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    IP Design

    3.7 (6 reviews)
    Closed 8:00 am - 5:00 pm

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    Glacier Pool Supplies & Spas - Dimension One Spas, Hot Tubs, Swim Spas. Hot Tubs Houston Texas

    Glacier Pool Supplies & Spas

    (14 reviews)

    Clear Lake

    Purchased the M8 with dual lounges so that my love and I can sit on them and chat... and she needed…read morehydrotherapy due to spinal injuries. She had not slept well in years; and for the first time in years she can sleep! I absolutely love that I can move the chairs around to fit exactly what we are needing combined with where we want to sit depending on the mood. Service has been excellent as we figure out temperature; the water PH (it takes a minute - stick with it or empty and start over - we are all different!) but with the help of staff and the free water testing, we think we have it managed! Friendly and knowledgeable, they even suggested we wait a few days to take advantage of a sale coming AND a rebate! Saved us thousands! Even a difficult delivery (on our deck on a lake behind the house) was overcome with the help of a crane and care! We had shopped several different types of spas, and glad we chose Bullfrog, as it was the only one that we could manage the pressure and power of the jets independently (again .. spinal damage cause's pain with too much pressure) If you want to invest in a spa; I highly recommend the service, care, and ability to answer questions and problem solve with the team at Glacier Pool Supplies & Spas. Service, value pricing, and after purchase care...what more could you ask for? Teri B and Daniel C

    If you're looking for a pool supply store with friendly people who know what they're doing and who…read morehave what you need, look no further. Jeremy and crew are such nice guys willing to work with you even if you're a novice pool owner... Lol. I've been a patron of their store for 4 years now and they've never let me down.

    Blue Haven Pools & Spas - Free-form concrete pool with brick coping, laminar deck jets, and tanning ledge with integrated sun umbrella

    Blue Haven Pools & Spas

    (2 reviews)

    We had our pool completed in 2023, and since then we've had ongoing issues that have only gotten…read moreworse over time. After spending over $91,000, this has been extremely disappointing. From the beginning, there were problems with the workmanship. The coping was installed with chipped and cut edges facing the front where everything is visible. It looked unfinished and should have never been installed that way. They ended up replacing the coping, but not because of that it was replaced because the top of the pavers started peeling. When they redid it, they still installed pieces with the cut edges facing outward again. We later learned from another pool company that this is not how it should be done, the edges are supposed to be smooth and properly finished, not left rough and exposed. When they reinstalled the coping, they were cutting it right next to the pool, and all of the debris went directly into the pool. On top of that, the hot tub was installed too low and had to be raised. The biggest problem has been the spray deck. The very first time the coating started peeling, they attempted to patch it, but the color didn't match, so they recoated the entire deck. After that, it began peeling and lifting in multiple areas, and it continues to get worse. This is not a small cosmetic issue. The damage has continued to spread, and more areas are lifting over time. At first, we were blamed for the damage, which didn't make sense given how widespread it was. Later, the project manager acknowledged the issues and said they would be fixed, but that never happened. We didn't ask for anything unreasonable, we just wanted it fixed correctly. We also experienced issues with the pool and spa lights after about a year and a half. When looking into it, we discovered there were installation concerns that raised safety issues, including how the electrical components were set up. Between the decking continuing to fail, the repeated coping issues, the careless installation, and the electrical concerns, this has been extremely frustrating. I originally posted a review, but it is no longer visible, so I am reposting it to share our experience. After sharing my experience, I received legal correspondence regarding my review and had to seek advice on how to respond. I am simply sharing my honest experience as a customer. I strongly recommend doing your research before choosing this company. All we wanted was for them to stand behind their work and make it right.

    Great customer service from them all! I thought maybe something was wrong with my pump but Cody…read morewalked me thru fixing it on my own, and he also said if I needed him to schedule a visit he would as well. Thanks to everyone!

    Spas Unlimited - Houston - Caldera Cantabria

    Spas Unlimited - Houston

    (34 reviews)

    $$

    The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

    I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

    IP Design - contractors - Updated September 2026

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