Highly recommend. The best car dealer in the area. I live in Westborough and a bunch of my neighbors highly recommended this family operated business. I was so happy to deal with them. Alex and Anastasia work really hard to find a perfect car for reasonable price. They do everything and even more. Incredible customer service. The car was super clean, in very good condition, the price was the lowest on the market, and the staff was very friendly. read more

These people are scam artists . From John to jd to Azamat to Dan . I bought a car in mid July 2025 with 47k miles it's December 2025 now with 4K mile put on it . I have have had engine light after engine light issue for a cylinder misfire . Everytime I brought it in I had to call and call to get an appointment then basically beg for a receipt on what was done to the car which they would never produce . I stopped calling and started texting as I had no proof I was even there . I recently had the same engine light go off and had the car back to fix a seatbelt that the promised me would be fixed in July . They fixed the seatbelt then flipped the engine light off and sent it back stating my car is now out of warranty and they don't have to fix anything as I have driven it 4K miles in 6 months . They are a group of con men who weasel their way out of doing what's right . Do yourselves a favor and run to a different dealer . They have zero common courtesy zero professionalism zero customer service and zero morals . I wish I could give zero stars. They are the epitome of what a used slimy car salesman is . Update now they are claiming I never had an engine issue this whole time and if I want them to look at it it will cost me $100 an hr . They had the car for 10 days right before thanksgiving and shut the light off and never even looked at the engine and then told me the car was all set . Their emails to follow . His reply was that I haven't called them since July ... which is my stupidity for not having everything in writing . And now it's because I threatened all of their employees which I haven't . I told them I was extremely annoyed and angry ... apparently that's threatening to these snowflakes read more

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John was helpful and patient throughout the process. Didn't feel pressured to sign anything and the car I bought is great. They're up front, cut and dry. read more

I most definitely should have done my homework and checked reviews before buying a car from here. Definitely was sold a lemon. Had a couple issues that I brought the car in to be looked at for, it took 3 days before they told me there was nothing wrong. They did offer to do an alignment for me through their business account. Then 9 days later the check engine light goes on for the very reason I sent the car to them. The reviews here are 100% accurate, do not waste your time, money or sanity buying a car from this establishment. My sales person is a wolf in sheep's clothing- these people can't be trusted. read more

Interauto Corp Review I purchased a BMW from Interauto Corp, and it has been nothing short of a nightmare. On the first day of the test drive, the drivetrain light came on, and the car couldn't reverse. We were stranded and had to call the company to retrieve us. They promised to fix it, but that was just the beginning. After they supposedly fixed the drivetrain, the car overheated, leaving us stuck on the side of the road for over an hour. Once again, we brought the car back, and they claimed it was fixed. At that point, we asked them to inspect everything to ensure it was safe for our youngest child, who would be driving the vehicle. The car stayed with them for about 4-5 days, during which time they charged us $100 for what they said was a water hose issue. After getting the car back around August 27, 2024, we mostly kept it parked as our daughter was still working on her license. When we took it out again, the drivetrain light came on yet again. We returned it, and they said it was a minor fix, waiving the $100 fee this time. We also mentioned that the tire pressure kept signaling low, and again asked them to check the car thoroughly to ensure it was safe. However, after multiple visits, the drivetrain light came on again, and they claimed it was just a computer reset. But the problems didn't end there. We later discovered that the rear coil spring was broken. We took the car to BMW of Shrewsbury, only to find out that the front coil spring was also broken and had to be replaced. This cost us over $1,500. To add insult to injury, Interauto had the car inspected, and I am shocked that none of these safety issues were identified. This raises serious concerns. I am a nurse, and I care deeply about safety and going above and beyond to protect others. To know that Interauto sold us an unsafe vehicle, especially after I specifically told them this car was for my youngest child, is beyond alarming. They are the worst dealership I've ever encountered, and after spending almost $11,000 on this vehicle, I've had to continuously bring it in for repairs. This dealership has proven to be dishonest and deceitful, and I strongly urge any potential buyers to be aware--these people are nothing but scammers and thieves. read more

Make sure you read and CHECK the sales tax they put on the paperwork ( it was wrong) And they charge you to get the vehicle inspect thru them...most smart pp won't get and inspection sticker from the same dealership they bought it from....no refund check issued. read more

buy the car less than a week check engine light o, is been 5 days and haven't fix it hope i didn't get a lemon. read more

