Outstanding and fantastic healthcare experience. The whole…read moreteam was awesome. From the front desk receptionist who checked me in to the custodian who cleaned my treatment room. The nurses were kind and compassionate. They even found an iPhone charger for me since I was in observation for 8 hours. I had X-rays, medications, IVs, and labs. Dr. Ott kept me informed; he was very detailed and comprehensive. While I was waiting they ordered lunch for me too. The results were quick and the treatment was effective. I left feeling much better and at peace. Thank you. In gratitude. Paul S.

I had the pleasure of being cared for by Dr. Moody, DR. Casey and staff members Ricardo, TJ,…read moreChristina, Francis and Gavi. They are all top notch! It was scrubbed clean and there was no wait. Recommend highly!

Lazy front receptionist and rude. I asked twice what the wait would look like after waiting 30…read moreminutes and refused to answer me. Mind you I have an infant who is bouncing off the walls my 10 year old is ill and I'm pregnant with recent spine surgery. I was shocked at the wait time they took people that came after us and then she stated well it's cause you're a new patient noooo my infant and I have been there multiple times. The insurance did not change nothing changed. She acted like it was an inconvenience to retrieve the insurance from my medical profile. Dr Payne is amazing staff needs help.

This facility was very nice and quick! Great music in the…read morewaiting area was a plus! Everyone I dealt with the whole time was very sweet. Would definitely recommend!

Everyone on the staff, from the receptionist to the doctor, was super friendly and very efficient…read more I was seen in a very timely manner, much more quickly than in most regular doctor's offices. They sent me on my way with paperwork to give to my primary physician in case I don't get better soon. Since I had an ear infection and was supposed to fly home the next day, the doctor wanted to make sure I had as quick of a recovery as possible so I wouldn't have a miserable flight. Everyone there seemed to really care about making me feel better and I really appreciated that extra touch of caring since I was away from home and didn't feel well. Highly recommended!!!!

I took an injured employee in for the first time with no knowledge of this facility. I was more…read morethan pleased with the staff and the attending physician. The service was quick and thorough. The physician was very knowledgeable in Recordable vs. non-Recordable and provided communication for great case management. I'd would actually use this physician in his private practice. However, when sending an employee over alone, the registrar is very ignorant to what case management is and rude. She invited me to send my employee else where. I simply needs to communicate that we have modified duty available and I was advised that the doctor would be in charge of patient care! My advise to an employer, do not send an employee unaccompanied based on today's experience. If the support staff was as hospitable, I'd definitely score this facility a 5 Star hands down.

Midland Physical Therapy is hands-down the very best in West Texas. The staff is very knowledgeable…read moreand friendly. They helped me when no one else could...and did it incredibly fast and with so much compassion! The dry needling and laser therapy that they use was life changing for me! I have maintained my good health and completely eliminated my back and neck pain by continuing the exercises that they taught me. If I ever have problems, I will get to them before I have a medical procedure or spend a lot of time and money jumping from doctor to doctor.

Tried calling to make an appt and after being on hold for several minutes and being transferred…read morearound, I was told I need a physicians referral to talk to anyone or to make an appt even though right on their website it says, "no referral, no problem." "We can see patients without a physicians referral." They didn't even bother to ask me any questions.. Waste of time.