Rude does not do justice to the lady at the desk. We donated furniture to charity there today. The…read moremanager waited till we left to confront the lady with the furniture. The lady called me to speak to the manager. She insinuated in front of these people that it was the tenth and I was moving out without paying. My bill was paid on the first as always. The lady and her helpers were African Americans I do hope that was not her reasoning for being so rude to them but from the way I heard her talking to them that would be my first thought

From the owner: Super Storage Macon offers business and household self storage solutions in Macon, GA. Standard and…read moreclimate-controlled storage units and parking spaces are available. Our convenient location on Gray Highway is ideal for buying supplies, renting a moving truck, or securely storing your valuables.

Great Staff, secured facility. Stored my furniture for over one year. Well done, thank you!read more

From the owner: Self storage should be simple and hassle-free. Whether you need a small unit for personal items or…read morea larger space for vehicle and household moves, Store Space at 1985 Gray Highway in Macon has the best solution for you. With our convenient online tools, flexible month-to-month rentals, and a helpful on-site team, we make the process easy - whether you're a student clearing out a dorm, a homeowner staging your house, or a business needing extra space. Find the space you need near downtown Macon with Store Space today. We are proud to serve these surrounding communities: East Macon Gray Vineville Shirley Hills Overlook Gardens.

Wonderfully managed with a common sense manager who is reasonable and easy to work with.read more

Ashley is wonderful. Facility is great and it even has a bathroom. Great security so I feel safe…read moreand good about things.

Find another storage company, any other company. Cubesmart doesn't actually have a customer service…read moreline or any representatives that will help resolve issues that arise, and trust me, issues with this deplorable company arise. First red flag should have been the fact that when I tried to rent a unit and move my stuff in, there was no one physically in the office nor anyone answering the phones even remotely to answer questions and clarify things. Second red flag was that after moving in, the front door's security was broken and literally anyone off the street could access the building. But I desperately needed a place to store my stuff. At the time, I was told the price I had was what would remain for the duration of my renting the unit and the reason that I couldn't get a better price was that it was the summer, and that the lower prices are in the winter. Accordingly, I was shocked to find my price increased, and more so, without any warning. I was told a notice was mailed, but to this day, I NEVER got such a notice. I called customer service, the national number, and was told to get in touch with the physicial store I was at because they don't have control over that. I asked, what is the purpose of the customer service line if they can't help provide service or resolution to issues, they said "we're just here for security issues." the fact the price increased during the winter months, which are notorious for having cheaper prices, makes no sense. Speaking with other customers at that location, who had rented units for over a year, they told me their price they had never changed, so it's incredibly out of the norm that my unit increased. Also, this is more than likely a health hazard. There was a dead bird in front of one of the units that was there for a couple months, indicating no one is cleaning the floors or doing any sort of inspection in the building.

If you need a storage this is not the one. We haven't been able to get in our storages in over a…read moremonth. I have called several times and they always say we have someone working on restoring the lights. The storm barely hit Macon and they claim the lights are out due to the storm. Then someone broke into the storages a few weeks ago. I just hope my things are in tact.

I signed for a unit and paid with a credit card. Within several hours my card had been used at two…read moresites without my permission. This was the only place I had used this brand new card so there is no question someone in this business has committed credit card fraud. I was notified by my credit card company of the fraud, the card has been cancelled and I will turn this over for prosecution.

From the owner: Advanced Security: Riverside Storage is equipped with modern security systems, including 24/7 video…read moresystem, restricted access points, and well-lit premises. This ensures that customers' belongings are safe at all times. On-Site Management: The presence of on-site staff ensures that any customer inquiries or issues can be addressed promptly. It also enhances the facility’s security and gives customers confidence in the day-to-day operations. Loading Docks & Freight Elevator: Riverside Storage provides loading docks and a freight elevator, which are essential for those storing heavy or bulky items. Prime Downtown Location: Located in the heart of downtown Macon, Riverside Storage offers unmatched convenience for residents and businesses in the area. Premium Amenities: Alongside the loading docks and freight elevator, the facility offers climate-controlled units and modern systems for seamless access and account management. The climate control is especially valuable for protecting sensitive items like furniture, artwork, and electronics from weather fluctuations. Exceptional Customer Service: The team at Riverside Storage is committed to delivering top-notch customer service, assisting with everything from choosing the right unit size to helping with logistical concerns during the move-in process. Historic Significance: Housed in the iconic Macon Telegraph building, Riverside Storage offers customers the chance to store their belongings in a historic landmark.

If I could give NEGATIVE stars I would. The first time I went to the location on Gray Highway, I…read morewalked in and was hit by the smell of marijuana. I'm not sure which guy it was but it terrified me that this person was hooking a trailer to my truck. I drove home slowly and had my husband recheck everything. The following weekend I went back to get another trailer bc the location is convenient and now I know how to make sure the trailer is securely attached. I don't need to describe the employee because one exchange with him and you will know exactly who I am talking about. I asked him a question about the information he was requesting because I had rented a trailer the weekend prior,he starts telling me how I can go spend my money elsewhere and he was already dealing with another customer with a bad attitude. I ignored him, not understanding why HE was getting bent out of shape about me questioning him. When it was time to pay I asked him to use the card I made the reservation with. His response was incredibly snarky " the card has to be present at the time of purchase" (although the previous weekend he asked me if I wanted to use the card on file). He then went into a tirade about how he hated his job, " I hate this job, hate this place, makes me sick!" Then this joker gave me no receipt and attached my trailer and waved me off. Needless to say I WILL GO out of my way to find another store, maybe even a different company. I have used this location multiple times for personal and business moves but I will not again and I will tell EVERYONE I know and post this review everywhere I can because the sad part is he is destroying someone's business with his toxic behavior. There are 11 places to rent U-Hauls in Macon Georgia, I would take this guys advice and choose any location besides this one.

They moved the retail counter uphill to another building. One clerk only. If anyone in front of…read moreyou is thinking of renting a storage unit? You should go elsewhere for service (propane). I won't be back.