Don was the only towing provider to respond to my request for a quote, and his price for hookup was lower than what I paid months ago for having another vehicle towed. He loaded my VW Golf and secured it quickly and efficiently. At the auto repair shop Don unloaded the VW and prepared the invoice. I paid him with a credit card and he gave me the receipt, marked 'paid.' I told him that while I appreciated the quality of his service I hoped we would not be doing business again. If you need a vehicle transported call Don and arrange for him to do the job. He's self-employed rather than working for a large company. read more

If you need your car towed to a repair shop or whatever, this should be the place you call. Don (perhaps the owner, or maybe one of their main guys?) actually lives in my neighborhood in Gresham; I've seen his truck in his driveway and said hello a few times while walking the neighborhood. He is a friendly guy. So recently we needed to have our car towed a couple times between a repair shop and the dealer (and then back to the independent repair shop). It was easy to get it scheduled, the price was fair, and there were no problems. I know tow operators can be a pretty tough industry, but we were really happy with the service (and generally appreciate the friendliness of our neighbor). read more

The owner, Don, is very pleasant & friendly. Highly recommended if you're in need of a tow. read more

What a great experience! Don arrived at the time he said he would, I appreciate that. My quote was reasonable and he took great care of my VW. He was a friendly and lively person. Human connection is important and I can see why this guy has such great reviews. Professional and kind, Thanks Don! read more

Don gave me an estimate to tow my boat, cause the axle seized up.... to a repair shop. It took way longer than he thought, but stuck to his estimate. I even told him he could charge me more with the understanding that it took longer than what he thought.... due to a few complications. But he kindly told me it was ok and he stuck to his price. What a stand up business guy. Thanks so much for the great customer service. Will use him again if needed! read more

Integrity Towing & Recovery - Towing Near Me

In the world of towing there are saintly towing operators and devil towing operators. If you are getting your own car towed, you don't want the devil. If some random stranger has your driveway blocked, maybe you think, like Faust, you want to make a deal with the devil, you are on your own there! Integrity is the good type tow operator. Very polite and knowledgeable. I was recommended to them by my regular mechanic. They can safely tow those low ground clearance four wheel drive cars of delicate Teutonic engineering. The owner related towing a classic Jag that needs a special hookup eye that was missing. How many other drivers would even know that? They know all the special precautions needed to tow hybrids. But you don't need an unusual car to want a customer service-oriented tow operator! They have multiple trucks, and are looking for high quality drivers that don't swear at customers, good-type operators. Until they find the right employees, their schedule means they may be busy. But you might prefer a good tow, rather than a tow by the bad type operators that have many trucks on the road repossessing cars or clearing parking lots. They also directly bill some insurance companies if you have towing insurance. If you have AAA, you can also call direct. Not all AAA towers are that great. Professional towing operator who is a customer service professional. Recommended! read more

My van had a major flat tire today, and so I called AAA, again asking for Don to come out. He was there within a half hour...lucky me! My spare tire is absolutely the pits to get out, so Don and I decided to have him tow my car to Les Schwab in Gresham. As always, he was courteous and friendly, and remembered us from all the other times we've called for him. Don made absolutely sure that the very front of my van wouldn't hit the pavement as he was loading it, even using extra blocks to aid in the process. Within just a few minutes, my van was on its way to get fixed. I give Don extra extra credit because he had to back up our 1/10 mile steep, curving, driveway to get to my van. His is the best towing company around, in my opinion. He is careful to get everything right and does so cheerfully and quickly. Thanks, Don!! read more

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Don is absolutely fantastic! Can't express my appreciation for the years that he has bailed me out.

At 7 AM I made a request through my insurance to get a jump on my car. The text I received said they would arrive within 60 minutes. After 60 minutes I called to ask where they were and they said it would be another 60 minutes at least. The man on the phone took no responsibility. Very unreliable company. This request was made during normal business hours, it is hard for me to believe that it should've taken that long to get a simple fix done. read more

I never have to do anything in regards to dealing with cars, I visit the gas station, and somebody else makes sure my oil and everything else are fine. I've jumped my car before and that is about it. So when my car wouldn't start, even after a jump I was freaking out, I didn't know what to do. I found a shop to go to & started to feel better. Then I had to find a tow, I called about 5 different tow companies. Don at Integrity Towing was the one who made me feel the most comfortable on the phone, gave me a realistic time and cost quote, answering my questions before I could even ask. Luckily everybody else had long time quotes of up to over an hour and I needed to get it taken care of stat, Don took about 30-45 min to get to me. I'm so glad that I ended up with integrity towing, Don let me wait in the truck (it was raining) while he got the car on the bed. He was so nice and friendly, he made me feel a lot better in the middle of a really stressful situation. If I ever need a tow again I will certainly choose Integrity Towing. You should definitely use them. Fast, friendly, affordable service. I'd give it more stars if I could read more

