I have always appreciated the care I have received at Dr. McGee's office. Everyone has been…read moreextremely helpful and they respect my time. I am in and out of there in a very timely fashion. When scheduling procedures they have been very flexible and accommodating. Although I have only seen Dr. McGee himself a couple of times, his staff is very knowledgeable and professional. I would like to personally thank all of them for a job well done.

Dr. Frank McGehee is a great doctor. I trusted him and would have been happy to continue seeing…read morehim. However, with so few pain management doctors in Midland, it's nearly impossible to see him. During the two and a half years that I was his patient, I spoke to him only twice. Instead, I had to see his nurse practitioner, and that's where the problem lay. She (1) made lots of mistakes; (2) paid no attention to me when I tried to explain my symptoms; (3) was condescending and occasionally argumentative. Recently I tried to leave a message with the receptionist to ask Dr. McGehee to call me about a question before I had a procedure done. I spent about a half-hour on the phone with her, explaining what I wanted and why. Instead of simply passing the message along to him, she insisted she had to check my chart. Why? I've never experienced anything like that. I was asking for five minutes of the doctor's time. The best doctor in the world does me no good if I can't ask him a simple question. The next day, a nurse from the office called me. All I wanted to know was the difference between two procedures. Instead of answering my question, she threatened to cancel my procedure. I suspect that she was so snarky to me because she *couldn't* answer the question. I spent five minutes on Google and found out what I needed to know. It was a simple question with a simple answer, something a nurse in a pain management practice should have known. It's unfortunate that we have to travel to Lubbock to get good medical care.

The very rude lady who answered the phone refused to answer my question she continually interrupted…read moreme and was extremely unkind. I'm not one to call people names, although it's difficult not to. Let's just say she does NOT belong in the customer care industry. Shame on her for treating a person who is in a lot of pain like that.

From the owner: Any pain doctor at The Institute of Pain Management understands the level of discomfort associated…read morewith any form of pain. From general pain to visceral pain of the internal organs, we have a diagnosis, method, and treatment plan for your unique situation. We are committed to relieving the tension in those strained muscles and the throbbing, gnawing pain in your bones. For more information on how a pain doctor at The Institute of Pain Management can help you, visit our website. Severe pain can interfere with your daily life and keep you from the things you love doing. Don't suffer through pain any longer. The pain doctors at The Institute of Pain Management in Midland, TX are here to help you treat your problems and get you back to your life.Meeting with a pain doctor can be one of the best things you ever do for your health. Chronic pain can really stop you from doing all of the things you enjoy. The pain doctors at The Institute of Pain Management will work with you to come up with

Every time I need to contact the office it takes multiple calls before you finally talk to someone…read more I don't even know if the Doctor knows what a bad impression that makes on his office and his brand. As medicine becomes more detached so does the customer service. Please have a lot of patience because the Doctor is really nice. Additional note, I have now tried 3 days in-a-row trying to get an appointment or at least speak to a nurse but have not received any call backs! I might just have to find another doctor! These people don't care about their patients!

I would not recommend the Midland Spine Institue at all !!!!! I was referred to Dr Jeremy Jones by…read moremy neurosurgeon to see if steroid injections would help with my severe back pain. Well on the first visit, he contradicted what my neurosurgeon diagnosed me with (first reflag) then wanted to do a procedure I did not really want to do. The procedure did not work so he decided he would try a steroid injection in my L4L5 space. He or anybody at the appt or in the actual day of the injection never once explained what was going to happen or any side effects or risks with the injection. After the injection I was rushed (I felt) out of the office - only watched or monitored me for like 10 mins even though I told them I felt very dizzy and nauseous. A week after the injection, I started to feel extremely dizzy lightheaded nauseous and have a huge headache so I tried to call Midland to no avail then tried to call Lubbock and the receptionist told me they could not help me and that I should go to an urgent care center. I could not believe that they treated me this way after I explained what was going on and that I wanted to talk to the doctor or a nurse to find out if this was normal. BTW I was told Dr Jones NEVER calls his patients ... if you have a question or concern you have to make an Appt to see him. RIDICULOUS!!!! Please do not go to the place .... RUN RUN as fast as you can away from them !!!!!!!

Midland Physical Therapy is hands-down the very best in West Texas. The staff is very knowledgeable…read moreand friendly. They helped me when no one else could...and did it incredibly fast and with so much compassion! The dry needling and laser therapy that they use was life changing for me! I have maintained my good health and completely eliminated my back and neck pain by continuing the exercises that they taught me. If I ever have problems, I will get to them before I have a medical procedure or spend a lot of time and money jumping from doctor to doctor.

Tried calling to make an appt and after being on hold for several minutes and being transferred…read morearound, I was told I need a physicians referral to talk to anyone or to make an appt even though right on their website it says, "no referral, no problem." "We can see patients without a physicians referral." They didn't even bother to ask me any questions.. Waste of time.

I love being cared for by Jubel Reed. He is caring and gets to know his patients. He, Heather, and…read morethe team cared tenderly for my elderly mother. Now they are caring for me in my senior years. This group treat the white body. I don't know what our family would do without them. You can't go wrong putting your health in the hands of Jubel Reed.