Dover Auto Repair has been my mechanic for more than 25 years. Mike now, and his dad, Ed, have…read moreprovided nothing but excellent, trustworthy reliable, and respectful service. I used to live in Dover, but I now bring or tow my vehicle from New Castle. Thank you Mike! Thank you Ed!

I found them very fair, trustworthy, reliable & they did the work as fast as possible. Being a…read moresingle female looking for auto maintenance and repair can be a tough experience, which they seemed to understand and did their best to help me out. I will definitely be a repeat customer

If I could give ten stars I would! Let me share how they rescued me. After retrieving my car from a…read moreMercedes repair shop in Camden, DE I immediately began to hear this squeaking noise coming from my front driver tire. Take note I never heard this sound prior to this visit. I contacted the shop in Camden, DE and asked what happened to my tire, because I didn't have this problem prior to their service? I was told to bring it back and of course the owners gave me a whole bunch of bull and I would need another repair totally unrelated to the last $1,600 I just had paid for service. Fast forward - the same tire began to lose air, so I took it to the Mercedes dealer in Wilmington, DE. I was told the whole rim and tire had to be replaced. After paying $1,700 to them I drove the car home and immediately all these messages began showing up on the console and the car was hard to steer. I called Wilmington Mercedes to let them know and said, "The tire sensors need to be checked." The associate said, bring it back in and we'll take a look. Well, a whole day went by, and I hadn't heard from the guy I had been dealing with. So, I finally decided to call to find out what was going on. I spoke to Brad who said, "Oh I was the who took care of your diagnostic today. And it's not that bad. It's your ESP sensor, it has to be replaced and it's going to cost you $3,000." I let Mr. Brad know that his services where no longer needed and I went to retrieve my car. I stumbled upon Mr. Tire Auto service a few days later - and Mr. Robert greeted me with a welcoming hello and smile. Approx. 40 min later I was told Mrs.R there is nothing wrong with your sensors and there's no charge. When I got back in my car all the messages were gone and the car has been functioning beautifully!!!! It appears that after Wilmington Mercedes changed the tire they did not clear the codes in hopes I would be foolish enough not to know what the real deal was. Shame on them! I already knew what was going on. Another mechanic in the past had already told me about clearing codes and tire sensors. I can't express how grateful and thankful I am for Mr. Tire's honesty!!!!! All I can say is people do your homework. Educate yourself by reading your car manuals, review videos and pray that God places you in the paths of honest people who stand on integrity!!! Mr. Tire of Camden you have a forever customer here. And when we need tires and services not only for our vehicles along with our two 18 wheelers tractor trailers you got our business!!! Grateful Customer!!!

Horrible Experience. Scheduled a 4:30 pm appointment for a simple oil change. Didn't leave until…read more5:30. They did not reset the oil change timer. They did not place a sticker indicating mileage for next oil change. AVOID THIS PLACE!!!!!!

Fast service, honest & reasonable rates, used in a pinch and will now definitely be a "go to" for…read morefuture needs.

Rear calipers on 14 Kia Forte LX…read more They were very personable, reasonably priced, and efficient and quality work. Have them work on my Tundra next

Went to get my Nissans brakes down and all went well so we brought out Ford Fiesta for the same and…read moreit was such a horrible experience!! Got them done and drove off. All we heard was scraping and rattling. Went back and after saying we did not need drums- all of a sudden we needed drums and rotors replaced?! Charged us outrageous prices but we were there and the car had to be put back so we did it. After it was done we had to come back because it wasn't sitting right!! The mechanics were not knowledgeable. The owner was very rude and all in the way!! The lady that was there as the manager i assume was the only nice experience there. I definitely would not.. EVER recommend this company. Sad thing is it's a small area and they just expanded. Service, atmosphere, and prices are not worth the visit!!

Fast service. In and out in no time. Fast, friendly and convenient!! Been there numerous times…read more Hard workers!!

