This company is a lifesaver! Our basement flooded and they got the water out, removed a portion of…read morethe walls that were too saturated with water, treated so mold didn't grow, and then rebuilt our finished basement. They even cleaned everything that was in the basement so mold didn't come back and re-installed the fishing pole racks! this company!

eview Rating:…read more "Avoid! They hold you hostage with fine print." I used this company for basement flood cleanup in January 2026. They were fast at first, but once the cleanup ended, the "reconstruction" phase became a nightmare. The Trap: They demanded a 70% deposit before they would even give me a quote, a timeline, or a walkthrough. The Fees: When I refused to pay for an invisible plan, they charged me massive cancellation feejust to walk away. The contract signed during the mitigation process gives them the ability to conduct your reconstruction on their timeline. The Threats: They claimed they could sue me for "lost profits" because I wouldn't agree to their unreasonable terms. They are great at the emergency part, but they use predatory contracts to lock you into expensive repairs. Get everything in writing before you sign a single page with this company.

This review is long overdue! I lost the business card years ago, but found it today in order to…read moremake this review. A couple of years ago I was in a real situation. A storm the prior evening had caused an electrical outage and as a result our sump pump stopped working. My husband went into the office an hour away with limited cell signal; I was at home with a newborn baby and trying to make breakfast and begin homeschool lessons for my three school aged children. When I woke up, the basement floor had an inch of water; my oldest son was vomitting with a stomach issue, and I had my precious newborn snug with me in an attached baby wrap. So many things to handle at once. School was cancelled - and I called Puroclean from a general search. The lady who answered the phone was kind, caring, and resourceful. She checked their resources, but their workers were answering other similar calls and not close. She put me on hold and told me someone would be coming out. It was Steve Marceau, the Owner, who came to my house and assessed the situation and provided the service my family needed that day. Steve was kind. Steve was caring. Steve was honest and professional. Steve had great customer service and treated me like a neighbor, a friend, a family member. I told him I'd write a review, but lost the card. I couldn't recall the name and tried to remember, but unsuccessful... until today when I found the card I'd tucked away in order to make a proper review. I'd recommend Puroclean because the way a customer should be treated came directly from the top in the service our family received from Steve Marceau. Thanks Steve!

Our basement flooded while we were on vacation and we came back to standing water in our basement…read more We called Steve M. and he had a crew at our house within an hour. He was so kind throughout the while process and his team made my family feel at ease with the entire process. We ended up with no mold because they dried us out so quickly. Thank you Steve.

Great job and service definitely will recommend this company. Finished in one day…read more Ali

I recently had the pleasure of utilizing the roofing and other home improvement services provided…read moreby Quality Over Quantity Everytime, and I must say, the experience exceeded all expectations. From the initial consultation to the final nail driven, every aspect of the project was executed with professionalism, expertise, and a genuine commitment to customer satisfaction. First and foremost, the communication throughout the process was exemplary. From the moment we reached out for a quote, Jacob promptly responded and scheduled a convenient time for an on-site assessment. During this consultation, Jacob took the time to thoroughly inspect our roof, discuss our needs and concerns, and provide transparent recommendations tailored to our preferences. Steven and Jacob's knowledge and expertise were immediately apparent, putting our minds at ease knowing our home was in capable hands. Once the project commenced, the efficiency and precision with which the team worked were truly impressive. They arrived promptly, equipped with all the necessary materials and tools, and wasted no time getting to work. Their attention to detail was evident in every step of the process, from the meticulous removal of the old roofing materials to the precise installation of the new decking and shingles along with the extra work put into fixing the collapsed supports on a section of the roof. I was particularly impressed by their commitment to maintaining a clean and organized work area, ensuring minimal disruption to our household. Moreover, the quality of the workmanship speaks for itself. The finished product not only enhances the aesthetic appeal of our home but also provides the peace of mind knowing that our roof is now built to withstand the elements for years to come. QoQ utilized top-of-the-line materials and employed industry-best practices, resulting in a roof that not only looks great but also offers unparalleled durability and longevity. Perhaps most importantly, throughout the entire project, Steven and his crew demonstrated a genuine dedication to customer satisfaction. They went above and beyond to address any questions or concerns we had, providing clear explanations and guidance every step of the way. Their commitment to ensuring our complete satisfaction was truly commendable and greatly appreciated. In conclusion, I cannot recommend Steven, Jacob and QoQ highly enough for anyone in need of roofing services. Their professionalism, expertise, and commitment to quality are truly second to none. If you're looking for a roofing company that will exceed your expectations and deliver exceptional results, look no further than Quality Over Quantity Everytime. They have earned our trust and admiration, and we will certainly be reaching out to them for any future roofing needs.

They were able to come out on a Saturday morning with just a few hours notice. Two professional…read moretechnicians showed up, removed the standing water, dried the carpets and dehumidified the basement. Three days later they removed everything and all is well. I'm so glad that I called them quickly because the basement does not stink and everything is fine.

