My daughter chose this please for me. I was needing X-rays due to a fall I had a few days earlier…read more The staff, doctor and nurses were very caring and very sensitive about the pain I was having. This place was amazing and i highly recommended it.

We always go here for the up most cares. The nurse and…read moredoctor helps us and gave us the up most care. 10/10 recommend

Outstanding and fantastic healthcare experience. The whole…read moreteam was awesome. From the front desk receptionist who checked me in to the custodian who cleaned my treatment room. The nurses were kind and compassionate. They even found an iPhone charger for me since I was in observation for 8 hours. I had X-rays, medications, IVs, and labs. Dr. Ott kept me informed; he was very detailed and comprehensive. While I was waiting they ordered lunch for me too. The results were quick and the treatment was effective. I left feeling much better and at peace. Thank you. In gratitude. Paul S.

I had the pleasure of being cared for by Dr. Moody, DR. Casey and staff members Ricardo, TJ,…read moreChristina, Francis and Gavi. They are all top notch! It was scrubbed clean and there was no wait. Recommend highly!

Waited 2 hours in the ER for my 87 year-old husband to be seen for severe dizziness and extreme…read morepain in his swollen right ankle (ankle surgery in December, wound site still not healed) and they took care of everyone else, including people who arrived after he did, leaving him to sit in the hallway. I loathe this hospital deeply. I'll take him to Odessa next time.

Recently called dispatch bc I felt I was having chest pains and the ambulance showed up at my door…read moreand acted like they knew me but they had never seen me before and while I was in the ambulance they just sat there and didn't drive until I told them my husband was on his way. They then proceeded to push me into the waiting room..., I know exactly what happened and of course no one should trust anyone who would violate your HIPAA rights!

They are price gouging patients! CASH PRICE! $25,000 for a 3 hour visit for my daughter. She had a…read moreCAT scan a iv, bloodwork and pain meds. I took my son for thrush in his mouth they gave a med that didn't work and we still had to go to another Dr to get something that did. Didn't even get a IV $14,000 CASH PRICE My oldest son took his 5 year old, she had swallowed a magnet. One xray and they sent them to the hospital. $9500!!! CASH PRICE!! If you don't have insurance? THIS IS NOT A PLACE FOR YOU TO GO! YOU are giving them an open check to take all of your savings and put you in debt.

called someone to make sure that I could be seen but of course they always send me out of there…read moreimmediately. My chiropractor said I need to go to the emergency room I have something wrong with my thoracic part of my spinal cord possibly due to a wreck and I can't get help in this town. this is all part of a lawsuit that I'm having to deal with to a car insurance company and it's looking like I need to open ones because you know the hospital they have the worst care so I always would prefer signature care, cause I went there in but you know for some reason Midland they can't help me per the usual around here. The lawyer will take care of bill.

You must have full coverage or be very wealthy! UCSF who runs this is very money hungry!…read more If poor a quick in out in emergency and your on your own. Also The biggie is You must have a "Primary Care Doctor. So far none available to the lower class. If poor or lower class might be better to use a walk in clinic. If in San Rafael steer clear of Medical at The Ritter Center, this is for Latino and especially drug users! Any thoughts of suicidal tendencies you will be put in an uncomfortable emergency room that will be too warm. Might be better off with Kaiser!

Exceptional physical therapy program. The total crew is very knowledgeable, caring, and sharing…read more Most every time, I attend therapy, I can tell improvement that makes each day go much better. I do have days, that seem worse than others, but with therapy, I have been able to manage the physical work day better than expected. This crew, at Martin County Hospital Physical Therapy, has been a true blessing for me several times, not just at the moment, but in the past as well. In Addition, I would like to mention, I have been seen several times in the emergency room for injuries and ailments. Everyone from security, admittance, and emergency room professionals for the most have been very courteous, and very helpful as well; a true blessing. Their was one time, they told me I just had interjection after checking me for COVID, when I was in severe pain. The true diagnosis was severe Clostridium difficile. That was the only time I felt they did not take me serious. I am not the type to rate everyone good or great and I do understand others may have different experiences, this is my honest opinion. Problems take place everywhere. Evaluations most of the time are best after several visits, but not always.