Had my car towed from Milford to them because they are a mile from my house and they had replaced…read morethe tire that blew out 2 years ago (no problems at that time, so wanted to give them repeat business). It was after hours so I called to leave a message and there was no way to leave a message so I stopped by early in the morning to leave a note with my number and what time I would be back. Got there and the tire was already replaced. I didn't realize they were cash only so I went to get cash and returned. So far so good. I drove the car less than 5 miles all day on the same roads I drive daily. I was on my way out to run an errand and a half mile from my house the low pressure warning light came on... so I stopped by thinking maybe they just needed to top off the air because it was so hot out. Nope... there was a nail in the tire that had just been replaced (what are the odds). They pulled the nail and plugged the hole after asking jokingly how I'd picked a nail up so fast and then said my street has a lot of construction (it doesn't) and people pick up nails on it all of the time (lived on the same street 46 years and never picked a nail up). Actually, I've never picked a nail up in any car I've ever driven so how odd that the very first time it happened it would be on the tire that was just replaced today. They tried to charge me to fix the tire that I'm thinking had a nail in it when they put it on. Maybe I'm just a dumb chick to them and they figured I wouldn't think about it. Maybe don't tell the owner that this cost him the sale of 8 tires for 2 cars and 4 tires for my truck. Side note... the tow truck driver warned me that they are known for selling tires that have problems with dry rot. I told him this was a temporary fix because I was planning to get 4 new tires soon. There are plenty of places to buy tires (new and used)... this business will never be bothered with me again.

Excellent service and reasonable prices. I went in for exhaust work and was told they could fit me…read morein the next day. Very quick turnaround. I worked with Matt the manager and Jimmy, they were both professional and courteous. I would definitely recommend them for any future projects.

supposedly fixed my power steering, a week later it is gone... I've been on hold for an accumulated…read moreamount of time of a half hour. this place is a joke. don't take your car here.

DO NOT GO TO THIS PLACE FOR ANYTHING! I was doing some inquiring for a simple tire rotation…read more Figured I'd rather pay out $10 for it. Its NOT science right? I went to several places throughout Dupont. These guys econo tire was the third. These ass holes waisted my time by coming back. They're price was $20 per tire! Are these people INSANE?! I laughed it off and said no thank you. He then jumped down to $15 a tire. I knew then I did not want to do buiseness with them. So sad. Im new to this area so I hope I find a Great Mecanic. If not, im doing the work myself. Oh, I read a post earlier that these guys do cocaine in front of the customer and hit on the women that are defenseless. Yeah, back to my point. STAY AWAY!

Gave me a bad tire, over inflated it so I would not notice. I live in MD now so I could not bring…read moreit back. And I had to go the bank and get cash because "Cash Only" sign was covered up my a stack of tires. I will never return here and I grew up in Dover. Very Sad!

Absolutely recommend Jacob H. West Services. Had my vehicle (2013 Ford Explorer XLT) towed to his…read moreshop after my vehicle stopped running and then subsequently would start but would cut off. Personally thought it was the fuel pump. Jacob after a thorough diagnosis found out it was the mass air flow sensor. Jacob changed the sensor, cleaned the injectors and even sealed an exhaust leak that I had. Constant communication the whole time. All of that and even offered a military discount which really made everything much more cost effective. Definitely have found a great and honest mechanic. Choose Jacob H. West Services for your vehicles' mechanical needs.

From the owner: Services include but are not limited to:…read more Lawn mowing/trimming/edging/blowing off hard surfaces Yard debris removal Light trimming of trees and shrubbery Garage/shed/home debris clean out Light handyman repairs Auto repair I offer over 20 years of continuous experience and the knowledge to get the job done.

Worst tire buying experience of my life. Terrible costumer service, scratched up my rims mounting…read moremy tires. You get what you pay for

I've had nothing but great service here for a quick oil change. Everyone has been nice and…read morehelpful. The price isn't over the top either. I like that they do an inspection on the entire vehicle so if any issues arise, I'm made aware of it.