My mom wanted to buy a new watch. I took her to the place,replaced her battery for less the cost of…read morea new watch

I have a Samsung phone that needed repair through my providers insurance. They said the repair…read morewould take 30-40 minutes but I was out in maybe 25 minutes tops. Friendly knowledge staff (Thanks Tim!), I highly recommend Batteries +.

I've got to say, this is the first time I'm leaving a Google Review and its because of the…read moreexceptional service I got when I went to this O'Reilly Auto store. I had a problem at my local AutoZone and made the decision to leave. I went down the street to O'Reilly and was greeted immediately when I got in their store and they seemed to actually care about what was going on with my car. I will be a repeat customer from now on, I'm done with other auto part stores.

Saved about $33 over the price quoted by the Subaru dealer and had 3 wipers replaced in a total of…read moreten minutes time ! Competence, honesty and even courteous!!!

This store is great - took minutes to snap my fob back together after I messed it up trying to…read morereplace battery. I was told I would have to have dealership replace it ($$) when it was a simple fix at an extremely reasonable cost! Don't hesitate to take your business here.

Josh and Co. Help me to diagnose not just one defective phone I got online, but also diagnose the…read morereplacement that an eBay company (from 641 OLD WILLETS PATH HAUPPAUGE, NY) tried to scam me with. Batteries Plus is helpful and has integrity. This is rare!

Worst experience i have had with a company by far. Super unprofessional and not helpful by any…read moremeans. It shows that this company does not care who they employ. Incredibly disappointing and unpleasant.

Had my iPad serviced at this location and 2 days after it being serviced. I simply picked it up and…read moremy thumb cracked the newly fixed screen. Fast forward to today; I went into the same location and started off by speaking with a very nice lady, but our conversation was soon interrupted by John Rhine, the store manager and quickly starts to escalate the situation. Without even looking at the device he said it's not their fault and would not be doing anything for me for the newly damaged screen that was caused by very little pressure from my thumb when picking it up. Now I'm sure this may happen a lot where people come back in after there screen is fixed and may have dropped it and claimed it was from a faulty install. John Rhine was quickly dismissive of anything I had to say and was raising his voice as soon as he came rushing out from the back. John Rhine starts yelling at me claiming I threw my iPad onto the counter and said he had it on camera. I never ever threw my iPad and would love to see the CCTV footage of me doing this. He would not speak to me any further about the matter and demanded I leave the store. Not once did John Rhine try to speak to me in a de-escalating matter and was completely rude for the very start. After spending over $200 on this repair I would not expect it to break from a little bit of thumb pressure. Buyer beware, after they have gotten your money, they seem to have little to no respect for someone questioning the work done and in fact I felt very disrespected and am unsure how a person like this could hold a manager position when they clearly do not know how to deal with customers or de-escalate a situation. I have reached out to the corporate head quarters and had a good conversation with Lisa who said someone from higher up will contact me in the next coming days.

They are Very knowledgeable & Helpful!! I was in & out…read morewithin 2 mins!! They have all kinds of batteries!! Very Close, & reasonably priced, too!!

For a while now, my wife and I have decided to help local businesses instead of shopping at the…read moregiants like Amazon and, target, and Walmart. I don't mind spending a couple of dollars extra at local shops. But I don't like being taken advantage of either. I needed batteries for my home motion detectors. I looked up the price on Amazon. A 6 pack of energizer batteries were $13.00 delivered. But I went to batteries plus in Salem as a goodwill gesture expecting to pay, maybe 15 or 16 dollars. Instead the 2 packs for $20.99.HOLY CRAP. Since I was already at the store, I bought them, but when I got home, I showed my wife why we should, sometimes, buy from amazon. I will not be going to batteries plus again.

First of all the business owner lacks adequate customer service skills. He is rude, condescending,…read moreand uptight most of the time. The mechanic "Greg" consistently over charges customers 2-3 times more than most other local mechanic rates. Greg consistently takes much longer to complete a routine mechanical job and states "well you want the job done right" to justify taking longer and charging much more than his original quote.

the people here are assholes. They intentionally park their large work truck in the breakdown lane…read moreof grafton st. hindering drop off and pick up of Roosevelt school making it dangerous for oncoming traffic and for walking children. Police and school have asked them multiple times to stop, today they put a cone to take up even more space on the main road. I get it's not ideal but messing with kids coming to and from school when they have no control over it is just low and scummy.

Every time I go in there I have to wait to get service. This last tine,and yes it will be the last…read moretime, nobody else in the store. The woman was doing inventory and ignored me. After 20 minutes finally ordered a part. Next day same thing wait wait until she feels like waiting on you. The box the part came in looked like it dropped off the truck and run over! Parts were missing. Go to Advance Auto and got everything I needed....

O'rileys 1569 N Main StPalmer, MA 01069 United States My…read morego to place for anything automotive I would highly recommend to an experienced Mechanic or a Beginner. The Employees are quick to answer any questions about part installation always keeping the conversation informative showing you the correct parts for the correct installation. I would say they keep the atmosphere professional and help you get the job done right the first time!