I suffered a back injury last year that initially seemed to improve, but several months later the…read morepain returned. Since then it has progressively worsened, especially over the last six months. Because of circumstances outside my control, I had to delay seeking medical care. When I was finally referred to a spine specialist, I chose Dr. Nwojo's office because of his education and experience. Scheduling was frustrating from the beginning. After my referral was sent, it took over a week for the office to contact me. Then, the day before my appointment, I was told they needed my MRI images and that the appointment couldn't proceed without them. I had to scramble to obtain the imaging and reschedule. I don't understand why this wasn't communicated when the appointment was originally made. When I arrived, I was seen by a nurse practitioner rather than Dr. Nwojo. I understand that many practices use NPs, but I left feeling that once it was determined I was not a surgical candidate, the focus shifted almost entirely to explaining why surgery wasn't an option instead of trying to determine why I was experiencing progressively worsening neurological symptoms. Throughout the visit, I asked what was causing my symptoms, whether they were consistent with my lifting injury, why they had worsened, and whether they were likely to continue progressing. The answers were largely that it was "possible," "hard to say," or "I don't know." I understand that medicine doesn't always provide definitive answers, but I left without a clear explanation for why my condition had changed so significantly. One comment that stood out was that if imaging had been obtained immediately after the injury, they may have been able to say more. Unfortunately, that wasn't my choice. My employer denied coverage for the injury, and I couldn't afford to pursue imaging on my own at that time. What disappointed me most was leaving without a clear plan to investigate the neurological symptoms that brought me there. My recommendations were medications, physical therapy, and possibly pain management. Those may be appropriate treatments, but they didn't answer the questions I came seeking help with. I paid for this visit out of pocket and traveled to Odessa hoping to better understand what was happening to my back. Instead, I left feeling discouraged and still searching for answers. I was polite and respectful throughout the appointment, but I left feeling that my concerns had not been fully addressed.

Dr. Nwojo performed ACDF surgery on my C4-C7 and placed a titanium plate with 8 screws and it oh my…read moregosh the Lord worked miracles thru his hands. I've been battling this pain for years and now I can finally live life better. I was in and out in one day and was playing golf after 6 weeks. I can't recommend Dr. Nwojo enough if you need any type of spinal surgery! He was. Godsend to me. Thank you Dr. Nwojo.

Everyone on the staff, from the receptionist to the doctor, was super friendly and very efficient…read more I was seen in a very timely manner, much more quickly than in most regular doctor's offices. They sent me on my way with paperwork to give to my primary physician in case I don't get better soon. Since I had an ear infection and was supposed to fly home the next day, the doctor wanted to make sure I had as quick of a recovery as possible so I wouldn't have a miserable flight. Everyone there seemed to really care about making me feel better and I really appreciated that extra touch of caring since I was away from home and didn't feel well. Highly recommended!!!!

I took an injured employee in for the first time with no knowledge of this facility. I was more…read morethan pleased with the staff and the attending physician. The service was quick and thorough. The physician was very knowledgeable in Recordable vs. non-Recordable and provided communication for great case management. I'd would actually use this physician in his private practice. However, when sending an employee over alone, the registrar is very ignorant to what case management is and rude. She invited me to send my employee else where. I simply needs to communicate that we have modified duty available and I was advised that the doctor would be in charge of patient care! My advise to an employer, do not send an employee unaccompanied based on today's experience. If the support staff was as hospitable, I'd definitely score this facility a 5 Star hands down.

Lazy front receptionist and rude. I asked twice what the wait would look like after waiting 30…read moreminutes and refused to answer me. Mind you I have an infant who is bouncing off the walls my 10 year old is ill and I'm pregnant with recent spine surgery. I was shocked at the wait time they took people that came after us and then she stated well it's cause you're a new patient noooo my infant and I have been there multiple times. The insurance did not change nothing changed. She acted like it was an inconvenience to retrieve the insurance from my medical profile. Dr Payne is amazing staff needs help.

This facility was very nice and quick! Great music in the…read morewaiting area was a plus! Everyone I dealt with the whole time was very sweet. Would definitely recommend!

I had a herniation to my c6-c7 and was recommended to come here by a friend. Stan did an excellent…read morejob even though my pain level was outrageous. I regained range of motion and movement which had all but seized up. The place is no frills, but he is very attentive and caring. I would recommend him and his office staff to anyone, especially if it is your first time, or if your insurance is not the most responsive.

