After coming here on a recommendation from a friend I was nearly moved to tears by how cared for I felt by all the staff. Iris is not for the faint of heart but her and I had a beautiful rapport and I told her that I felt like I became a woman in her store ("You better put that in the review!"). She'll be seeing me again in the winter and I cannot think of a better place and a better person to begin a journey with proper bra fitting and having beautiful things on my body!! My confidence has skyrocketed walking around in well-fitting garments and I truly credit Iris and her staff for this bump in my self esteem! read more

My mom and I came to Iris after hearing about her on Binchtopia, and it was everything we dreamed it would be. Iris is an absolute expert and I would do anything she tells me to. My mom and I tried on a bunch of different bras and each left with 3-4 we were extremely happy with. Excellent experience, friendly and helpful staff, and very high quality bras! Absolutely recommend!! read more

I purchased 2 bras from this boutique on a recommendation of professional, personalized service in addition to being black owned. On my first visit, the employees were personable and helpful, although I was perplexed that a measuring tape was never used, and I purchased two bras the same day. However, 2-3 months later, the attitude changed when I questioned being charged for the repair of an exposed underwire on one of the very bras I had so recently purchased . I was quoted one price in person, but then got a hostile phone message from Iris herself, saying that I needed to come in with an amount double what I was quoted "before I even look at the bra!" I, incidentally, ignored that hostile message, resolved to pay for the repair and never do business with this establishment again. I did not speak with anyone until I received another message today informing me that my item was ready for pickup. I paid for the item, and was leaving the store when an unidentified employee, who I believe may have been Iris, yelled for me to come back and proceeded to chastise me about questioning the price of repair, behave rudely towards a friend who accompanied me, inform me that "I don't have to do this service but I do it because I have the skill," question how I washed the bra, and ultimately tell me she was attempting to "teach" me when I refused to listen to her hostile rhetoric and asked for my bra. I have never experienced such unprofessionalism and hostility toward a paying customer in my life! Perhaps Iris should refrain from dealing with customers and leave that to an employee better suited to the task and perhaps I should have read some of the other negative reviews on this platform before I did business with her establishment. I will NEVER darken the door of Iris Lingerie again! read more

I walked in for a fitting today and received incredible service! Every employee came by at some point with a bra/size they wanted me to try, I felt like I had 4 fairy godmothers caring about my boobs. The very first bra they had me try on ended up fitting perfectly and I felt transformed! I left with 2 bras and pair of matching undies. lots of love from a Binchtopia listener read more

Norma was very kind and helpful, got me exactly what I needed and I was in and out within 10 minutes! Lots of beautiful pieces here to choose from, thank you Norma! read more

Never have I bought a bra that felt so comfortable. Iris and her staff really know their business.

I've been wanting to go for years based on high recs from friends. I walked in today and immediately the owner asked me my bra size, looked at me, told me I was wrong, gave me a bra to try on. Literally within 3 minutes I was in the most perfect fitting bra I've ever tried on. Ladies, I've been living a lie my whole life. She knows her stuff. I walked out with two of the best fitting bras I've ever had. I found the owner super likable and no nonsense. She made me laugh too. Just go, trust me. read more

I'm finally calling it quits on this place after nearly 10 years of bad interactions. Iris is so bizarrely rude to customers. On this visit, she immediately insulted my current bra (that she had recommended on my last visit!), and then proceeded to insult me personally based on my preferences (both to my face and to her staff). On prior visits she has body shamed me. She is mean, and the convenient location can no longer justify being abused. read more

Warm and efficient experience. Had been trying to get here for a while to support this Black Woman Owned business...... and my boobs‍. I was measured and provided the appropriate bra options. "Auntie Iris" was kind, yet honest! The difference between the bra I walked in with versus the one I left with, well...... let's just say I did a complete purge when I got home. The store is very easy to get to and very welcoming. read more

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Iris is an exceptional bra fitter and human being. I've been going to her for fifteen years, and now my daughters are going to her as well. She has helped me through numerous sizing evolutions. The hidden gem at Iris' is the swimsuit collection. She is an excellent curator - has the best stuff, and being able to try things on instead of shipping and returning makes it such an easy process. Iris 4 eva. read more