From the owner: SERVPRO of Northeast Macomb Township is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

Couldn't have asked for a better contractor in the time crisis. Basement flooded, called miracle…read moreconstruction and they showed up the very next day and handled the project from start to finish in a timely manner. Highly recommend Miracle construction for all household construction projects!

Fabian was highly recommended and came to give an estimate to remove some tile and subfloor to get…read moreat some pipes that the plumber needed to access. After looking and doing some of his own diagnosing, he found an alternative that didn't involve any floor removal, basically putting himself out of a job. I will be calling him back when the spring comes and it's time for a bathroom remodel.

Second floor bathroom caused damage to our main floor area late June 2025. I reached out to my…read moreinsurance company and they had Drymedic reach out. The mitigation team did a great job removing damaged floors and walls and started the drying out process. About 2 weeks later after requesting things to get moving a estimate was performed and a few days after that the reconstruction program manager came by for about a hour answered some of our questions and said he would have the flooring and painting team reach out to me in the day or so. I sent information on some items that were on sale we would like have ordered to be installed in our master bath and to get them purchased. Those items were drop shipped a few weeks later. After numerous text and calls over a 3 week period no one else reached out to me. I shared my disappointment and reached out for the Director of construction to reach out to me with no return calls or emails. I even reached to others with the company to relay the message with no response after doing that. So I terminated Drymedic and had another contractor get started. Of course once I terminated their service, I was reached out to by Drymedic. I asked for the invoice for the vanity and faucets I had preordered so I could provide that to my insurance company for payment. Nothing was provided and I was told I would be billed. During reconstruction I also used the Drymedic pack out team for all of my contents. All of our belongings were packed and stored at their warehouse during the remodel of our home. At this point I was still willing to use their other services. Construction was completed about a month later by new contractors and all of my furnishings were brought back and unpacked by the Drymedic moving team. Insurance paid all of the fees for the Mitigation, Pack out, Storage return of my items. Contruction fees for the new contractors I had to hire. Forward to almost 4 months later I was just issued a final bill from DRYmedic for the vanity and faucets along with a bill based on 10% of written estimate charge of the whole construction job they previously quoted. I was told if I did not pay the bill it would be turned over to collections.

I had a pipe come apart, and the water leaked into the ceiling in the lower level. My insurance…read morecompany sent a remediation company to remove wet & damaged drywall and flooring. Drymedic contacted me because my agent gave them my phone number. I needed them for the rebuild. They sent a man out and he seemed real helpful. He took all the information and pictures and said they would contact me once everything was reviewed. I waited a week and then tried to find out what was going on. I sent emails, text, and voice mail messages. I received no call back, email or text. So, I waited till the next Monday and ended up calling another company. I can't tell you what kind of work they do. All they had to do is send me a text, saying they couldn't do the work. It's unacceptable to leave someone hanging.

5 months for a 800 square foot home and completely gutted still. Delay delay delay. Looks like…read moreanother 6 months before even then thinking of completing my home and no care at all about it.

your guys are the real deal...they are pros and are curtious and fast...thank you for taking care…read moreof this senior...Dhia & Ginny

Great service - fair price. Good communication from start to finish. Already recommended them to a…read morefriend!

Great work and responded very quickly with incredibly professional and clean services!read more

You need not look any further than Action Extraction for all of your Carpet and Furniture Cleaning,…read moreWater Extraction and insurance work & for Water and mold mitigation. Trust me I've had them for all of theabove over the past 15+ years and his work has always been over the top- better than ever expected. I've had them to help me with a large home smoke fire, and Three basement floods ! Excellent expert work ! Today I panicked because my new sprinkler system plumbing on the exterior of my house had been leaking badly for a couple of weeks when I was in Vacation and I feared the worst!...when I went downstairs to check the area -sure enough it was wet and suspicious of mold. I put the call into Chuck and Action Extraction ,& within an hour, Chuck was at my house, concerned for our well-being and health. He checked the air and checked the wetness of the walls-thoroughly with all of his meters, ands was sincere, honest and nice enough to tell me it was something I could treat myself! Any other business would've tacked on some charges - YOU KNOW THAT!-but the owner-Chuck treats you like Family -every single client and treats their home as if it was his, with the same great care. As you can tell, I can't say enough about this business -Chuck and Dan and the other guys -they're ALL ultra professional, efficient, thorough, they are really on their game- all certified -above and beyond certified! There's absolutely no way you'll be disappointed with Action Extraction -you'll be relieved, happy and singing their praises just like me!‼ 5+++ STARS!

This is the 3rd time we've used them and Chuck and his team are incredible. Would never call…read moreanyone else!

These guys are great. Fast response times, great communication and good prices, without trying to…read moresell you on stuff you don't need. Couldn't be happier and would definitely recommend.

From the owner: RestoPros of Oakland and Macomb is locally owned and operated, backed by the support of a Corporate…read moreteam. Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to HELP. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.