I met Don this morning. He was referred to me by TVG Volvo, another Yelp 5-star business. I was expecting the stereotypical tow truck bull dog driver. Instead, I got Don. He arrived exactly at the time agreed on. He introduced himself and we talked about the beautiful fall colors, house repairs, bicycles. He gently loaded my car, then my bicycle that I needed to get home from the shop. On route the bike shifted. He noticed, stopped, and set it right again. Don is a great guy! I would love to have him as my next door neighbor. He is very attentive to detail and takes the time needed to do his work with great care. Excellent! read more

Wow ! I have had my Mercedes towed several times over the past year by other tow companies. Not one knew the proper way to tow my car until Don. A great attitude and just a nice guy. He was right on time and a couple dollars less than the other company I called. It is very obvious he cares about what he's doing. What a great positive attitude when you are in a stressful situation. I will call him again. read more

Don is a wonderful person, he came to help me get my daughters car out of thick blackberry bushes when she lost control of her car. We had another two company refuse to get her car out and my mom suggested I call Don off of her experience with him. He said he wasn't sure if he could get it out given the difficult location and the size of his truck but that he would make the trip out and "not leave me stranded willingly". He called me when he was close he checked out the situation and went to work getting her car out, he got it out much faster than I expected too! He was so positive and friendly especially when he could see that I was bothered by the other two driver and the severity of what could have happened if her car would have gone a little but the other way. Don really is the only tow driver I will ever call again, and I agree with the other review that states this is the man you would want your daughter or female friends/family members to call, without question.. Don took care of billing the insurance company for us as well which was greatly appreciated. He went above and beyond and I truely appreciated his willingness to help us out of a bad situation when other companies (that were sent by our insurance carriers Emergency Roadside Service) refused to so the job. read more

Integrity Towing & Recovery - Don went above and beyond! - Towing Near Me

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I've used Don twice now, and both times he was consistently friendly, courteous, and professional. This time he was also unflappable - my daughter's car needed a tow, and as she was headed out of town I tried to set it up on her behalf. Mistake. It wasn't at an actual address, so she sent me a Google maps pin. Second mistake. After driving around the area several times Don called me, and I finally got my daughter on the phone. She was able to speak to him directly and it turned out he was driving around looking in the wrong area. I felt so bad, as he had shoehorned us into his schedule that day. But Don laughed it off and said it happens. People like Don make the world go around, and I feel so fortunate to know a towing company that I can trust with my family's safety. read more

not so good with customer service. need some customer service skills. i called and all i could hear was him yelling back. read more

When my car unexpectedly failed to start, I needed to contact a tow company--not a pleasant task. I called Integrity, based on the Yelp reviews, and Don scheduled me for a time that worked for both of us. He was on time, friendly, very knowledgeable and helpful, and he took care of the insurance paperwork as well. He even gave me some good advice about how to proceed with my car. He's THE guy I will call if and when I need help again. read more

My van wouldn't start, even after attempts to jump it. Had to get it towed to a mechanic on a Saturday morning. Don showed up with his tow truck just a few minutes after the time he said he'd be there, and he was super efficient and friendly the whole time. Got the van towed to the mechanic, and I had the starter replaced within a few hours. Couldn't have done it without Don. Highly recommend Integrity Towing. read more

I just moved into a house in far NW Portland, and at night my driveway is very dark. I backed up too far and ended up with my rear right tire hanging over edge into woodsy oblivian. Not pleasant. I called Don Ranes at Integrity Towing via my mechanic Travis Decker at Atomic Auto. Don calmed me down, asked me if I was safe, if I had roadside assistance though insurance. I do but it didn't enter my head due to freak out. He said he would be there ASAP. Called insurance - they paid the bill (thank you Geico). He made sure I was safe, moved car back onto driveway, no damage to car thanks to his skills. He even went out of his way to shovel gravel back onto driveway! Don is a friendly, helpful man who does his job extremely well. I can't recommend him enough. Good to know he's out there. BRAVO. Sarah C. Portland, Oregon read more

Don and Integrity Towing are the definition of professional. Prompt, polite and quality service is the norm with this company.

I have used this towing service several times & recommend them to anyone that needs a reliable tow truck & honest tow truck driver!

Don is the best. He's excellent at his job, great at customer service, and just a lovely person. Completely trustworthy. I recommend him to anyone. read more

Don was so helpful when I was in a pinch! He went out of his way to make a very troublesome situation much better by going above and beyond the call of duty! I'm a Real Estate agent, I called Don when my car broke down at 4:30PM in front of a house my client is buying ....at that moment I was horrified! When I called Don it was during the heat of rush hour and he was a ways away. He was calm and considerate while trying to problem solve my situation. In the end he personally drove to my house to retrieve my car keys at the end of a very long day! There is never a good time to have car failure but if I ever do in the future I will call Don @ Integrity Towing! read more