I don't know why people love this place. I brought two bras initially because she assured me that the bras were my size, but also gave me an extender. This experience was not without sparky comments and shaming. The second sales lady said, "in case something happens". Even with the extenders the bras were uncomfortable, one giving me a blister. I came back to try again -- simply because it's a black owned business. I explained what happened showed her the scarring to be met with protest, "none of my bras come down there!" Sure enough two bras they brought me, "come down there" right along the scar line. With this evidence she qas still defensive busting in the draped room to scold me some more. I don't need to be scolded when Im spending money. I walked out. No thank you to rudeness because you're an "expert." read more

Pro's - The staff succeeded in helping me find a bra that fit better than a bra has in a long time. For that, I am grateful. Con's - The bra-fitting process is not for the faint of heart. It essentially consists of standing in a dingy little dressing room behind a flimsy curtain and having four or five different members of the staff pop in and out to look at your breasts, with and without bras on, as you try on their various recommendations. I didn't get a mean vibe from the owner, as others have said, it was more of a classic no-nonsense New Yorker, which I appreciate. Honesty is hard to find these days and will help you get a better fitting bra. That said, I was a little hurt when she asked me if I had breastfed. I have never had children, and though I know my girls aren't as perky as they once were, it just seemed rude to assume. Overall, for the price point, I expected a more premium experience. Iris, you are no doubt talented and experienced and good at what you do. If you invested a small sum in making the dressing rooms nicer and practiced a little more professionalism and restraint -- the staff were eating their lunch and gossiping in the fitting room area literally inches from me! -- I'm sure these nasty reviews would be a thing of the past. read more

Not going back to this place ever. The owner is simply rude. She acts like she knows so much and condescends to customers. Then she treats customers like a piece of meat by bringing out bra after bra and having you try on so many for the "perfect fit". The bras are super expensive. Honestly the brassiere she insisted I buy, which I did, was painfully tight. She insists you get bigger cup sizes and smaller torso widths -- ok I get it. But I will never shop here again. read more

Wow! What incredible service! My teen daughter needed a good fitting, supportive bra. Sam took the time to help her find not one, not two, but three bras! I was so impressed I asked what she would recommend for me. Iris made a suggestion saying my current bra made me look like "flat, floppy pancakes." I was surprised as I had gotten it at a different bra fitting shop in Westchester. She recommended a bra and what a difference it makes in comfort and support. Highly recommend this shop and love the service and support (no pun intended!). . read more

If you're a woman in NYC you need to go to Iris Lingerie for a bra fitting!! Super honest and professional, my bra fitting took less than 30 minutes and when you trust a knowledgeable business to take care of you, bay-beee.... They got my "girls" right by just sight and I know these knockers aren't even on a "school grading scale" (A-F)‍ although they carry sizes up to size M. I was breathing better with the new bras and left with one of my purchases on! Black female owned, they have a customer for as long as they are in business. They also do alterations and repairs. Please take this as an official recommendation from me to you. Go see them ASAP!!! read more

Iris Lingerie - Lingerie Near Me - Brooklyn, New York

I'm still kicking myself that I didn't come here earlier, given that I've lived a ten-minute walk away for 20 years and always went into Manhattan for bras. I didn't just get two new bras, I got a new understanding of what I should be looking for in a bra. I felt smarter as well as looking better when I left.,, and you will too! read more

1 star - Former 20-year customer, never returning After nearly 20 years as a loyal customer, I'm finally done with this place. While the bra fittings were always good, the owner Iris has consistently been rude and unprofessional - but have always chalked it up to another New York experience- however my recent experiences crossed every line. During my last visit about gift certificates, Iris became hostile and made a scene, even though I was simply asking about balances. She did agree to honor half of an expired certificate, which I appreciated but I was nit even asking for. However, when I returned to shop, she immediately reminded me "how lucky" I was about the gift certificate, then proceeded to throw bras at me in the fitting room. Worst of all, she loudly told her employees that I "didn't even know how to put a bra on correctly" while I was trying on bras in the back. It was completely humiliating and unnecessary. After reading other reviews here, I see this behavior is a pattern. It's a shame because I wanted to support a local business, but this level of disrespect is unacceptable. There are plenty of other bra shops in that treat customers with basic dignity. Former loyal customer - heading elsewhere after 20 years.​​​​​​​​​​​​​​​​ read more

