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    Interactive Home

    3.9 (7 reviews)
    Closed 9:00 am - 7:00 pm

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    Services - Interactive Home

    Home theater calibration

    Component automation

    Home system automation

    Interactive Home Photos

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    5 years ago

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    15 years ago

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    17 years ago

    What do you get when a company gives you bad service, the wrong items, refuses to provide the code disk and won't honor their warranty?

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    11 years ago

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    Pete P.

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    11 years ago

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    15 years ago

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    City Smart Systems

    City Smart Systems

    (15 reviews)

    Midtown West, Hell's Kitchen

    I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

    Amazing service from start to finish. I contacted Endrit and he reached right out. I had some…read moresecurity concerns around my house and needed him to install two security cameras. He showed up the next day, did a walk through with me and gave me a reasonable quote. He came the next day with his team at 9am and did a very clean and neat installation. They walked me through how the cameras work, how I can view them on my Phone and even when I had some follow up questions he was there. He also added in a free camera at no charge by my front door. Very good Business, very reasonable rates and high quality work. Endrit is a very hard working guy and I trusted him highly. Highly recommend. Very very responsive. Great communication. 5 star service.

    True V Security Systems

    True V Security Systems

    (70 reviews)

    Forest Hills

    I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

    I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

    TV On My Wall - Samsung 65 Inches Qled  with A Sonos Beam 2nd Generation Soundbar

    TV On My Wall

    (89 reviews)

    Lower East Side

    I hired TV On My Wall to install a 60 inch TV on top of my other TV so I could watch football…read moredouble stacked. They sent an employee named Andre who was very knowledge before and during the installation process. He recommended a different bracket than the one I had purchase.. and the old bracket I returned was later recalled a few months later. He communicated when he was coming and arrived during that window. He installed my TV quickly and it looks great. He also went over operation instructions for the new TV since I also added a sound bar. I would have never figured it out on my own. Andre was very professional. I love my TVs and I love the service I received on TV on My Wall. I will definitely be using them again if I need TV installations. Thank you for a great experience.

    Sherman was fantastic. At every step of the way Sherman was professional, responsive, and willing…read moreto go the extra mile to make sure I had everything I needed. I needed help (i) mounting 2 TV's, (ii) routing wires from tv's into closets, (iii) connecting built in speakers which were here when I moved in, to my TVs, (iv) setting up a receiver for the speakers, (v) setting up Apple Play for my built in speakers In terms of price, Sherman quoted me on the project (vs hourly like some others do) which was definitely more economical and great to know exactly what you're in for. The existing wire system in my apartment was old so it took a long time for Sherman to work around and with the existing wire system but did so without complaint. He also came back 3 additional times after the initial installation just to adjust some minor issues (which wasn't his fault) and addressed all of them in a timely manner. He made sure that the job was completed - comprehensively. He won't let an issue go unresolved and he will make sure you're happy with the outcome. Couldn't be happier with his work and I would recommend him to anyone that's looking for AV work at home.

    NY City Blinds

    NY City Blinds

    (98 reviews)

    Upper East Side, Yorkville

    I wanted a simple motorized shade for our bedroom. measurement went easy, shade was ready quickly,…read moreinstaller was polite. After all the time and stress over the installation of our motorized shade the owner, Guy finally called. He had two purposes for his call. First to attempt to fix the problems we had and second to ask me to take down my poor review. After a week of inaction and stress I wasn't willing to allow them to make and install a new shade. I had spent a week trying to get them to respond to my calls and make the installation good/right. Laor, did return most of my phone calls. "Customer Service" was anything but helpful. Promises, messages went unanswered and in fact the woman I spoke to a number of times began hanging up on me! Guy asked what I wanted, a full refund! To his credit he did offer a full refund. His second purpose was for me to take down my review of his company. My original review was honest, factual and without any emotional comments or name calling. It left the reader to make their own decision about NY City Blinds. I felt it was a fair, though poor review. The evening of Guy's call he did refund our full cost. I had agreed to leave the shade with my doorman for him to have picked up, once replacements were installed. So, my reponse to Guy's request to take down my negative review is this replacement review: The NY City Blinds two employees that worked with me - Laor, who measured my window and the installer (sorry, I forgot your name) were both polite and actually enjoyable to work with. Guy, the owner was polite, professional and did go out of his way to make me a happy customer. This is New York City and it comes with a host of confounding problems. Manhattan alone is larger than almost every other city in the country! It's crowded. People generally are extremely demanding. There are dozens of choices for EVERYTHNG within blocks of your apartment (home). There is an extremely high expectation for quality. Price, surprisingly given the general wealth of New Yorkers, remains a strong selling point. New Yorkers want the very best products and the very lowest price! It's a tough place to make a business work. It's a tough place to live. Everybody that has a business in New York "is the best" so it's hard to evaluate and select a business that will provide a good service and product and charge a reasonable price. NY City Blinds changed my feelings about their people (except Customer Service - Guy take note!). Guy did try hard to make me a happy customer. I will give his a lot of credit for this. The best I can do is give them two stars for the installation. Guy gets 4 stars. He went beyond what I expect. I do expect Customer Service to improve. The negative review is down. I have to be honest in my review.

    We worked with Mauricio who's based at the UES office. He was authentic, professional, and very…read moreeasy to work with. He's also knowledgable about fabrics and trends and invited us to the UES showroom to explore more after his free consultation at our apartment. When the fabric we chose was out of stock, Mauricio offered us a higher value fabric at the same cost. The drapes were done promptly and we received an email to schedule a time. Getting the COI from NY City Blinds was also straightforward. We are super happy with the result - pinch pleated drapes with tie-backs which look really elegant on our bay window. The installers were professional and polite, and the customer service (pre, during, and post) was excellent. We look forward to working with them again when we're ready to change the window treatments in our other rooms.

    Embassy Locksmith & Security

    Embassy Locksmith & Security

    (13 reviews)

    Richmond Hill

    We bought a 2 family brownstone house that is 100+ year old with 3 floors of living. All entrances…read moreof this house needed fresh new locks. The existing locks/door knobs were made of the cheap glass/crystal which can break easily. Due to the high number of locks I needed, I contacted 3 locksmiths for an estimate. Mike of Embassy Locksmith showed up on time and gave me the estimate on the same day. Because of the high number of locks he also waived his service fee. Mike's estimate was in the middle. I chose to go with Mike because of his promptness, demeanor, and professionalism. After the initial deposit, he ordered the locks and was ready to install them by the following week. But I had to change the installation schedule so many times because of a new grand baby arrival and the property was about 2 hours away from our home residence. Mike was very patient with me in spite of my constant schedule changes which I really appreciated. He also made an extra trip with my son and accommodated additional changes. Since the house is very old, many doors required special care during installation. Mike was very creative in making adjustments with extra washers, extra plates, altered strike plates etc, he made all the locks to be functional. This job required about 2 full days. I highly recommend Mike whether it is one lock or many locks. You wont be disappointed.

    As a busy person, I really do appreciate a fast and good quality service. I needed a new cylinder…read moreand many sets of keys ASAP for a safety reasons. Shelly made an appointment for me right away and answered all of my questions. Mike changed the locks real fast and even adjusted the front door for me. I will always support small family businesses, especially the ones that provide a good quality service and Embassy Locksmith is exactly that and more!!! I will for sure be a loyal costumer:)

    Interactive Home - hometheatreinstallation - Updated September 2026

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