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First of all this location is old, they are at 35SW cutoff in Worcester, now. They have a policy where you must leave a $200 deposit before you go take the car to a mechanic to look it over, if it comes back without any major issues and you decide not to buy it, they keep the deposit. Sounds like they're trying to make money just by having a mechanic look at it, why isn't my driver's license copy enough? Plus they have an F rating on the better business bureau. read more

sold me a lemon. very sketchy. held onto my car for the legal amount of time they're allowed to a bent my rim while doing so. took it back 3 times for the same issue. my sales person got fired or left days after I bought my car. would not recommend getting a car from this place read more

Careful buying a car here, they flip cars with only the bare minimum done to them. Bought a used SUV with less than 100,000 miles here 2 years ago that I thought would be pretty good and only needed some minor issues sorting out. The car was actually a complete hunk of junk that I could never get fully fixed and had to give up on and scrap recently. Car failed safety inspection when they sold it to me because the suspension was rotten and they only did the bare minimum to get it back on the road; had to get most of the suspension replaced a year later. The car was water damaged throughout and required constant electrical work because all of the wiring was rotten. Basic maintenance wasn't even done to the car before it was sold as I had to get the battery, breaks, air filters, and timing belts all replaced within 6 months of buying the car! And that's only scratching the surface of the problems with the car. If you want to buy something from these guys, buy the full Carfax report and have your own mechanic inspect the car first before signing anything. They don't even have a mechanic, they use the Jiffy Lube or whatever up the street for all of the repair work! read more

Do not buy from this dealership- they have poor customer service and they refused to give me a refund for a deposit on a car that has a lot of mechanical issues. I had a deposit on a car that i intended to purchase but decided (within hours) that the vehicle needed to much work and i was afraid that i would have a lemon on my hands. the dealership refused to refund the deposit....In addition, the customer service after i made the decision was terrible... they did not listen to my concerns at all... read more

bought the car. Six days later the check engine light comes on. I let them know on a Friday morning. They said they had to wait to bring it in on Monday. But wanted me to go get a free auto zone, diagnostic code report and send a picture of it to them. Then They kept it for four days, claiming they only changed the spark plugs during that time! They never give me any paperwork. About a week later an indicator light came on, it took them two days to change a lightbulb that they charged me for. throughout the process, the engine has been running rough and would shake and run very sluggish. I was going to have it looked at by independent mechanic, on Friday, that was referred to me by a friend. But On my 30th day, today (Monday) the check engine light came on again, and the car kept stalling. Had to have it towed to the dealership today. Based on other peoples reviews, I believe they're not actually fixing anything. They're just resetting the warning lights. I would never ever recommend this dealership to anybody! Even when the cars look nice, and you take it for a test drive, unlike other places, they don't go over the features of the car or anything. When they " supposedly" fix if they don't give you any paperwork. I finally got paperwork to find out it took them four days to change spark plugs. Even though the diagnostic codes clearly showed other things needed to be done, they were not. The second time I went in I took them two days to change the lightbulb. And now the third time, who knows? read more

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Great car, good price (not going to bargain these days) and EASY transaction. $200 to hold the car, a few days later (after setting up insurance) show up with the check and Alex gets the registration and plates on the car in short order. Then brings it down the street for a fresh sticker. I don't know why all the positive reviews are demoted to "not recommended", we had an excellent experience. Alex is very easy going and explained everything carefully. read more