Worst service you can imagine, they said 60 minutes max for the tow and we waited 3 hours, every time we called them it was another excuse, the truck needs to refuel, his phone died, blabla unbelievable and it's expensive as well. Our tow was only 7 miles but we are being charged for 11 miles, why? Just because their map is different than google maps apparently. read more

I have only amazing things to say about Don. He's been our family's go-to tow truck guy for years. I don't live in Gresham anymore but if I ever need a tow, I see no other option but to pay him the extra miles :) read more

Don is fantastic, kind and a super nice guy all around. Definitely keeping his number on speed dial just in case. Very fair pricing and didn't mind taking a few extra minutes for my peace of mind. Thanks again read more

Don is great! It was nice to deal with a cheerful friendly guy after the bad experience of a car break-down. He even dropped me off at the MAX so I could get home. He was prompt, respectful, and accommodating. Thanks Don! read more

Simply excellent. Was responsive, arrived at my disabled car on-time, was friendly, was careful with the car, and delivered it exactly where I wanted it in our (tight) driveway. Price was under what my wife estimated (she's been around a handful of towed vehicles in her life), and Don even had a recommendation for an honest repair shop for this new-to-us specialty car. Thanks!! read more

I made a request through my road assistance to have a tow service. They promised to come around 12pm. I waited till 1pm then made a call to ask why they didn't show up. They promised to have the service arrive before 3:30pm. Then I kept waiting till 4pm and made anther call. They told me I had to wait for my service tomorrow. And the most brilliant part was that they didn't even make any explanations or excuse. The last person who picked my phone simply kept saying tomorrow, tomorrow. read more

Don at Integrity was the nicest and most helpful person I've yet to deal with. Especially in working with my rough situation; towing my dead car in a really tight and uncomfortable spot. Don was incredibly flexible and did not give up until my car was towed. Super grateful for the work he did. read more

Very friendly and great rates. It was the first time I ever needed a tow but my brother told me to call them because I was short cash that day. I was very happy with the service. read more

I needed to transport my new, very low car to a shop a few miles away. Don was friendly and professional, and arrived exactly on time. My car was loaded and unloaded without a single blemish and I have programmed his number into my speed dial so I won't every have to look up another tow company again. Thanks! read more

What an awesome tow truck service! Needed a tow (my car wouldn't start) and they were the only ones Geico could find who would come out and tow my "lowered" VW. Not a scratch on the car, and the driver (Don I believe) was clean, polite, and funny to boot! Excellent service and a great company. Use them when you can, let's reward great companies for great service!!!!! read more

Don was amazing & such a big help! I've never had to get a tow, but after an un insured driver side swiped my Honda I needed to get it back home. He was extremely friendly over the phone & even more in person when he brought my vehicle back to me. After such a stressful situation, it was like a breath of fresh air with his kindness. Thanks again Don!!! You made my day read more

I cannot say enough nice things about Don. He was kind, professional and an excellent problem solver. I had a particularly difficult tow job due to unfortunate circumstances and he made it completely stress free for me. You will not go wrong if you call Don for a tow whether stranded on the side of the road or some other situation. Thank you Don! read more

Echoing the other reviews. Integrity Towing & Recovery did just what I needed! I needed my car towed, and Don came out to my house shortly after I called (between other appointments too!). He has great advice, very friendly, and even towed my bike. Very affordable too! I would definitely recommend them to a friend, and would use again in the future (if I needed another tow). read more

Great service! Don has towed our cars twice. He shows up when he says he will, he is polite and professional. I will keep his card in my wallet, but hopefully we won't need to use it for awhile. read more

Integrity Towing is as good as its name. The driver Don was a wonderful, friendly man whom it was a pleasure to do business with. He was recommended by my mechanic and arrived promptly when he said he would. He was professional, courteous, friendly, efficient, and handled with my sweet old little Beetle as carefully as if it were a BMW. I would highly recommend him and I am keeping his card in my wallet to call directly in case I need a tow again. And he took my AAA card!! read more

I didn't know being stuck could be fun! But Don was such a pleasure to hang out through the ordeal, it was great! And boy, my car was STUCK-200 feet in mud, off the main road. In fact, the first tow truck driver got stuck himself at the very beginning. Don handled his truck with such ease and confidence, it was nothing short of impressive. He was also great at staying in touch with me as well as problem solving from beginning to end. He kept safety in mind and was very thoughtful and thorough. I highly recommend him! read more

Fast response and stellar customer service. Will definitely use again (although I hope I don't need to.)

I have never been disappointed with Integrity. My daughter's car was totaled yesterday and another towing company (the one the police called) took her car to their lot. I wasn't sure what to do to get her car to the body shop and deal with insurance, etc... I called Integrity and Don got back to me within 15 minutes. He explained exactly how everything works as well as providing a couple of referrals for body shops he's worked with. After working with the insurance folks, they ended up using their own towing company and Don didn't get to do the job. When we called to cancel with Integrity, Don was still very pleasant, understanding, and helpful. His number is the only towing company I have in my speed dial. read more