Um, I don't even know how to describe what shopping there is like, but it's not pretty. I had heard about this shop from a friend and was excited to invest in some professionally fitted bras, but instead I got the most intense experience that left me with expensive bras that don't fit me correctly. Iris was rude and dismissed any concerns I had about the bras with absolute disgust, informing her assistants to no longer give me any more to try on, because "she'd tried on enough" (after a few minutes in the dressing room and a handful of bras). I still have no idea what my correct size is, because she didn't measure a thing, and the bras I felt pressured into buying fit me horrendously. I've now worn them for the past few days and they're digging and poking into me in all kinds of uncomfortable spots and the cups don't fit properly at all. I'm no bra expert, but even I can tell these are clearly not right for me. It was, honestly, a totally miserable experience and I was left reeling. Bra shopping has the potential to be lovely and I was so looking forward to supporting a small local business, so not really sure why she feels the need for the experience to be quite like that. read more

I was very excited to get fitted at Iris Lingerie after seeing it ranked as a top bra fitter in NYC in several articles. The shop is was very cute and small, but they seemed to have a huge selection of bras. Upon entering, I was told by an unwelcoming employee that I had to buy a bra to get fitted. It's a really strange concept to me to agree to pay for something that I hadn't yet tried, but I agreed to do so and fully intended to leave that day with a bra. The employee told me there would be a wait for a fitting, so I thought I would look at the options in the meantime. I was quite overwhelmed by the selection, so asked the employee to point me in the right direction/offer me a few recommendations. The employee rudely told me that they couldn't help me until I was fitted and left. I believe the store owner Iris was there, and I was relieved when she came over to where I was standing. I was expecting her to greet me or to offer assistance. Instead, she ignored me and proceeded to put some items in a drawer. I left the store after completely disappointed. I wanted so badly to have a wonderful experience here after checking out the website and reviews, and I do believe people have had wonderful experiences here. I, unfortunately, was not one of those people. I felt unwelcome and extremely uncomfortable. It actually took me a very long time to write this review as I don't want to bash a business, but I don't want others to have the same experience that I did. read more

Long time customer. Even though I'm no longer local, I make it a point to visit Iris when I'm in NYC. I'm saddened to see some negative reviews since my experiences have been so very positive. The main reason to come is to get bras that fit. I love that Iris stocks many brands and styles in my (larger) size so I can get something attractive, comfortable and supportive. The service is wonderful - like back in the day when people actually helped you. Ok, it's not antiseptic - but know this is a well meaning, kind staff and they aren't trying to put anyone out. I was there a few weeks ago and I must have tried on 30 bras. They were patient and flexible even as we pulled the millionth size. There was a super nice ($$$) bra that looked incredible but i said it was digging in just a bit, and Iris told me I couldn't get it :) You are, if you come here, paying for their expertise. Ask for Iris to help you - she's the best - and enjoy her. Maybe I have a thick skin or just love a good new yorker, but I've never been offended or hurt by anything Iris or her staff has said - and i've laughed a lot. I always walk out with quality bras that fit better than anywhere else.... read more

Owner is rude...my husband still purchased lingerie because he's a gentleman. HER rudeness was from asking if there was lingerie that cost $50, her reply Wasnt nice, he was but happy to surprise me. SO,I called to inquire about what happened and she hung up on me. THEN, received a call back from one of her employees. I asked why did owner hang up on me and she stated they were having phone trouble . However, her tone was calmer than the owner. Won't visit nor recommend anyone to this BLACK entrepreneur business. read more

I came here a few months ago and purchased 2 bras. I had a great experience and learned so much about fitting and bra sizes. My mom came along and did not have such a great experience because she was not happy with the options available. A few months later, we returned because I was going on a trip and wanted to purchase more bras, I bring my mom along with me this time as well and asked her to be open to the process and the options provided for her. We both had a great experience and purchased a total of 5 bras. Having large breasts makes it difficult to find bras that are stylish and pretty, but this place has lots of options. I love the staff, who are willing to educate you on the sizes and why the sizes chosen are a great fit for you. The owner is diligent in her quest to find a comfortable bra for her customers and I love that. My mom and I will definitely return and look forward to buying more bras from this establishment. read more

