Antwan was wonderful! Professional, knowledgeable, helpful with great customer service!!read more

Exceptional Service at 84 Lumber!…read more Last week I called 84 Lumber at least a dozen times, trying to source lumber for a home project. While it's cumbersome to have to call to inquire about inventory, pricing, and availability (where all other stores: Lowe's, Home Depot, ACE Hardware, even Alachua Farm & Lumber have easy to use websites where inventory can be searched & orders placed online for speedy curbside pickup), I understand & respect that local stores have no control over corporate policies-- the team at 84 Lumber in Gainesville really go above & beyond to make things easy & speedy. After my second or third call, both Sarah & Isaac in customer service were greeting me by name each time I called and promptly & kindly let me know the availability and pricing of the lumber sizes I was seeking. They were incredibly helpful, providing knowledgeable and friendly assistance that made my shopping experience smooth & speedy. I ended up speaking with Jeff, the General Manager, about a possible delivery, and he too went above and beyond to ensure that all of my needs were met with professionalism. While they do not accept payment online or by phone (making it a bit difficult to place an order for delivery), Sarah provided outstanding customer service when I came to the store to pay, even staying after hours to assure me that the delivery would be properly scheduled. It's rare to encounter such a dedicated team that genuinely cares about their customers. I highly recommend 84 Lumber for anyone in need of building supplies and great customer service. Big gratitude to Jeff, Sarah, and Isaac for making my experience exceptional! :)

Now called Gaston Mulch and Soil. Not so much 'lumber'. Same address and phone number but don't…read moreexpect any full 2x4s or sheets of plywood.

Very helpful customer service team. Helped loading wood and directions on the lot. They have way…read moremore wood than I expected. The wood was quality,also at a fair price.

I got a project and I need sandpaper, wood filler and primer!! Where else would I go?!…read morePeople are milling about: a you g couple is trying out the screw guns, another couple is looking at paint examples, a single man is looking for the right nails, and a lady with colorful hat is getting a key made. I find my items, because of the easy-to-read lists at the head of each aisle! There are only 150,000 items in this store, thank God it's organized! I was in and out in about ten minutes...not bad at all!!

Kids Workshop Saturdays at Lowe's. This was a FREE event. I liked the idea of getting the kiddo…read moreout the house to a little Mommy and Me time. Inside of Lowe's is clean. I approached the first associate I saw and mentioned the workshop. They were not aware of the event. After a couple of radio calls we were directed to the garden center. We were handed a bag and told to sit down and jump right in. It is not instructor led. The project was building a lawnmower. The contraption was to be made with precut wood, coordinating nails and a hammer. The image leading project was not easy to understand because there was no way to guarantee the pieces aligned. I asked one of the associates for help and was told they did not know how to do the project and it was one of their harder projects. The average age of the attendees was maybe 6. After only one parent finishing the project within the hour I was there. I left like others with an unimpressive unattractive unfinished lawnmower. A thought came to me to just finish it at home. I asked for wood glue, and a Red Vest bc my daughter to place her badge on it, and if I could purchase the hammer. This an added to an additional 40 mins to an hour of just frustration. I would not recommend anyone to go to this workshop unless you want to participate yourself.

Great selection of doors and windows at great prices! Great staff that you can actually find and…read morehelp. Definitely will go back.

An interesting inquiry, my second. I went in this a.m. and engaged with a lady who checked my…read moreorder and responded that 1/2 had arrived. The other door was not yet in stock. A man took over our conversation and inquired if the item was on order. I responded the order was paid. He told me the order may be paid but not on order. "You understand?". I replied, "No, I really don't understand". The gentleman he was helping found this exchange funny. I did, as well. The young woman attempted to complete helping me with an approximate arrival because I told them I needed to arrange a pick-up. The only thing the lady needed was the computer, not some male interference.