We went to Carpet to go in Bellevue Saturday, 6/25/2022. We went there namely because it is part of…read morethe Costco program for flooring. It was an odd experience, to say the least. Upon entering the store, we heard a voice welcoming us but the only person we could see was helping someone else. The other person being helped and I were the only customers in the store. After walking across their showroom (probably about 60 feet) we realized a woman sitting at a computer was speaking to us. She did not offer to help us, but, instead suggested, that we "find something we like and throw it on their floor." We were perplexed. I believe her name was Betsy. She would not get up out of her seat to help us until we went over and asked her to please show us items connected to what we were looking for (luxury vinyl plank) and even then she seemed hesitant to get up. She came over and asked us if we had put the samples on the floor and we told her, "No, these were here when we arrived." We asked about prices, and she insisted we find something we liked and she'd let us know the price. It took entirely too much work to get any information from her. We had to ask her to show us what you have for LVP and ask specific questions (Ie: what brands are at the low end, what are at the high end, tell us about the bevels, etc). Finally, she began to share more information but it was clear we weren't a priority. Being new to looking at flooring, it was quite shocking and we left shortly thereafter. I am embarrassed for Costco.

We had a problem with wavy carpet after 9 years and they came back and fixed it for free just a…read moresmall charge for furniture moving. Now it's like New!! Very professional and responsive! We definitely will buy carpet here again!

Very happy with the work they did for us. Workers were professional, took pride in their work.read more

Nikolay, David, and their crew did a wonderful job in replacing our entire upstairs floor. They're…read morevery knowledgeable about all the flooring products, the pros and cons of each, etc. they were very patient with us as we needed time to pick out exactly what we wanted, and even brought samples to our home from Fife to Seattle if we needed more. they and their team were efficient, reliable, and pleasant. they did a beautiful job and we would definitely recommend them to anyone.

From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

This is my 4th or 5th project with Bellas Flooring and I am always so happy when things are done so…read moreI can run to give them another glowing review. Before I found them, I had used several other local and well known companies, but there was always minor problems down the line with materials or the work not holding up. Not only have I never had a problem with any of Bella's work, but Jeff makes the whole process, super easy to schedule and set up, and their installers are always completely on point. They find things that even I had just gotten accustomed to seeing; fixing the most nitpicky or odd bits to make the project quite literally perfect. After two remodeled bathrooms, a kitchen and living room floor installation, and now two bedrooms - I can tell you this is by far the best company in seattle to work with.

Exceptional quality and attention to detail. Jeff was our project lead and led us to wise choices…read moreusing his experience to fit our home with exceptional material and installation. So much so, we hired him to continue with another floor project (tile) just as our wood floors finished.

Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

Amazing team indeed! Bobbi and her team did an incredible job with the flooring in our new home…read more They were professional, reliable, and the quality of their work was wonderful. On top of that, while we were in the middle of moving, Bobbi went above and beyond by helping coordinate with the painters who were also working in our new home. Her help made the whole process so much easier and less stressful! Thank you so much, Bobbi and everyone at Dallas Watson Flooring! We truly appreciate everything you did for us and would highly recommend your team!

Dallas did flooring for me awhile back and I never got around to leaving him a review. His whole…read moreprocess was very professional, price was really fair and the quality of the work was incredible. I really appreciate the bamboo floors and tiling they did for us.

My husband is a general contractor who specializes in high end homes and remodels. He never, ever…read moregives praise to anyone. For the first time, as long as I've known him (30 years) he mentioned GSF and the job they did on our clients shower walls and floor. He actually used the word "perfection". He said "It is a relief to know that when Greater Seattle Floors comes in to our job site to complete a tile or flooring job that I don't have to worry about them or babysit. I know that the job will come out perfect. You don't know what a relief that is to know that the work will be perfect". Highly recommended.

I dis-recommend using Greater Seattle Floors…read more Our general contractor brought them Greater Seattle Floors as a subcontractor. GSF installed wood flooring in four rooms and wall-to-wall carpeting in one room as part of a larger project. GSF wouldn't replace a wall-to-wall carpet that began unraveling two months after they installed it. It was in a lightly-used room that was only vacuumed once. There were foot-long long strands of carpet yarn that were just sitting on top of the bald backing material. GSF said to snip the yarn and not to vacuum. We complained and they sent someone to repair it. The repair person scrunched up the yarn strands and glued them to the backing. The texture of the repaired spot didn't match the rest of the carpet at all. Weeks later the yarn started unraveling in two more places. We asked GSF to replace the carpet. They refused and told us "pulls and snags are to be expected." The first wall-to-wall carpet they installed looked noticeably different on one side of where they seamed it compared to the other side. They did replace this at their expense when we complained, but it delayed the completion of the project by weeks. Two out of the four items we ordered were no longer made, although GSF still displayed them and sold them, or at least thought they could sell them. I called their showroom to find out when it was open. I went there during business hours and the showroom door was locked. I caught a worker coming out the door who said you have to make an appointment. Why not say that over the phone? They did do a very nice job installing the wood floors.

Pro Floorz has done several projects for us and has always met or exceeded our expectations…read more Quality work for a fair price.

Professionalism ! ! Perfection ! ! These are headlines for this company. The installers were…read morehard working and took time to do it right. Star Rating of 5++