On November 10th around 4:30 PM our truck left us stranded in Splendora Texas. We flagged down a…read moretow truck that was passing by and he was a lifesaver for us. A very nice young man by the name of Joseph picked us up and brought us home. He was very professional. I would recommend them to anyone. The price was very reasonable. Rocio Ochoa

Fast and friendly service. Would use again; but hopefully not needed. I don't know why I have to…read moretype 85 characters how much can you say about a towing company?

I would give no stars if I could. I had to report them for fraud to AAA. I had an incident and…read moreneeded a tow. They told me I could not utilize my towing benefits through AAA due to a rotation call even though they are affiliated with AAA. I have an affidavit from Newton police and the newton VFD about the event. They charged $389 for 9 miles even though I have up to 100 miles free with AAA. Once I paid they were more than happy to utilize my AAA and tow the car to the mechanic. AAA has already been great in trying to resolve this and I am in no way stating that they are an issue but they are currently still affiliated with Hatch and would consider other options.

Smith Towing took excellent care of me and my vehicle when I was t-boned 7 days ago. Their…read moreemployees (Bree in the main office and Joshua the tow truck driver) could not have been more helpful. They were very professional, keeping me well informed while still being patient and kind. I would recommend them to anyone needing superior service! Jane Hair

My car battery died because I left my lights on. I called them and they took the usual information…read morefor there paperwork. They arrived in about 15 minutes and jumped me no problem. The tower named Jason was a pretty chill dude and I had no issues with their customer service. Would call again for sure.

WARNING Avoid this business at all cost…read more If there are options use them only use this tow truck company as a last resort . The Five star rating and commentst this businesses has are tailored I'm from the are and everyone knows this company is HORRIBLE!!

Great service & very nice staff! David was very helpful and nice and so was his friendread more

good company and secretary to schedule work. very efficient…read moreand best price when I shopped around. I would call again

I use their service for private property and as a personal tow service they are always friendly and…read morehappy to help . Today I had a blow out going down the road gave them a call and they were there within the hour definitely saved me and my 8 year old .you guys are awesome

RR Towing and Recovery are about as bad as it gets when it comes to scamming people stranded on the…read moreside of the road looking for roadside assistance, and it appears they have a long history of scamming as viewed online by other people's experiences. February 2026 on interstate 10, New Mexico, our motor home experienced a tire blowout. We called RR Towing who would not send anybody unless we paid in advance via Credit Card $350USD. We paid and were told someone would be there in 1.5hrs. After not showing up we called them and were told another 1.0hrs. After not showing up again we called and were told there truck had broken down and they were getting another person out and it would be another 1.0 hr. After not showing up again, now 4.0 on the side of the interstate we called again, only to be told the guy could not find us, which we found imposable to believe because we had given our GPS coordinates as-well-as very clear instructions, where we were. RR Towing gave us the phone number of there guy they claimed was looking for us, so I called him. The guy didn't speak a word of English only Spanish, so I called RR Towing and Recovery dispatcher yelling, how am I to communicate with their guy, to help him find us, if I didn't speak Spanish and he's not speaking English, the dispatcher told me to find another company. Which we did! I called RR Towing and Recovery the next day to get our Credit Card charges refunded, called 5 times and each time the phone went to Answering Machine/Call screening, suddenly now - there are not picking up. Upon our return to Canada, we disputed the Credit Card charge. To our complete shock and disbelief these scam artists fought our charge back dispute, claiming "buyer remorse" and that they had repaired the wheel and that they had even contacted my wife on her cell phone and she was completely happy with the job, even producing a made-up/fake transcript of the call with my wife, all a complete pack of lies. These people take the cake for no holes bared, what-ever-it-takes to scam money out of unfortunate motorists that find themselves stranded on the side of the interstate and are equally determined to lie, cheat and even produce fake documents, whatever it takes trying to keep the money they have scammed. Fortunately, I have proof that another company fixed our wheel that day, not RR Towing and Recovery and our bank has all the evidence it needs.

Called. Told them what we needed done and what we are driving. They charged us $240 for the service…read moreand said it' but up to an hour. we waited over an hour for them to call and say they couldn't help us but could if we paid another $160. We were desperate so we agreed. said it'd be an hour and a half. over an hour and a half later. no service. my husband went and got tools. repaired it. they called AFTER he finished to say they were there. BS. A total scam. DO NOT USE THIS SERVICE!!

Excellent service! Will was efficient, courteous, and all around great guy! Highly recommend!!read more

locked myself out of my car, while at work and Mr Hall got to me within minutes! he won't charge an…read morearm and a leg either so, if you need reliable and fast assistance, he's your guy!

Tonight I had accidentally locked my keys in my car. JTT was very quick to get to me to unlock my…read morecar. I could not have asked for a more professional, quick service. JTT has definitely earned a future customer. Keeps customers first and shows the upmost kindness, if I could give 10 stars I would.

The absolute MOST AMAZING EXPERIENCE I HAVE EVER RECEIVED-- hands down. Jeff Johnson, the very…read moreprofessional and handsome man who pulled my SUV out of the ditch, was sooooo wonderful! I called the company and he had already seen me on the side of the road and was on his way to me! I mean, THAT is customer service!!!! He saw someone in need and headed out for rescue right away. He was there in less than 6 minutes and pulled my car out of the ditch in about 10! He was so wonderful. I feel very blessed that my car had no damage, that my friend and I was unharmed, and that we had the pleasure of using JTT's services this afternoon. I cannot stress enough how scary and stressful this situation was until my hero, Jeff, arrived to save the day!!!! Call Jeff at 281-224-0106 for any of your towing needs! His customer service was phenomenal! I give him TEN STARS!!!!! Thanks Jeff!!!!!!!