I purchased a vehicle from Interauto and it has been one of the worst car buying experiences. Prior to purchasing there were some minor issues that were "fixed" when I picked it up including the check engine light. We recently discovered that one issue that I was assured was fixed, was never touched. I picked up over a week after paying full in cash and drove it home. Immediately I felt shaking (amongst other small issues), I contacted them and had to bring it back twice (just to be sent up to town fair tire). The shaking continued then about 2 weeks later the check engine light comes back on. Come to find out, they did not fix the issue, only cleared the code then took it to a neighboring business and had a sticker put on (without my knowledge). They now want me to pay to fix a problem that has been occurring since before I purchased the vehicle. The vehicle is not covered because it's over 30 days. Alex (he refuses to speak to me on the phone) refused to offer me any kind of discount or help even though he was aware of the problem and verbally told me everything was fixed. Now I'm driving an unsafe vehicle and have to find a way to put an additional $1000+ of work into this car. I strongly recommend having any vehicle you are considering purchasing brought to a trusted mechanic prior to any purchase and I recommend getting the sticker done yourself. If I could give negative stars, I would. Update: sway bar link needs to be replaced and flex pipe (which I was told was fixed after purchasing) is broken and leaking. Neither of these two issues would've suddenly occurred with driving less than 2000 miles. Adding after the response from the dealership: I'm aware that the car had high miles however I did not hand you $9500 cash for a broken vehicle. The sway bar link needs to be replaced as that is most likely the cause of the shaking. Prior to purchasing, I was assured by YOUR car salesman that the flex pipe would be fixed as it is broken and leaking, it was not fixed and is most likely the cause of the issues with acceleration. When I bought it, it had 158,600 miles and when your dealership brought it for inspection, it had almost an additional 150 miles on it. Why was my car driven that amount of miles by your dealership after it was purchased? What code did you clear prior to bringing it for inspection? The check engine light went off after 2 weeks of me driving the car just for you to tell me I need a catalytic converter! How would that happen with driving less than 2000 miles? You knew what you were doing, look at the negative reviews with similar complaints. I purchased 11/28 and picked up over a week later due to it being "fixed," I then contacted you 12/15 about the shaking, check engine light, tire pressure monitor system and the issues with the acceleration. read more

Don't waste your time. This was my first time going car shopping and I had asked to test drive two vehicles. The salesman only let me look at one of the vehicles and told me the other one was at a different location when I called (on the same day) before coming he said he had both of them. The salesman was short and brief. He mentioned nothing about the car and when I test drove it, it was making noises not to mention it almost didn't have gas. This place was not welcoming at all! read more

I had a mostly good experience with Inter Auto. The good: The most important thing is that we got a great car we really liked at a reasonable price, and it's been running well for 2 months now. Also, after taking the car to a pre-purchase inspection, which uncovered issues with tires and brakes (issues which would prevent it from passing MA inspection), they agreed to fix these issues before purchase, and didn't give me any hassle or trouble about it. The mixed: One thing to keep in mind here is that if you want to get a pre-purchase inspection (which anyone purchasing a used car should), they require a $200 non-refundable deposit. If you decide to purchase the car, the deposit will go towards the cost, but if you decide not to buy the car, they keep the deposit (unless the inspection reveals critical problems with the car). In accordance with the Lemon Law, they will fix anything that would prevent it from passing inspection. The not so good: The problems the pre-purchase inspection found seemed to be significant enough that it left me wondering if they had had any mechanic look at the car. If you see a car here you REALLY like, leave the deposit and get the car inspected by a 3rd party. If you're not 99% sure you want the car, it's probably not worth the risk to lose the $200 deposit. read more

We were sold a car in March by Interauto. When we went to register the car, we were denied because of improper title work. Interauto blamed Carfax (whom they got the car from via auction). So, in essence, Interauto sold us a car and took money from us for a car that they legally did not own themselves (flag #1). Almost a month of "working on it" and we never received the paperwork to register this car. We agreed with the sales rep on the phone to bring the car back to swap out for another car of equal value. We made an appointment, drove the 90 minutes it takes to get there, and we were met with "management isn't here" and "they're the only ones who can do this" (flag #2). Made yet another appointment for when management WOULD be there. This time, we called in advance to find out that, once again, management was not there (pretty sure a manager doesn't exist at that place). Multiple phone calls and trips and nobody there could ever seem to get us any answers. Their offer was to return it and leave it there and they would send us a check (lol). We ended up finally catching the manager practically on his way out the door in order to do the swap for another car. They're liars, shady, and all in all, this dealership should NOT be licensed to sell cars. read more

They sold me a car with front brake junked. Unless you want get ripped off, don't get any cars there.

