Can't say enough positive things about my experience with OneAZ. Briana Hughes worked with us…read morethrough a challenging out-of-state car purchase and was highly professional, patient, and knowledgeable. Very competitive interest rate and no payments for 90 days. Couldn't be more satisfied. Bruce P.

I joined in 2006 and for years and years I never stepped foot at a branch. Due to personal matters…read moreI have visited this branch about 4 times in the past few months. The staff is very friendly and professional. Briana Hughes has helped me greatly. I stopped by for a complicated personal matter and she was caring and compassionate, and helped me find a solution for my issue. They provide some additional services for members, which include document shredding, and cashing out coins (with no fee if you select gift card).

My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

This location is outstanding. Every time we visit, the service is consistently excellent and the…read morestaff truly knows what they're doing. It's easily my favorite location. I especially want to give a shout out to Koa, who absolutely deserves recognition. Koa was knowledgeable, professional, and provided extremely useful information while helping us with a cashier's check. Huge thanks to Koa and the rest of the team for delivering real value and great service. Respectfully, Jacob S.

Needed a document notarized…read more They always provide fast, friendly service with a smile, whether you need paperwork notarized, make a deposit or withdrawal, or set up a new account. Staff always put the customer first.

Sierra Pacific is the place to go for car loan, 100%!!!!!…read more Terri is the super star and forever my hero. I had a very stressful situation in a span of 2 hours and she totally solved the problem. I would recommend Sierra Pacific going forward to anyone who has any type of banking needs. Depending on the time of year you visit or open a new account, they could be offering attractive perks as well!

If you are looking for a car loan, Sierra Pacific Federal Credit Union should be one of the 1st…read moreplaces you check out. Working with them is a breeze and they offer incredibly competitive rates. I had the pleasure of working with Terri and she was very communicative, answered all of my questions quickly, and provided me with great advice. Her service was impeccable and it really made the loan experience simple and easy on my end. I 100% recommend using Sierra Pacific for your loan and banking needs - you will not regret it!

My son bought a used car from Cactus Jacks. He's in the Autism spectrum and has memory problems…read more The interest rate is terrible, and he can't afford to pay rent and is homeless. He inquired about selling the car back and was told he would have to pay 3000.00, he can't afford rent how can he pay 3000.00. Initially when he was in buying the car I received a call asking did I know him. I didn't get any information of who was calling me, only when I said yes, I was quickly hung up on. It's getting very hot outside and he has been sleeping in his car since October. He would like to return this car without having to pay the 3000.00 that he doesn't have. I would not recommend this dealer to anyone. Laurie Lindvall

My experience with Cactus Jack's was extremely disappointing and stressful from beginning to end…read more I originally purchased a vehicle from the Surprise, AZ location. While test driving the car, I noticed that the heat did not work. I was told this would be repaired. Shortly after getting the car, I took it in for an oil change and was told there was a small oil leak, and the airbag light also came on. I had been told when purchasing the vehicle that it had not been in any accidents, but after further investigation it appeared that the vehicle had previously been involved in one. Before going to Surprise, I also dealt with the Country Club location. My interaction there with Liz was not a good experience. I felt rushed and pressured into accepting just any vehicle, and when I had concerns I was basically told that I shouldn't expect much more from a used car. When I went to the Surprise location, Pedro in customer service was actually very helpful and professional. Unfortunately, the vehicle itself still had multiple issues. Eventually I was told to come pick up the car because it was "ready." However, when I arrived, nothing had truly been fixed. The heat still did not work, even though they said they had replaced the thermostat. When running the A/C there was a strong smell like burning wires. I was also told the oil leak wasn't actually a leak but leftover oil from a previous repair, and that they had simply cleaned the area. Things escalated when I spoke with Mark, the manager at the Glendale location. When I explained that I was not comfortable keeping the car due to the unresolved problems especially the airbag light still being on, which means the airbag may not deploy in an accident he became very dismissive and argumentative. Instead of addressing my concerns, he suggested that if I wanted a car with no issues, I should buy a 2026 vehicle. I was also told that what I was experiencing was just "buyer's remorse," which was frustrating because my concerns were about safety and unresolved repairs. The interaction became uncomfortable and unprofessional. I felt disrespected and dismissed while simply trying to explain the issues with a car that had been in the shop longer than I had actually driven it. I eventually made it clear that I would not accept being spoken to that way and requested either a vehicle exchange or a refund. At one point I even saw another customer successfully switch vehicles, so I believed that was a reasonable request. I contacted the original location where I purchased the vehicle to explain the situation. After several conversations with different employees, I was ultimately told to bring the vehicle back and that I would be refunded. This entire experience left me shocked and disappointed. Purchasing a vehicle should not involve this level of stress, dismissiveness, and lack of accountability especially when safety concerns like an airbag warning light are involved. My advice to anyone purchasing a used vehicle: take your time, inspect everything carefully, check for leaks, test the heat and A/C, drive the car at different speeds, and pay attention to any unusual smells or warning lights. Don't feel pressured into making a decision because you need a vehicle quickly. Based on my experience, I would rate this company zero stars.

