Outstanding and fantastic healthcare experience. The whole…read moreteam was awesome. From the front desk receptionist who checked me in to the custodian who cleaned my treatment room. The nurses were kind and compassionate. They even found an iPhone charger for me since I was in observation for 8 hours. I had X-rays, medications, IVs, and labs. Dr. Ott kept me informed; he was very detailed and comprehensive. While I was waiting they ordered lunch for me too. The results were quick and the treatment was effective. I left feeling much better and at peace. Thank you. In gratitude. Paul S.

I had the pleasure of being cared for by Dr. Moody, DR. Casey and staff members Ricardo, TJ,…read moreChristina, Francis and Gavi. They are all top notch! It was scrubbed clean and there was no wait. Recommend highly!

Everyone on the staff, from the receptionist to the doctor, was super friendly and very efficient…read more I was seen in a very timely manner, much more quickly than in most regular doctor's offices. They sent me on my way with paperwork to give to my primary physician in case I don't get better soon. Since I had an ear infection and was supposed to fly home the next day, the doctor wanted to make sure I had as quick of a recovery as possible so I wouldn't have a miserable flight. Everyone there seemed to really care about making me feel better and I really appreciated that extra touch of caring since I was away from home and didn't feel well. Highly recommended!!!!

I took an injured employee in for the first time with no knowledge of this facility. I was more…read morethan pleased with the staff and the attending physician. The service was quick and thorough. The physician was very knowledgeable in Recordable vs. non-Recordable and provided communication for great case management. I'd would actually use this physician in his private practice. However, when sending an employee over alone, the registrar is very ignorant to what case management is and rude. She invited me to send my employee else where. I simply needs to communicate that we have modified duty available and I was advised that the doctor would be in charge of patient care! My advise to an employer, do not send an employee unaccompanied based on today's experience. If the support staff was as hospitable, I'd definitely score this facility a 5 Star hands down.

Lazy front receptionist and rude. I asked twice what the wait would look like after waiting 30…read moreminutes and refused to answer me. Mind you I have an infant who is bouncing off the walls my 10 year old is ill and I'm pregnant with recent spine surgery. I was shocked at the wait time they took people that came after us and then she stated well it's cause you're a new patient noooo my infant and I have been there multiple times. The insurance did not change nothing changed. She acted like it was an inconvenience to retrieve the insurance from my medical profile. Dr Payne is amazing staff needs help.

This facility was very nice and quick! Great music in the…read morewaiting area was a plus! Everyone I dealt with the whole time was very sweet. Would definitely recommend!

You must have full coverage or be very wealthy! UCSF who runs this is very money hungry!…read more If poor a quick in out in emergency and your on your own. Also The biggie is You must have a "Primary Care Doctor. So far none available to the lower class. If poor or lower class might be better to use a walk in clinic. If in San Rafael steer clear of Medical at The Ritter Center, this is for Latino and especially drug users! Any thoughts of suicidal tendencies you will be put in an uncomfortable emergency room that will be too warm. Might be better off with Kaiser!

Exceptional physical therapy program. The total crew is very knowledgeable, caring, and sharing…read more Most every time, I attend therapy, I can tell improvement that makes each day go much better. I do have days, that seem worse than others, but with therapy, I have been able to manage the physical work day better than expected. This crew, at Martin County Hospital Physical Therapy, has been a true blessing for me several times, not just at the moment, but in the past as well. In Addition, I would like to mention, I have been seen several times in the emergency room for injuries and ailments. Everyone from security, admittance, and emergency room professionals for the most have been very courteous, and very helpful as well; a true blessing. Their was one time, they told me I just had interjection after checking me for COVID, when I was in severe pain. The true diagnosis was severe Clostridium difficile. That was the only time I felt they did not take me serious. I am not the type to rate everyone good or great and I do understand others may have different experiences, this is my honest opinion. Problems take place everywhere. Evaluations most of the time are best after several visits, but not always.

My boyfriend had to come here for a minor surgery. Not being put under but working on his leg. Not…read moreonly did they not offer any kind of medication to ease his anxiety, they offered literally nothing for the pain after surgery. Told him he could take regular OTC pain meds. Literal insanity. Then we get to the appointment and we are 15 minutes early because we are polite and they kept us waiting for over an hour!!!! Worst customer service I have ever experienced at a medical office!! I do not recommend this business at all. I would rate zero stars if that was an option.

Went to Dr. Lynch about hernia repair surgery. Hardly no wait at all. Staff was friendly and…read moregreat. Dr. Lynch was very informative about the process. Very respectful and friendly man. Surgery was what was expected and explained. I visited with PA, Cody Mygrant for the two week checkup. He's so full of energy and enthusiasm!! Makes the visit much more comfortable. Everything was healing great! Saw him again at 4 weeks for a lil scare, but again everything was good :) I'm very happy with the surgery outcome and I'm on the road to healing!

Midland Physical Therapy is hands-down the very best in West Texas. The staff is very knowledgeable…read moreand friendly. They helped me when no one else could...and did it incredibly fast and with so much compassion! The dry needling and laser therapy that they use was life changing for me! I have maintained my good health and completely eliminated my back and neck pain by continuing the exercises that they taught me. If I ever have problems, I will get to them before I have a medical procedure or spend a lot of time and money jumping from doctor to doctor.

Tried calling to make an appt and after being on hold for several minutes and being transferred…read morearound, I was told I need a physicians referral to talk to anyone or to make an appt even though right on their website it says, "no referral, no problem." "We can see patients without a physicians referral." They didn't even bother to ask me any questions.. Waste of time.

I grew up knowing this hospital. My dad was a nurse there for a while. I was in and out from time…read moreto time and I always found myself up there for whatever reason visiting or being in it. As an adult who married a Cystic Fibrosis patient and living in Odessa, ten hours away from the CF a clinic and his doctors.. MCH was nowhere near what we needed for my husband during a difficult health moment and I will say, this is a way smaller hospital than what my husband is used to and they don't really know about CF and what's needed. Transfer orders took forever, there was so much confusion on the Odessa side when the Houston side had everything figured out and were waiting for us. When we would talk to the nurses and doctors, they wouldn't listen. Respiratory took over a day to visit, good thing we brought our own meds, which they then took downstairs to check into their system to bring it back up so he could do his treatments and we never received our medicine. They never came back with it. OUR meds that we brought. We know that MCH is not where we will go next time. For smaller less concerning needs, it's fine. For us, we will just drive to Houston next time.

My husband was hospitalized here for a collapsed lung and this hospital was fantastic. The nurses…read morewere friendly, easily reached and took excellent care of him. The procedures they used were the most noninvasive. We couldn't be happier with the care he received.

If you're needing knee replacement surgery there is no reason to go out of town. Dr. Gage Liesman…read moredid a total knee replacement using the Mako robotics system. Surgery was performed at the Texas Surgical Center here in Midland, TX. I am 7 weeks after surgery and no walker, no cane and walking on my own after 2nd week. I waited 12 years to get this done and I wouldn't go anywhere else. Dr. Liesman knows his business. You do have to put in the work to heal but well worth it.

Amazing staff and creative doctors and superior care given to members of the community. My father…read moreloves being cared for here as the staff makes you feel like family. The level of care is second to none.