I understand the concept of what they are trying to do here, they are just doing it rudely. I have been to other shops were I was measured, shown models that would fit well and understood that undergarments were not returnable. That is all fine, but at upwards of $70 for a bra, they should have been far nicer about it. I am not used to being barked at, and especially by one particular serviceperson. After about 10 minutes, I had enough and walked out; I will never come back to this store. read more

Iris Lingerie is the only place I go for bra fittings. They consistently have a good selection of beautiful bras at competitive prices and getting a fitting by the owner is a special treat. She convinced me to be bolder in my choices instead of matronly. I've never looked back. Every woman, regardless of age, deserves beautiful well-fitted bras. You won't regret a visit to this lovely boutique. read more

I was offered a free fitting with the purchase of a bra when I arrived. I asked how much the fitting would cost if I was unable to find something I liked. I was very rudely told this wasn't an option and was lectured about customer service. I intended to buy several bras, but just wanted to know the cost in case it did not work out. The odd lecture continued for a while. After being asked my size, I was scoffed and told that wasn't my size in a very condescending and rude manner. I turned around and walked out of the store. After reading the reviews, I am even happier with that decision. read more

Iris is a wiz!! She knows her stuff and gives you yiur size, even if you don't think it is, first try. My most recent visit was to have older bras adjusted. It is easy to do at Iris lingerie, Iris even washed out the bra I walked in wearing to have that adjusted too. The staff is also amazing. They're friendly and more importantly, knowledgeable. Everyone is greeted as they walk in. I recommend Iris Lingerie to everyone, especially if you're hard to fit!! read more

The Caribbean lady is rude and makes unsolicited comments and tried to push every bra she could on me. When I told her the bra was too tight- she said we don't do back fat! I am 160 5ft 6! I will never go there again!!!! read more

Love this place, won't buy my bras anywhere else at this point. (Buy local!) I have been to a lot of bra fitters and there is no one as good as Iris for comfort, picking a flattering fit, and good quality. I also have bought undershirts, lingerie wash and slips there, all very happy-making. Iris is quite a character, chatty and fun. She never tries to upsell me. I once overheard her try to talk a woman out of a post-mastectomy bra that she thought she didn't need! I also love Sam, her assistant, who is always stylishly turned out and at this point has memorized my size (and I don't even go there all often). The shop itself is charming, and nicely kept up. There are three changing rooms and on weekend it gets busy, but in a nice way. They keep records of what you buy for future reference. A gem. read more

I read some reviews and was trepidatious at best. I really needed to have a resize done, so I walked in and had a fine experience. More than fine really. Fitted and purchased within 1/2 hour. Nice staff and Iris herself gave me her approval. read more

I am still going here. Iris is still fitting my boobs in the best bras. I love this place. Go and get you some good bras. The girls will thank you. read more

I had a very awkward experience here that honestly i've been thinking about for months. When I came in the employee said there was a "complimentary bra fitting with the purchase of a bra" which I thought was strangely worded. I hadn't asked for a fitting specifically and had just stopped in. I was ushered into the back office/break room where there are two fitting rooms and wasn't able to look at the bras much. Throughout the process the staff insisted on fitting me, entered the fitting room when i was completely nude on top without asking to come in multiple times, pointed to underarm fat and said "this is another issue, this is not from the bra", and would unhook whatever bra i was trying on to "help" without asking. It overall felt condescending, awkward, and forceful. Embarrassing and i just felt very uncomfortable- it seemed implied that "we're all women here so this should be fine". I'm sure lots of customers would prefer discretion and this should be asked. I went to Rack Shack in Bushwick and had a lovely and much more accommodating, calm experience. I hope the store reflects on consent and on how they speak to customers about their body. Shame on them for telling many customers that they are fat or that the bra doesn't look good because they don't exercise (listed on other reviews). read more

I just walked out of Iris' and immediately had to write a review. Iris along with her two girls were INCREDIBLE!!! They kept bringing me bras until I was happy and took their time sizing me and fit me to perfection. They were honest, professional and helpful. I was super comfortable the entire fitting. This was truly the best bra fitting I have ever had and I most definitely will be returning. Thank you Iris and ladies!!! You guys made my night. read more

Amazing store and love the entire staff. I am not someone who writes a lot of reviews but this store deserves 100 stars. Bra fitting is an intimate experience and they made it very comfortable. The owner and staff know their brands. I will purchase all my bras here and so happy it's in my neighborhood. I am pushing all my friends to go and wanted yelp to know!! Get your girls in a bra that fits you and it will change your posture and confidence. read more

These women know exactly the right bra that fits. I'm traveling from MA just to go for a fitting!!