Great experience buying a car. The easiest transaction for a vehicle I've ever made. Encouraged me…read moreto take the car to my mechanic, which I did - no issues whatsoever. Very fail deal and Andrea was wonderful to work with. Very honest guy. NO BS of any kind.

Let me tell ya about this place...Prestige Auto Broker. My wife and I just purchased a 2018 Kia…read moreSoul from Levi. This was hands down, THEE BEST auto purchase experience I have ever had. My wife would always tell me how she hated to go anywhere to purchase a care, and she even praises Levi and Prestige. I have personal spoken to several members of the Prestige team and ALL were extremely friendly, educational, and accommodating. It did help that I already knew what car, however, from introduction to driving away was only an hour. Levi is an amazing person, friendly, straight forward and honest. Did I get a great deal? No, but I did get an extremely fair, good, deal, and I honestly do not feel either one of us got screwed. I would HIGHLY recommend Prestige Auto Brokers and Levi. They have so many beautiful cars available and I truly believe their word is their bond. Thank you Levi and Thank you Prestige!

My experience with Paramount has been extraordinary. Ethan Mauck guided us through the financing…read moreprocess and was super honest, transparent, and effective. In 48 hours, we had the money in our account. It was not stressful at all. I have been managing bank credits and dealing with financial institutions for over 30 years, and this has been the most expeditious and easy process. I have been managing bank credits and dealing with financial institutions for over 30 years, and this has been the most expeditious and easy process. Margarita Guzman

We have a small restaurant, Bob K was amazing to work with, considerate and really knows his job…read more Thanks for everything and wish you and your co. Paramount only the best. Thanks Reggie H

We have had a handyman for 10 years. He recently moved to a set of properties getting renovated by…read more2 former active duty Marines. He now cares for the properties while they are elsewhere. They have business and personal banking here. Staff here is capable and friendly. There's a security/info station as one walks in. However...Navy Credit Union is not on the same cooperating network as my credit union. When I need to do business with the Marines, I must drive a check over. But...I do not think you have to be a veteran, particulatly, naval, to have an account. Credit unions are such an excellent banking value, the monster, fee-laden megabanks try crushing them with weaponized legislation. Keep Our Credit Unions Afloat! Less fees, more Joy!

My husband has been a member of Navy Federal for over 40 years. The service is excellent and…read moreinterest rates a good. My husband appreciates being greeted "Good morning Senior Chief", very respectful.

Great rates and very friendly staff I would recommend there services to anyone looking for a title…read moreloan process takes a little while but well worth the wait

From the owner: Auto Equity Loans specializes in auto title loans. We offer better terms, better rates in an…read moreoffice with exceptional customer service. Auto Equity Loans offers flexible payment options, low interest rates and convenient locations.

Nice people but many inexperienced They do not have a very…read moredynamic and easy web capability. Has taken )8)tries at home (3) inperson at the bank to get external account set up. After 5 weeks it is still not working correctly

Don't use their ATM to deposit cash!! Don't do it! I'm not a member of this credit union but I used…read moretheir Drive up ATM to deposit cash and it took my money but deposited $0 into my account. Their customer service told me over the phone to go into the branch and they can fix it. Nope what a lie they couldn't do anything about it. Got the usual incompetent run around. They didn't even want to try to help me. Fix your ATM's and stop stealing people's money! I'll never use this bank ever again!