You must have full coverage or be very wealthy! UCSF who runs this is very money hungry!…read more If poor a quick in out in emergency and your on your own. Also The biggie is You must have a "Primary Care Doctor. So far none available to the lower class. If poor or lower class might be better to use a walk in clinic. If in San Rafael steer clear of Medical at The Ritter Center, this is for Latino and especially drug users! Any thoughts of suicidal tendencies you will be put in an uncomfortable emergency room that will be too warm. Might be better off with Kaiser!

Exceptional physical therapy program. The total crew is very knowledgeable, caring, and sharing…read more Most every time, I attend therapy, I can tell improvement that makes each day go much better. I do have days, that seem worse than others, but with therapy, I have been able to manage the physical work day better than expected. This crew, at Martin County Hospital Physical Therapy, has been a true blessing for me several times, not just at the moment, but in the past as well. In Addition, I would like to mention, I have been seen several times in the emergency room for injuries and ailments. Everyone from security, admittance, and emergency room professionals for the most have been very courteous, and very helpful as well; a true blessing. Their was one time, they told me I just had interjection after checking me for COVID, when I was in severe pain. The true diagnosis was severe Clostridium difficile. That was the only time I felt they did not take me serious. I am not the type to rate everyone good or great and I do understand others may have different experiences, this is my honest opinion. Problems take place everywhere. Evaluations most of the time are best after several visits, but not always.

Great place ! Very helpful with treating my pain and back problems I'm grateful staff was kind and…read moreconsiderate of checking too make sure you took care of in a timely manner

If i could give 10- stars I would. Dr. Doctor is an incredible physician and anyone who gets the…read moreprivilege to be seen by him is in GREAT hands. The staff at WTSI have been nothing short of amazing and caring and Stacy in the front office is knowledgeable and very caring. Thanks for hitting a home run for me.

If you're needing knee replacement surgery there is no reason to go out of town. Dr. Gage Liesman…read moredid a total knee replacement using the Mako robotics system. Surgery was performed at the Texas Surgical Center here in Midland, TX. I am 7 weeks after surgery and no walker, no cane and walking on my own after 2nd week. I waited 12 years to get this done and I wouldn't go anywhere else. Dr. Liesman knows his business. You do have to put in the work to heal but well worth it.

Amazing staff and creative doctors and superior care given to members of the community. My father…read moreloves being cared for here as the staff makes you feel like family. The level of care is second to none.

I rarely leave negative reviews, but my experience was disappointing enough that I feel compelled…read moreto share it. I scheduled an appointment for sudden lower back pain that started while I was simply putting on my shoe. I had not been involved in a car accident, had not fallen, and had not experienced any type of trauma. Because I was paying completely out of pocket, I wanted to understand the reasoning behind the recommendation for X-rays before agreeing to additional costs. I want to be very clear: I was not refusing treatment, arguing, or claiming to know more than the doctor. I was simply asking questions so I could make an informed decision about my care and my finances. Instead of feeling educated or reassured, I felt like my questions were met with frustration and defensiveness. At one point, I was told that I was questioning his medical opinion and was asked if I was a nurse because I was asking for clarification. That response was shocking to me. Patients have every right to ask questions about their treatment plan, especially when they are paying out of pocket. Asking for an explanation should not be viewed as disrespectful or challenging a provider's expertise. Rather than taking the time to explain why imaging was necessary in my specific situation, I felt like the conversation became focused on defending the recommendation instead of helping me understand it. I left with more questions than answers. I also felt that my concerns were repeatedly attributed to my weight rather than being addressed in the context of the actual symptoms that brought me in. While I understand that weight can impact overall health, I came in seeking help for sudden, severe pain--not to be made to feel like my weight was the automatic explanation for everything. What made the experience even more frustrating was hearing conversations in the office about keeping patients coming back, convincing patients to continue treatment, and making sure appointments were kept. Hearing that emphasis while simultaneously feeling dismissed for asking legitimate questions about my care left a very poor impression. The issue was never the recommendation for X-rays. Had the reasoning been explained respectfully and professionally, I may have completely understood and agreed. The issue was the attitude, communication, and the way I felt treated for simply wanting to understand my care before spending additional money. Patients deserve to feel heard, respected, and comfortable asking questions. Unfortunately, that was not my experience, and I left feeling judged, dismissed, and disappointed. I cannot recommend this office based on the way this interaction was handled.

I've been going to HQ for all of my chiropractic needs since 2015 or so. I would highly recommend…read morethem to anyone.