Everyone is very friendly. You can't expect a wait time, though. So typically my appointments are…read more30-40 minutes later than scheduled. Dr. Rowland and his staff have been excellent.

Absolutely the best care possible. Dr. Cochran is not only an excellent surgeon, he is extremely…read morecompassionate and truly cares for his patients.

My 2nd time using PhyTex. 1st time was Fall of 2021 after 84 days being hospitalized from covid…read more This time has been after total left knee replacement. I'm 68 so yeah, these kids are amazing. Had me up and walking in 10 days. Very knowledgeable staff for your needs on the particular rehab that will get you going. We have been working hard on getting me back on my motorcycle. Also, I was able to mow the yard this week. If you'll put in the work their team will give all the tools you need to get your life back.

I suffered with sacroiliac joint misalignment for almost two months. Finally dragged myself to my…read morephysician and obtained a referral for physical therapy. When I went in for first consultation I was immediately impressed with this facility. Doctor was kind and thorough. The staff is great and after a few visits I feel much better and stronger and I know what to do to keep it from happening again.

Kevin and his staff have been a a pearl in this vast desert we call West Texas. The Permian Basin…read morehas lots of money and a booming population. Kevin and his staff go above and beyond to make sure the patient receives her medication's lab test and referrals promptly. not every day is perfect. I will continue to entrust my life in the hands of people like Kevin and his staff due to the trust and dedication that they have built with our family.

I do not recommend this medical group. I'd rather call them $ grabbing quacks. The service here…read moreis the worst I've experienced in any state in the country. I'll most certainly be finding a new family practitioner. All the lady does at reception is put phone calls on hold or send to voicemail. Impossible on most days to get through due to this individual. The only thing that I think could improve this place is a new provider and new staff.

Cheryl is WONDERFUL! She is very attentive and listens to everything you have to say. She spend the…read morecorrect amount of time with you, is thorough, and quick. I would recommend her, hands down, to my friends and family. Now, with that being said.... The front office staff, for lack of a better word, is AWFUL!!!!!!!!! These women are extremely rude. I waited to see Cheryl, for an hour! Then, after my my exam, I waited at their "window" to pay for 30 minutes. Checking out should never take this long (I would know, I worked at a doctors office for years). The two staff members helped people behind me, while I stood there... Waiting. I waited there, to pay and to also receive my prescriptions... After being so patient, I ask them about the prescriptions, and they replied "they will be called in"??? I explained to them, calmly, that I had not told them which pharmacy I preferred. They looked straight at me, and helped the NEXT person behind me. Frustrated, tired (from being there 2.5 hours) and needing to pick my children up from school, I walked out. I had my husband call and talk to them, because I was too upset to speak with them. After the staff argued with him for 10 minutes, he was able to tell them which pharmacy. Days go by... And nothing is called in. We call walgreens and they have nothing, we call the doctors office and they claim they called it in??? Well, this goes on for a week. Finally, husband calls, again, and speaks with a nurse. She was very nice and apologetic and explained she, herself, was frustrated with their office staff because she never received any messages from us to call in the prescriptions. Now, they were suppose to be ready Friday for pick up. Here it is, Tuesday, and they tell us it will be ready at 4:30. Situation is getting ridiculous. Again, Cheryl Vallie is wonderful but she honestly needs a new staff. I, myself, am very close to looking for a new doctor.

Cheryl Vallie herself is a great PA, BUT her staff is horrible! They can run from rude, extremely…read morerude, negligent and everything in between. I've been waiting 4 days for return phone call regarding blood pressure meds which I'm out of. And, be prepared to wait and wait during the office visit.

Texted to schedule. She gave me a time to come in on the day I wanted and asked if I knew where her…read moreoffice was. Responded back asking for the address and then never heard back. I scheduled with another therapist and texted never mind so she might pick up the fact that she never got back to me. Never even received a text or call apologizing for the mix up. No therapist is that busy. I was completely professional and non-demanding in my communication with her.

Midland Physical Therapy is hands-down the very best in West Texas. The staff is very knowledgeable…read moreand friendly. They helped me when no one else could...and did it incredibly fast and with so much compassion! The dry needling and laser therapy that they use was life changing for me! I have maintained my good health and completely eliminated my back and neck pain by continuing the exercises that they taught me. If I ever have problems, I will get to them before I have a medical procedure or spend a lot of time and money jumping from doctor to doctor.

Tried calling to make an appt and after being on hold for several minutes and being transferred…read morearound, I was told I need a physicians referral to talk to anyone or to make an appt even though right on their website it says, "no referral, no problem." "We can see patients without a physicians referral." They didn't even bother to ask me any questions.. Waste of time.

If I could give this clinic zero stars, I absolutely would. I have to ask: where is the Hippocratic…read moreOath when it comes to patient care at this clinic? My husband was involved in a car accident and went to the ER, where a CT scan was performed. Thankfully, there were no fractures, but he was diagnosed with a chest contusion. He was advised to follow up with a general orthopedic specialist. Almost two months later, he was still experiencing discomfort, and his primary care physician also recommended that he see an orthopedic specialist. We were given a referral to West Texas Orthopedic, only to receive a call from the clinic telling us that they do not treat ribs or anything involving the chest/thoracic area -- and apparently this was the case even though he has Blue Cross Blue Shield insurance. I find this extremely difficult to understand. How can an orthopedic clinic refuse to evaluate a musculoskeletal injury involving the chest? What about the intercostal muscles, ligaments, or other soft tissues that could potentially be involved? We weren't asking them to treat a heart condition. We were asking for an orthopedic evaluation following a traumatic injury. What made the situation even more frustrating was that we were told he could see a cardiologist instead. A cardiologist? My husband was referred to an orthopedic specialist because he continues to have pain and discomfort following a car accident. He does not have a heart condition or high blood pressure!! This is exactly why patients rely on medical professionals to guide them to the appropriate specialist. Someone without medical knowledge could easily be confused or sent in the wrong direction by advice like this. Aclinic specializing in orthopedics should at least be able to clearly explain where a patient with this type of injury should go for appropriate evaluation and follow-up. This experience was incredibly disappointing. I would not recommend this clinic based on what we experienced. If you live in Midland and need orthopedic care for an injury involving the chest or ribs, you may need to look outside the area to find someone willing to evaluate you. Very disappointing experience.

My mom had an appointment with them and she came back very upset. Staff very unfriendly, not…read morepatience and unkind. She had the worse experience.

I love being cared for by Jubel Reed. He is caring and gets to know his patients. He, Heather, and…read morethe team cared tenderly for my elderly mother. Now they are caring for me in my senior years. This group treat the white body. I don't know what our family would do without them. You can't go wrong putting your health in the hands of Jubel Reed.