This review is long overdue! I lost the business card years ago, but found it today in order to…read moremake this review. A couple of years ago I was in a real situation. A storm the prior evening had caused an electrical outage and as a result our sump pump stopped working. My husband went into the office an hour away with limited cell signal; I was at home with a newborn baby and trying to make breakfast and begin homeschool lessons for my three school aged children. When I woke up, the basement floor had an inch of water; my oldest son was vomitting with a stomach issue, and I had my precious newborn snug with me in an attached baby wrap. So many things to handle at once. School was cancelled - and I called Puroclean from a general search. The lady who answered the phone was kind, caring, and resourceful. She checked their resources, but their workers were answering other similar calls and not close. She put me on hold and told me someone would be coming out. It was Steve Marceau, the Owner, who came to my house and assessed the situation and provided the service my family needed that day. Steve was kind. Steve was caring. Steve was honest and professional. Steve had great customer service and treated me like a neighbor, a friend, a family member. I told him I'd write a review, but lost the card. I couldn't recall the name and tried to remember, but unsuccessful... until today when I found the card I'd tucked away in order to make a proper review. I'd recommend Puroclean because the way a customer should be treated came directly from the top in the service our family received from Steve Marceau. Thanks Steve!

Negative 100 Put a big scratch on a restored Gas pump…read moreNever fixed it the value went down $1,000.00 Don't use To expensive

The pipes in our house froze and burst in the basement. The company was immediately responsive to…read moreour needs and provided advice as to how to protect our home. The individuals who assisted us with our matter were extremely professional and knowledgeable. Overall everyone involved was both efficient and effective. I cannot thank them enough and would highly recommend to everyone out there who may go through the same type of event.

Let's just start with WOW! This company is amazing!…read more We called Flood and Fire Solutions as soon as we noticed our basement was flooded. The company had their technicians out within an hour of our call. The technicians were very informative, friendly, focused and so helpful! We were fully informed of any steps they were going to take through out the whole process. They made sure to explain everything very throughly and were prompt to answer any questions we had. Their pricing is very fair compared to the last company I used who charged me triple the price to do the same exact job when our basement flooded years ago. I would and will recommend this company to any homeowner in crisis. They know how to handle business and truly care about your home! I wish there was a 10 star option because they deserve it!

Incredible Service!! Our entire basement flooded. William Little, our Project Manager, was…read moreavailable and worked to get our project completed as quick as possible with fantastic contractors. Delaney coordinated the packout, removal and return of our belongings, and was incredibly organized, even locating items we needed that were in storage and made them available to me for pick up within a few hours. Both William and Delaney were always available for any questions, and immediately responded to every phone call and request. We could not have asked for a more caring and responsive team for this project and have only rave reviews for their assistance during this difficult time.

We were blatantly lied to about our share of the cost. Project manager was worthless and avoided…read morequestions. Would NOT recommend

Had an unfortunate fire . Select restoration did an awesome…read morejob. From the reconstruction to handling the financial part with the insurance company and my mortgage holder. Being my first time and not understanding the process, they made it a seamless situation. I want to thank the staff, especially Deni. Anytime I had an issue he immediately took care of it. Amanda, thank you for being so understanding with my many calls with questions. Brian, thank you for the beautiful ivory keys sound and even helped with my barbecue issue. I would highly recommend this company for any reconstruction. All the workers were highly professional and did a wonderful job. Paula and Pepper Be safe

I came home from vacation, to find my house flooded due to a broken ice maker line...Called Select…read moreand with in hours they were there removing carpet, padding, placing several fans and dehumidifiers around the house. Next morning they were out to scan the damage. I stayed with them through out the entire renovation. From the 1st moment I called to completion the entire team, were professional, trust worthy, attentive and informative. Hopefully I will never need them again, but if I did they would be the first call.

Matt and Tony were extremely responsive and informative for a much needed quick resolution for a…read moresmall fire/smoke repair problem we had at our home. They responded within 30 minutes when we reached out, walked us through their process, offered options and quickly scheduled the service. Their service was fast and effective, and they answered all questions we had. The result has been exactly as we hoped and price was more than fair. We would highly recommend them to anyone needing this service.

In April my basement was flooded with water and sewage after heavy rains. Tony V. of Best Option…read moreRestoration arrived and pumped out the water in the basement and his crew removed water damaged items from the basement. Next the basement was cleaned with disinfectant. Tony was very professional,knowledable and worked with me to solve problems. He checked back several times to see if the fans was drying up the moisture. Your company is fortunate to have an employee like Tony! I am happy to recommend Best Option Restoration--I give a rating of "5 Stars". Gwendolyn, Oak Park,MI

Recommended. Just wonderful! They treat folks RIGHT!…read more Had a very bad experience with another clean-up and restoration company based in Dearborn (which was Servpro-Dearborn who I do NOT recommend - see my Yelp review about them). However, weDry Restoration were much more attentive, better priced, did a much better job, and were friendlier. They were very understanding to the needs elderly parents's flooded basement the area recently had. My parents are in their 80's, and, could not have been more happier with weDry Restorations, and neither could I.

I had a great experience with weDry Restoration. I had first contacted a different company due to a…read moremold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn't go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.

Excellent Company! Sent them to my daughter's condo to redo her bathroom and dining room after a…read moreflood. Quick, easy, and thorough as well as a fair price.

If you have AAA insurance, they tell you to use an approved vendor, and you find yourself backed…read moreinto a corner with Construct Team....run away as fast as you can. Cipriano's are in the wrong business if they are unhappy with their pay rate of AAA. They complain that they don't get enough money to do a job and the repairs to your home suffer. Construct Team is only worried about their bottom line. Your home and repair will only suffer for an insurance claim. They cut corners to profit more. The paint work they do is college apartment level aestectics. I was sold a scope of work with a semi competent project manager. He then pawned the whole job off on a younger subordinate to deal with my mess. Nothing but regret and corrective work that I had to do myself.

I cannot say enough positive things about our experience with this company. We had significant…read moreflooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their stuff. They kept us informed every step of the cleanup process so we knew what to expect as the remediation progressed. Highly recommend.