Excellent service by Sam. Sam listened to my past bra issues and returned with 3 stylish and colorful (red, black deep purple) selections. Iris experienced eye sized up my fit and Sam returned with 3 stylish and colorful (red, purple and a black sports bra) A peach beauty was hand picked by Iris to replace the red one which was the priciest. I am in the CORRECT CUP size now and it feels and they look better. Purchased 3 bras. Fitting rooms while functional could use refreshing. (Lost a star) Well worth my trip from Manhattan!!! Will definitely return. read more

IRIS LINGERIE is A TREASURE. And IRIS is an EXPERT BRA FITTER. I have shopped there for years--wouldn't go anywhere else. She records your size, the bras that have worked for you --and IRIS knows just by looking at you, what will work and what will not. Don't get ruffled by her direct, honest communication. She WILL find the RIGHT size and you walk out treating yourself to FIRST RATE customer service and great products, that last. She has BEAUTIFUL selections...from lingerie to pajamas, and more. Call for an appointment--she is busy and there is a reason why. read more

Went there for some help in cup size due to an up coming cancer procedure. Had to explain this to the 2 women that work there more than twice they kept asking what do you need over and over again (basically reliving the worst diagnosis of any woman's life over & over). When they figured out I was in fact speaking English they said to measure me I'd have to buy a bra. I could understand a measuring fee but I only were sports bras. What am I going to do with a regular bra. I felt unwelcomed and unwanted there and like I bothered them since they had to come out of the rear of the establishment. read more

I Loveeeee Iris so this is just for my experience today. I was just turned away by a young lady who told they were going to lunch, can I come back in 30 min? I told her no, I'll come back another time. Soooo disappointed!! It's 3pm on Saturday April 15th. I've been going to iris for yearsssss and have never been turned away for lunch. So your gonna miss out on a sale to eat? In her old shop she has 3 ladies working with her. Not sure what the issue is here in her new one. I had myself and my two daughters with me and we always get 2 bras each at least. And the bras are not cheap. So when you eat lunch the whole store eats together? That's insane. Not happy! I've put so many people on To iris and they let love her too. Iris knows me personally cause I'm the one with the wide back hhahah. But if answer came to the door that would not have happened at all! read more

I unfortunately agree with the reviewers who said they felt bullied and badly treated here. I went there because this shop is legendary, and people gush about how great the people and the fitting are. But my experience was awful. The owner was sitting outside the fitting room while the fitter was with me in there, and she kept speaking disparagingly about me in the third person. The first bra the fitter brought me was three band sizes too small for me. I told the fitter that the band felt too tight on my ribcage, and the owner angrily snapped from the outside, "What's she complaining about?" The next bra was a little too baggy in the cups, after adjusting, and when I told the fitter that, the owner said, again in that same angry tone, "Did she come here to be fitted or not?" Then she lectured me about my breasts. I am a grown woman. I am aware of how breast tissue works, this is not my first time buying a bra, and I am telling you that this bra does not fit. Do not yell at me and treat me like I'm stupid about my own body. It's a vulnerable and sometimes bad experience to shop for bras when you are a larger bra size. I left the shop with a decent enough bra (though I still think the size is a little off), but feeling bruised and a little humiliated. I won't be back. It's an unwelcoming place. read more

Iris is great, professional, knowledgeable, and worth every penny. I have been going to her for years and feel confident in her skills and have been pleased with every purchase. She can be a little short, but that's part of her charm! It's a splurge but if you're a busty woman, these are the breaks. I was dismayed to read some of the disparaging 1 star reviews, and just want to say that if you think your knowledge of bras is superior to an expert, if you believe you know what fits you better than Iris, then this is not the place for you. Iris knows best. She has never steered me wrong. read more