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    Integrity Roofing & Construction

    3.8 (32 reviews)
    Closed • 8:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Josh S.

    Integrity Roofing did an amazing job when it came time to replace my roof. We had priced out multiple companies, but Integrity was the only company that responded quickly and had someone arrive for an estimate at a reasonable time of the day. Their prices were competitive and upfront, other companies wanted to start low and see what else would need to be done. The job itself was done quickly, and the workers were very professional. I had talked with the foreman of the job site and he was able to explain what to expect for that day and was happy to answer any questions I had. After the job was done for the day, the workers would do an equally amazing job of cleaning up everything. After the work was complete, the foreman would walk the job site and would ensure that everything looked perfect. I really appreciated that attention to detail to ensure quality service.

    Sloppy. This is how they painted all our new work. Overspray everywhere. They Painted our brand new CLEAR porch roofing white. Our black shingles are painted white on the underside where you can see. There's paint spilled all over our decks. Parts that were supposed to get paint didn't. I would not have used them if I knew I was going to pay for them to paint and then have to pay someone to repaint my house because of their sloppy work.

    Integrity roofing packet and estimator Sean Heins business card

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    4 months ago

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    3 months ago

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    8 months ago

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    8 months ago

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    Leah S.

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    8 months ago

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    7 months ago

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    11 months ago

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    Leah S.

    Thanks for the review Nathan!

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    6 months ago

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    11 months ago

    Edgar did a video inspection of my roof. He was extremely helpful in explaining everything

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    Leah S.

    Thanks for the review Eric!

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    8 years ago

    No show for appointment. I called, they said something came up and they could reschedule for the end of the week. Not my kind of business.

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    5 years ago

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    Ask the Community - Integrity Roofing & Construction

    Review Highlights - Integrity Roofing & Construction

    “We contacted Integrity Roofing, had a great discussion with Tanner and have absolutely no regrets!”

    Mentioned in 4 reviews

    Read more highlights

    MasterCraft Roofing

    MasterCraft Roofing

    (26 reviews)

    The company caused mold damage to my house and ignores me after reporting the issue. Mastercraft…read moreRoofing replaced my roof a couple years ago and forgot to install the bathroom ventilation. I did not discover this until a contractor was doing some work on my house. It appears that Mastercraft Roofing just left the bathroom ventilating to the attic and caused some serious mold damage. I reached out to Jaime in a professional manner to report the issue and he said he would get back to me. It has been 5 days since my initial conversation and he ignoring my phone call, text, and email. It appears the company is not taking responsibility for their actions and at this point, if feels as if their warranty has no value.

    Got a recommendation through a friend and contacted Jaime back in August 2024 regarding a…read morenonurgent, but needing repair issue. He had come over to assess the problem, gave me a rundown of what needed to be done and said he'd provide a quote in the coming days. Got a good sense about him initially, but days became months. Texted back and forth over a few months and each time he said that he may have some time in the next week. After a few months of this back and forth, I called the company line and spoke with a receptionist who mentioned that she'll forward the message on to Jaime. Never heard back again. Writing this at the end of February 2025. He may have been good to others, but I've so far had a very poor experience in communication and follow-up.

    M&H Roofing Services - New shingles roof installed with 50 years warranty

    M&H Roofing Services

    (129 reviews)

    Seward Park

    KeJuan and all associated with M&H (thank you Anselmo) were professional, personable, and certainly…read moregreat at what they do. Thank you :) Karen B. Mercer Island.

    TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

    Pacific Exteriors - A full cedar re-side

    Pacific Exteriors

    (52 reviews)

    After years of needing to redo the siding on our 1932 home, we finally bit the bullet and got it…read moredone. after several quotes we ultimately chose Pacific Exteriors, and we couldn't be more pleased! Our project manager Kevin was amazing and paid attention to every detail, including things I never would have noticed. The work team was here every day rain or shine and busted out the whole project in less than 2 weeks. Becca at the office stayed on top of our project and was incredibly supportive while we worked through obtaining our funds. In the end we ended up with the exterior of our dreams. We will definitely be going back to Pacific Exteriors when it is time to do the roof.

    We hired Pacific Exteriors last year to paint the exterior of our home and repair some siding. I've…read moreactually been putting off writing this review because I was so frustrated by the experience that I didn't really want to revisit it. Now, a year and $20,000+ later, I've probably willingly forgotten some of the most frustrating details, but unfortunately the issues we're continuing to find with the finished product finally prompted me to write it. The initial consultation and sales process were great, and I also really liked the color consultation service they partnered with, which allowed us to digitally visualize different options on our home. That said, because part of our exterior is vinyl, we were limited to vinyl-safe colors, and the designer wasn't up to date on which colors or paint lines qualified, so that part wasn't quite as helpful as it could have been. I will also give Pacific Exteriors credit for being very patient with me while I chose colors and even changed my mind a few times before the paint was purchased. Once the actual project started, though, things became pretty disorganized. What was supposed to be, if I remember correctly, roughly a two-week project ended up stretching over more than two months. We tried to be very understanding because we know exterior work involves weather, crews, materials and a lot of moving pieces. But this is also what a large, established company does every day, and we felt there should have been a much better system for managing the project and communicating with us. The biggest frustration was that communication was almost entirely reactive rather than proactive. As the project stretched on, we regularly had to reach out ourselves to ask when crews would be returning, what the schedule was, and when the work would actually be completed. Updates generally weren't provided unless we asked for them. There were days crews showed up when we weren't expecting them, and other days or weekends when we were specifically told they would be working, so we rearranged or canceled plans to stay out of their way, only for no one to show up and no one to communicate the change. There were also many mornings when trucks would arrive around 8 or 9, disappear, and then work wouldn't actually begin until around noon. We were genuinely patient about delays and understood that schedules change. What became difficult to excuse was being repeatedly left wondering whether anyone was coming and having to continually follow up ourselves for basic information about a project that had already gone weeks beyond its expected timeline. Unfortunately, the workmanship has also been disappointing over time. During the project, we had to walk through multiple times and point out areas that needed more attention or touch-ups. Within a few months, we already had some peeling. Now, about a year later, we're finding areas where the old paint is visible through the new paint, making it clear those spots weren't adequately prepped or covered. Most concerning, we've also discovered areas where entire strips of blue painter's tape were simply painted over. Those strips are now surfacing and peeling away with the paint. Before leaving this review, I reached back out to Pacific Exteriors to give them the opportunity to come take a look at these issues and correct them. Unfortunately, I received no response. Given how much we spent and how recently the work was completed, I would have at least expected an acknowledgment and an opportunity to discuss the problems we're seeing. I recognize that our experience may not be representative of every Pacific Exteriors project, especially given the number of positive reviews they have. That's part of why we gave them so much patience throughout the process and why I've hesitated to leave this review. But looking back, these weren't just occasional scheduling hiccups or a missed touch-up. A project we expected to take around two weeks stretched beyond two months, with us repeatedly having to initiate communication just to understand what was happening. For a $20,000+ exterior project, the communication, project management, preparation and attention to detail simply weren't what we expected from a company of this size and reputation. And now, only a year later, seeing peeling, inadequate coverage and other workmanship issues, and receiving no response when we've asked them to address those concerns, has made the overall experience even more disappointing.

    Integrity Roofing & Construction - roofing - Updated October 2026

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