DO NOT GO HERE website shows RAPID COVID TESTING $165 but I was charged $565! Rude front desk staff…read morewhen I told her I had medicaid and wanted to pay out of pocket she rolled her eyes and grabbed my card. She told me doctor could charge what he wants to with me having no insurance. I explained I have insurance but my child who is in foster care only has medicaid. She had no remorse at all and continously told my husband he had to leave the waiting area all while my 10 month old foster child with 105 temp was crying. Just awful experience. I cried leaving this place. NEVER have had such a bad experience here all the times I have come. I can only think it is because the child is on welfare.

Amazing staff. Very friendly. No waiting at all. Thank you Kendra, Tina and Dr Delgadoread more

So they're trying to charge me $800 for one x-ray, one x-ray,that is totally ridiculous. I have…read morenever in my life been so ripped off as I have by this so-called hospital. You might want to rethink your high dollar prices! you're not that good

there so rude very unconsiderent for this people waiting in the lobby there only here for the money…read moredon't care .. THEY TAKE FOREVER TO WAIT TO GET A ROOM IN THE BACK RIDICULOUS . Literally HOURS ...

I've never had anything but great experiences here. I saw the previous review and was skeptic but…read morehonestly every single person there couldn't be nicer. The nurse was sweet and cordial; the doctor was very courteous and precise. If you're looking for somewhere to go if you have a head cold, or a stomach bug then you'll be fine here. Wait has never been long, and the offices are clean. As for the guy at the front desk- he's perfectly friendly, not overly talkative but I've never once seen him be rude or discourteous to a single person...I can't speak for everyone but he's perfectly agreeable in my opinion. Who knows, maybe the attitude we bring in dictates the attitude we get in return.

I am a registered nurse who works in the medical field (and have for over 13 year0. After calling…read morethis clinic to make an appointment for a patient I was talked down to by the front office man "Jay" who went on to tell me how he has been doing this job for years and scoffed at me for trying to make a simple appointment. When I attempted to speak with him over this patient he would interrupt me and told me basically I did not know what I was talking about. He then hung up on me. When I called back and asked to speak to his Supervisor he informed me I would not be able to speak to anyone else and he would not allow me to waste anymore of his time and hung up on me! I am attempting to bring business to your office and arrange an appointment for a person (patient) who would be bringing money and job security to your clinic and I am hung up on and told I am wasting your time? I have made note in company data base where I also read numerous other reports over the same thing with "Jay". If the front off ice acts this way I can only assume what the physicians are like. As we all know your employees are a reflection of you. I personally will not refer or attempt to arrange another patient to go to this clinic and will use many of the other friendly and competent clinics in the area.

This was the first time visiting Vital Care. I am so…read moreimpressed with this place!!!! I have been to other "urgent" care places in Big Spring, and they cant even come close to the care I received here!!! From the front desk with Junior, to seeing Terri the provider. So helpful, so kind, so knowledgeable, answered ALL my questions, and actually listened to what I came in for and wasn't herded in and out like cattle. BIG SHOUT OUT TO VITAL CARE! Thank you for taking such good care of me!!!!

I had an appointment and was there in plenty of time. The receptionist was not friendly at all…read more Unfortunately, the card reader was not reading my debit card and the girl acted as if I was attempting to defraud her. She talked to me as if I'd never used a card reader before, and then rolled her eyes when the reader would not read my card the 2nd time. (I tried both the chip and the slider.) She did not offer to manually enter my card data and would not accept a paper check. Damn, but I miss AffordaCare!

Dr Bonnie Carter she's the best and she listens and knows her stuff . I moved to Odessa 9 yrs ago …read more I needed a family Dr. went to a few of them be honest they al sucked I found 1 then a few months poof gone. Found Dr Carter about 6 hrs ago she moved around and I followed. Why because she's that good so if you want a extremely kind knowledgeable Dr. . Dr. Carter is the best.

Dr. Carter has been my primary care physician for two years now, going on three. She is by far the…read morebest doctor I have ever experienced. She patiently listens, educates, and asks questions in a non-condescending way where I never feel she is in a hurry to rush me. I always leave my appointments better Informed and confident all my medical Issues have been thoroughly addressed. I am retired and traveling. I drove 12 hours and got a hotel room just to keep this appointment. Will gladly do so again if necessary for my next appointment. Good doctors are hard to find and she is a keeper.