I'm very pleased with F Lax Construction for the great job in repairing water damage to my…read morebathroom, bedroom and family room. The Project Manager Brandon and all of the crew members were very professional and thorough in everything they did.

Our experience with this company--particularly with the assigned project manager--was deeply…read moreupsetting and unacceptable from start to finish. The project manager Brandon Mazzacco, was consistently unprofessional, failed to communicate clearly, and generally did not appear to know what he was doing. He provided an inaccurate timeline at the outset and failed to consult with the work crews responsible for carrying out the job to ensure it was feasible. As a result, the timeline was extended at the very last minute--not once, but three separate times--which left our family displaced from our home for three times longer than we were originally told. The quality of the work performed was equally unacceptable. Much of the work was done poorly, and in several instances, it was completely incorrect. We repeatedly raised these concerns with the project manager, who failed to address them adequately. As a result, areas of our home were damaged--damage that could have and should have been avoided had the work been done with care, competence, respect and proper oversight. What is most disturbing, however, is the growing belief my wife and I share that this mistreatment and negligence were not just about incompetence, but deliberate. As a mixed-race gay couple, we could not help but notice the dismissive tone, condescension, and blatant lack of respect we received throughout the process. We cannot ignore the pattern of disregard and the persistent failure to correct mistakes that, in our view, went beyond negligence and bordered on discriminatory behavior. We expected a professional experience. What we received instead was disrespect, broken promises, poor workmanship, damage to our home, and a lingering sense that we were never treated as equal or worthy clients. No family should have to experience this--especially in their own home.

The pipes in our house froze and burst in the basement. The company was immediately responsive to…read moreour needs and provided advice as to how to protect our home. The individuals who assisted us with our matter were extremely professional and knowledgeable. Overall everyone involved was both efficient and effective. I cannot thank them enough and would highly recommend to everyone out there who may go through the same type of event.

Let's just start with WOW! This company is amazing!…read more We called Flood and Fire Solutions as soon as we noticed our basement was flooded. The company had their technicians out within an hour of our call. The technicians were very informative, friendly, focused and so helpful! We were fully informed of any steps they were going to take through out the whole process. They made sure to explain everything very throughly and were prompt to answer any questions we had. Their pricing is very fair compared to the last company I used who charged me triple the price to do the same exact job when our basement flooded years ago. I would and will recommend this company to any homeowner in crisis. They know how to handle business and truly care about your home! I wish there was a 10 star option because they deserve it!

This company failed to return calls to me after doing a partial demo on our water damaged bathroom…read more They also managed to bill our insurance company $3000 without our approval and collect funds without our knowledge at a ridiculous price for a incomplete job. They are a franchise and this one can not be trusted. We had to hire a different contractor to not only repair water damage but plumbing damaged caused by Servpro of livonia on Farmington road. Reported to BBB and looking forward to a small claim court hearing.

Servpro came out over the holidays and got my situation handled. Fast and reliable service.read more

Incredible Service!! Our entire basement flooded. William Little, our Project Manager, was…read moreavailable and worked to get our project completed as quick as possible with fantastic contractors. Delaney coordinated the packout, removal and return of our belongings, and was incredibly organized, even locating items we needed that were in storage and made them available to me for pick up within a few hours. Both William and Delaney were always available for any questions, and immediately responded to every phone call and request. We could not have asked for a more caring and responsive team for this project and have only rave reviews for their assistance during this difficult time.

We were blatantly lied to about our share of the cost. Project manager was worthless and avoided…read morequestions. Would NOT recommend

Recommended. Just wonderful! They treat folks RIGHT!…read more Had a very bad experience with another clean-up and restoration company based in Dearborn (which was Servpro-Dearborn who I do NOT recommend - see my Yelp review about them). However, weDry Restoration were much more attentive, better priced, did a much better job, and were friendlier. They were very understanding to the needs elderly parents's flooded basement the area recently had. My parents are in their 80's, and, could not have been more happier with weDry Restorations, and neither could I.

I had a great experience with weDry Restoration. I had first contacted a different company due to a…read moremold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn't go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.

Excellent Company! Sent them to my daughter's condo to redo her bathroom and dining room after a…read moreflood. Quick, easy, and thorough as well as a fair price.

If you have AAA insurance, they tell you to use an approved vendor, and you find yourself backed…read moreinto a corner with Construct Team....run away as fast as you can. Cipriano's are in the wrong business if they are unhappy with their pay rate of AAA. They complain that they don't get enough money to do a job and the repairs to your home suffer. Construct Team is only worried about their bottom line. Your home and repair will only suffer for an insurance claim. They cut corners to profit more. The paint work they do is college apartment level aestectics. I was sold a scope of work with a semi competent project manager. He then pawned the whole job off on a younger subordinate to deal with my mess. Nothing but regret and corrective work that I had to do myself.

I had work done by Kapi Restoration a few years ago. I wanted to reiterate how happy I was with the…read morework and that I am still satisfied with their product. Quality work and truly professional staff. I would definitely recommend Kapi to my friends and family, if they were in need of any type of restoration in their home.

Kapi Restoration handled the rebuild of our home after a fire. We had a complete gut of the…read morekitchen/laundry/living room, 2 bathrooms, as well as some structural/roofing. We chose to work with a local company, even though they were not on our insurance's preferred vendor list. We knew that while the project may take longer than if we worked with a large corporate company, we felt would get more individualized attention, they would be working for us instead of for the insurance company, and the quality of work would be better. All this proved to be the case. The communication with the Kapi team was fantastic - keeping us updated every step of the way. Adam advocated for us with our insurance company, worked with us on changes and upgrades we wanted to work into the rebuild, and offered honest advice in decision-making. His team of skilled workers delivered high quality results and were friendly and helpful. The office staff were kind and accommodating and helped make all the paperwork and logistics flow so smoothly, even handling things with our mortgage company - this was such a gift in a stressful season. Our rebuild took about 1 year, but it was worth the wait because our home is now better than it was before the fire. I would highly recommend working with Kapi in the event you have fire or flood damage to your home.

A truck and trailer was at my complex. The trailer was left in a visitor spot while they worked…read moreearly this morning. The truck then decided it was a good idea to block the main drive way of the parking lot for all residents for a good 10+ minutes and force everyone around them. Do better.

This company sucks. We had sh*t water back up In our…read morebasement and were d*cked around on timing for someone to come out - then were told oh we're just coming out to assess but can't get you on the schedule for another week. Zero transparency on the process nor accountability. Felt like we were just added to a "list" then forgotten about. Then I couldn't even get anyone related to the company on the phone to make a formal complaint so just got petty and had them come out and "assess" so we could waste their time the same way they wasted ours. You need compassionate and reliable people when ur in a crappy situation and these ain't them.