I enjoy coming in for my appointments. My therapist is so caring and I look forward to my visits.read more

The staff is so patient and nice. The physical therapist is smart and nice as well. I'm happy to…read moregive them my business.

I do not recommend this medical group. I'd rather call them $ grabbing quacks. The service here…read moreis the worst I've experienced in any state in the country. I'll most certainly be finding a new family practitioner. All the lady does at reception is put phone calls on hold or send to voicemail. Impossible on most days to get through due to this individual. The only thing that I think could improve this place is a new provider and new staff.

Dr Kevin Salas and his team are caring and professional and in my opinion the best in their field…read more Kevin is passionate about his patients as if we were his direct family members. He is trusted with mine and my husbands health and well being.

Cheryl is WONDERFUL! She is very attentive and listens to everything you have to say. She spend the…read morecorrect amount of time with you, is thorough, and quick. I would recommend her, hands down, to my friends and family. Now, with that being said.... The front office staff, for lack of a better word, is AWFUL!!!!!!!!! These women are extremely rude. I waited to see Cheryl, for an hour! Then, after my my exam, I waited at their "window" to pay for 30 minutes. Checking out should never take this long (I would know, I worked at a doctors office for years). The two staff members helped people behind me, while I stood there... Waiting. I waited there, to pay and to also receive my prescriptions... After being so patient, I ask them about the prescriptions, and they replied "they will be called in"??? I explained to them, calmly, that I had not told them which pharmacy I preferred. They looked straight at me, and helped the NEXT person behind me. Frustrated, tired (from being there 2.5 hours) and needing to pick my children up from school, I walked out. I had my husband call and talk to them, because I was too upset to speak with them. After the staff argued with him for 10 minutes, he was able to tell them which pharmacy. Days go by... And nothing is called in. We call walgreens and they have nothing, we call the doctors office and they claim they called it in??? Well, this goes on for a week. Finally, husband calls, again, and speaks with a nurse. She was very nice and apologetic and explained she, herself, was frustrated with their office staff because she never received any messages from us to call in the prescriptions. Now, they were suppose to be ready Friday for pick up. Here it is, Tuesday, and they tell us it will be ready at 4:30. Situation is getting ridiculous. Again, Cheryl Vallie is wonderful but she honestly needs a new staff. I, myself, am very close to looking for a new doctor.

Cheryl Vallie herself is a great PA, BUT her staff is horrible! They can run from rude, extremely…read morerude, negligent and everything in between. I've been waiting 4 days for return phone call regarding blood pressure meds which I'm out of. And, be prepared to wait and wait during the office visit.

Texted to schedule. She gave me a time to come in on the day I wanted and asked if I knew where her…read moreoffice was. Responded back asking for the address and then never heard back. I scheduled with another therapist and texted never mind so she might pick up the fact that she never got back to me. Never even received a text or call apologizing for the mix up. No therapist is that busy. I was completely professional and non-demanding in my communication with her.

Midland Physical Therapy is hands-down the very best in West Texas. The staff is very knowledgeable…read moreand friendly. They helped me when no one else could...and did it incredibly fast and with so much compassion! The dry needling and laser therapy that they use was life changing for me! I have maintained my good health and completely eliminated my back and neck pain by continuing the exercises that they taught me. If I ever have problems, I will get to them before I have a medical procedure or spend a lot of time and money jumping from doctor to doctor.

Tried calling to make an appt and after being on hold for several minutes and being transferred…read morearound, I was told I need a physicians referral to talk to anyone or to make an appt even though right on their website it says, "no referral, no problem." "We can see patients without a physicians referral." They didn't even bother to ask me any questions.. Waste of time.

My mom had an appointment with them and she came back very upset. Staff very unfriendly, not…read morepatience and unkind. She had the worse experience.

I've seen two of the doctors and they were both very caring and attentive. The staff is very…read morefriendly and helpful.