when he lent his artistic skills to the production of a museum…read moredisplay for the Angels Camp Museum. He was enthusiastic and informative in helping us achieve our goals and the finished product, both the panoramic photograph and accompanying texts, were better than anything we had imagined. Beyond that, he did additional photoshop work where necessary and only charged us the original quote. The museum has received many compliments on the display and much of the credit goes to Graphics Unlimited for their excellent work.

We have been working with Dolores and Olivier for our printing and design needs for about six…read moremonths now. They are prompt and very creative. They did a wonderful job on making a sign for our office window. It was very affordable as well. In addition to the sign for our window, they make us our business cards. We had initially had them done at Vista Print (online). However, there were a few things we didn't like. We decided to just support a local business and go to PDF for our cards as well. They not only fixed the issue we had with our old cards, they came up with some great ideas to make our cards even better! They are great designers and we are so happy we found them!

I was just starting a business and was in need of a logo, labels for packaging, business cards,…read morebasically EVERYTHING. Olivier and Chris were wonderful, very easy to work with. I knew what I wanted to say but had no idea how to say it. I appreciated their input and honest advise. They developed the perfect design to help me market my product. I have received rave reviews and am very appreciative of their expertise. From start to finish, it took less than a week to have the materials in hand, and that was starting from scratch-design to production. I highly recommend The Print & Design Factory to anyone starting a new venture or just needing a fresh look. You can't go wrong.

They helped design and then printed the program for my mother's celebration of life. They came out…read morebeautifully.

I had an extremely frustrating experience with Pitch Black Printing that left me with a completely…read moreunusable product and no fair resolution. I ordered what I described as thank you cards, reasonably expecting folded cards with space to write inside -- which is standard across essentially every other print shop I've used, both online and locally. Instead, I received flat 4"x6" prints with full ink coverage on both sides, leaving zero space to write a thank-you note. As printed, the cards are unusable and can't be repurposed for any other event, making the entire order a loss. When I raised this, I was told the job was printed "to spec" and offered only a small discount on a full reprint -- meaning I would have to pay again to correct a problem caused by ambiguity in their process. There was no offer of a refund or complimentary reprint, despite the fact that the misunderstanding could have been prevented with minimal clarification. The underlying issue is Pitch Black Printing's order submission system, which relies on a bare-bones Google Form (name, email, and a free-response description). There are no clear, selectable options like "folded card vs. flat card," "opens vs. does not open," or "writeable interior." Customers are expected to know and correctly use print-industry terminology to avoid mistakes. If they invested even minimally in a modern ordering process with explicit choices instead of free-text descriptions, this issue likely would not have happened. What makes this especially frustrating is that staff took the time to double-check minor details like quantity (even asking if I wanted to increase it when I never mentioned doing so), yet never once clarified what kind of "card" I meant, despite later acknowledging that the term can mean different things to different customers. Given that the submitted design leaves no room for writing unless the card opens, this was an obvious place where clarification should have happened before printing. Secondarily, communication throughout the process was very slow. I submitted artwork on November 13, and the prints weren't ready for pickup until November 26 -- nearly two weeks for a small local print job. Responses from Maurice routinely took 24-72 hours, often accompanied by apologies for being behind on emails due to production or events. Those delays made an already frustrating situation harder to resolve in a timely way. Between the unusable final product, lack of accountability in resolving the issue, ambiguous ordering system, and slow communication, I can't recommend Pitch Black Printing -- especially for something as standard and expectation-driven as thank you cards. Here's my reply to Meagan's comment below(since yelp wont let you reply to comments): Hi Meagan, I want to clarify a few points in your response. When I first raised concerns, I explicitly stated in writing that I was traveling for Thanksgiving and unavailable for a phone call at that time. Additionally, my phone number was provided on the original order form, so there was nothing preventing a call at any other point before or after the holiday if clarification was needed. Framing this as an inability to connect overlooks both of those facts. Regarding communication timing, while I understand and respect that you are a small studio, response times throughout this process consistently ranged from 24 to 72 hours with one response coming in 7 days after my reply and another response coming in 5 days after my reply, both of these well after the issue was identified. Those delays materially contributed to how difficult it was to resolve a time-sensitive order. As for the resolution offered: the discount provided was 15% off a full reprint (later increased to 30% only after extended back-and-forth). In the printing industry, when a product is unusable for its stated purpose due to an ambiguity that could have been prevented with basic clarification or clearer ordering options, a complimentary reprint or substantial accommodation is standard. Asking a customer to pay most of the cost again is not a reasonable remedy for receiving a product that cannot be used at all. You also noted that your ordering process has since been updated. However, the entry point of the online ordering process remains unchanged -- customers are still asked to initiate orders through a free-response form without being guided through explicit, selectable options like "folded vs. flat" or "writeable interior." That was the core issue here, and it appears largely unresolved. I appreciate the acknowledgment that improvements are needed, but that recognition only came after the fact and at my expense. I shared this feedback publicly so future customers can make informed decisions and so this situation doesn't repeat. -- Natalie

I've had multiple projects done with Reagan over at Dragon Head printing. The quality and…read morecraftsmanship of the prints are unmatched. I'm a screen printer myself, but when it comes to difficult jobs I always hit up Dragon Head. There is no one that offers as high quality of service at such a great price in this industry. Extremely quick turnaround time, and they even help out with artwork designing. If you have an idea that you would like to get screen printed, hit up Dragon Head.

From the owner: Be sure to reach out to the phone number or email provided. Yelp is not great those methods are…read moremuch better. If it involves screen printing we love it and we do it! We offer graphic design, screen printing AND live event printing! (Northern Nevada/California) Dragon Head loves a challenge, come to us with your ideas, well make custom artwork or send in your own and well provide a high quality long lasting print!

Got amazing pink cord hats embroidered with the shop logo from these guys and the end product was…read moreamazing! I get lots of compliments and people love them. Absolutely 100% recommend working with them, and I would work with them again!

I am so very pleased with the service and end product I received from Thread Pros! I ordered shirts…read morefor a camping trip. We were celebrating our 10 year camping anniversary with this group of friends and I wanted to make it special. Jon and Trevor really worked with me to create a design, pick colors and get it done in time to deliver the very best shirts! We had a variety of sizes and styles (v-neck for women and crew neck for the guys). They gave me exactly what I wanted and so much more! Do not hesitate to use this business. You won't be disappointed!

Amazing staff! They do great work and do all my company shirts. Thank you for your professionalism.read more

From the owner: Absolute Graphix & Design of Sparks, Nevada, offers embroidery, vinyl, and graphic screen printing…read moreservices for apparel and promotional items.