Inter Auto is a used car dealership in Shrewsbury, MA. I contacted them on the phone as I was interested in one of their vehicles and they have relatively good reviews on Cargurus.com. The person who answered the phone spoke heavily accented English. Assuming that she was the phone receptionist I asked to speak to someone in sales to which she replied that she was in sales. I proceeded to ask her several questions about the car. She said she had to look up the Carfax report to answer my questions and asked me to call back later. I didn't bother calling back as I doubt I could have understood what she told me about the car anyway. Instead I put my inquiry in writing on their ad on the Cargurus website (I noted that I had called on the phone but had difficulty understanding the person who answered). This is the reply I received: "Hello xxxx, I hope you are having a great day today. This car is available, and has clean CarFax, clean AutoCheck and one owner, we will add this information on our website. I'm this woman with a heavy Russian (actually Ukrainian) accent and i'm owner, sales person and a lot of more here. With your attitude towards people who do not speak English well enough and your letter looks like discrimination by nationality (also, I would like to remind you, that we live in country, where a lot of immigrants don't speak English very well, but we're still working hard and doing good business for us and for our country). I should tell you, that we can't sell any car for you, because no one here not speaking English enough for you. Good luck and have a wonderful weekend! Best regards, Anastasia Amburtseva" So, the person I spoke to was the owner/salesperson for this business and was offended that I couldn't understand her on the phone and refuses to do business with me because she feels my not understanding her was a case of "discrimination by nationality". I hope everyone can see the irony here. Bottom line is I do not recommend doing business with Inter Auto (unless you're Russian/Ukrainian). read more

deceptive advertising. found car on cargurus listed as 1 owner and no accidents. after leaving deposit found it had an accident with moderate damage and 2 owners on carfax. asked for my deposit back and they blocked my email read more

In October of 2018 we purchased a 2009 Volvo from Inter Auto in Shrewsbury, MA. The vehicle was under Warranty for 30 days according to the Lemon Law. Our overall experience with the dealer was pleasant until we noticed some serious problems with the vehicle. They told us that the vehicle had new tires, brakes and axles. We took the car for a test drive around the back roads because the time of day did not permit us to take the main road to the highway due to heavy traffic. Word of advice, make sure you test drive the vehicle at a time when traffic is not heavy and take the car on the highway. After paying for the car and driving the vehicle for a day, we noticed some shaking in the front of the car when we reached 20, 40 & 60 miles. We took the car to a mechanic to put on a diagnostic machine. The report came back that it was either the motor mounts, aftermarket drive axles or internal transmission problems, which caused the vehicle to shake. We contacted Inter Auto and spoke to Alex. We gave Alex the report, dropped off the car and he changed the motor mounts and some springs in the front of the vehicle. He then proceeded to ask if we would split the costs of the parts even though the vehicle was under warranty. We agreed to pay $100.00 of the costs. We picked up the car and drove it home and it drove a little better. The next day while driving in the city, the problem was still there. We again had the car diagnosed but by a Volvo dealer. The mechanic there said it was caused by the installation of aftermarket cheap drive Axles. We contacted Alex to inform him of the diagnosis from the Volvo dealer. He said he initially installed new drive axles before we purchased the vehicle and that was all he was required to do. He also stated that he can put whatever parts he wants in the vehicle. He said he was not going to change the axles but if we replaced them on our own (cost of new drive OEM axles are $400-$500 each) and return the axles he put on the vehicle, he would reimburse us $300. We replaced them within a week and called to let him know we would be dropping his axles off and he said that the offer was off the table that we took too long. Keep in mind we had to make an appointment to get the work done. Overall, our experience was not a good one. Make sure you test drive the vehicle on the highway and make sure the parts are compatible with the car you are purchasing. The Lemon Law only protects you if it's a safety issue with the vehicle. Alex was not a man of his word. If he agrees to making a specific repair, GET IT IN WRITING AND HAVE IT NOTORIZED IF NEED BE! REGARDS DISSATISIFIED CUSTOMERS OF RHODE ISLAND read more

Please do not waste your time coming to this Auto sales dump. Came an hour to look at a car after calling and looking at their website they stated to me on the phone and it shows on the website that the car is in mint condition. That's far from the truth there's at least 15 dents and every panel on the car is scraped or damaged fluting a front cracked and broken tail light and spray painted Mercedes rims read more

Not a great experience. We went there because we had seen a car on their website that we were interested in. We took it for a test drive.There were some minor issues with it. The person we spoke with said they already had an appointment the upcoming week to have those things fixed. He was a bit rude about it but we said we would think about it. On our way out of the lot we saw another car that we we liked. When we went back into the office to ask if we could test drive it the guy said, "are you actually going to buy something?", like we had nothing better to do than test drive their cars. He wasn't even busy! We were the only ones there! My husband and I are busy professionals and hard a difficult time trying to coordinate a time during a weekday afternoon to even go there. Then we have this guy implying that we're wasting his time. Don't they realize how many of these used car places there are around that they are competing with?? Needless to say, we will NOT be buying anything from them. read more