Superior Floors to the rescue!!…read more Before moving into our new house, we had the tile replaced with vinyl plank (LVP) by another company, who really screwed up one of the rooms. There was a giant soft spot since they started removing the tile but then stopped and just laid the vinyl planks over the tile, including the big hole they left. We went round and round with the first company to try getting them to fix it, until they just stopped showing up or returning phone calls. I found Superior Floors on Yelp and called them to see if they would be willing to fix someone else's mistake. Ryan came out to evaluate the situation and came up with a plan. A couple of weeks later, the installers came out, removed the poorly laid vinyl planks, removed the tile that was supposed to have been removed by the previous company, and reinstalled the planks. The floor is now solid and looks great! I appreciate their willingness to come out for a smaller job and fix someone else's mistake. They'll be my go-to for the future!

From start to finish our experience with Superior was exactly that. When we went to pick out tile…read morewe didn't feel pressured to go one way or another. Everyone we dealt with throughout the entire process was professional and made us feel like we were their main priority. Installation was great and communication was stellar throughout the entire process. You can go to a big box store if you want, but Superior has my business. Would absolutely recommend them to anyone!!!

The best service , products and price! I will recommend to all my family and friends, Claudia is…read moreoutstanding , she is very knowledgeable and will meet all your flooring requirements, I had a great experience with her, she will work hard to make every customer happy, met the owner Rich , he is very friendly and kind, something happened during my flooring installation because of my time schedule , he definitely work extra hard to make things work out perfectly! Thank you Rich and Claudia!

Big Bob's Flooring Outlet recently opened and is located next to Gymnastics USA on Highway 50. If…read moreyou want a more personal shopping experience this is the store for you. I stopped by out off curiosity to see if they carried the wood flooring that matched what I already had and to check out their pricing. They did not carry the exact match I was looking for but they did have was lovely. The prices seemed to be competitive and the gentleman working was very professional and knowledgeable. He was loaded with information and enthusiastic. They offer a credit card that applies to your flooring. It's the buy now pay later option.

I was referred to "Floor Coverings International" and I'm so happy I made that call!…read more The first call with Mario Izquierdo, who is so easy to talk to, very helpful, kind, knowledgeable and really tries to help the customer pick out what will work best for them and is mindful of their situation, to receiving that call saying your carpets are in, the guys were amazing, pleasant, respectful, worked in a timely manner and had the carpets in and looking/feeling great in 2 days, to the walk thru on my nice, new, soft, cushioned carpets!! I highly recommend this company and working with Mario!!! (They are also Great with their prices and the guys will move some of the furniture)

We recently had all of our flooring redone in our 2,677 sq. ft. home by Floor Coverings…read moreInternational. The initial process of meeting with our Design Associate, Mario Izquierdo, was on point. He has a gift of gab and truly sold us on their product and service. Their subcontractors came in the first day and worked until the late night hours to demolish the old flooring and prepare it for the new PLV and carpeting we had just purchased through them. Unfortunately one of them damaged our front door and upon reaching out to Mario again, he notified us that the owner of the subcontracting company was out of town for a medical procedure in Brazil. We waited for a few weeks and still no response, even after reaching out to the owners of FCI directly. Finally the owner returned to the US and dropped by to see the damage. He stated he would take care of the damage and have our door repaired for us. It has been an additional 2 weeks, almost 3, and they never came back to resolve that issue. We also had requested to leave the master bathroom undone until further notice, as we were considering the possibility of having remodeled. After long consideration, we determined that would have to wait. I reached out to Mario on February 13th to let him know we wanted to go ahead with having the flooring job completed, (we have already paid for the materials and labor in full). It was not until the 22nd of February, where I, the customer, had to reach out again to Mario, before I received a response that they would finish the job the following week. On the 27th of February I again had to reach out to Mario to inquire about what day and time to expect the completion of our work to be done. I was told that the workers would be here Thursday morning, but was not provided with an exact time... just a simple response via text with the day. Well, it is now 9:34 am, Thursday, March 2nd, and the installer hasn't shown up. I once more had to reach out to Mario and inquire as to what time they would be coming. I was then told at 12 noon, at which time would be later than I had planned for as I already had made other appointments for later in the day based around the "morning" time frame I had been provided. Again, I reached out to Mario and shared how upset and frustrated I am at this point and how dissatisfied I am that it seems as if I didn't reach out to him myself, I wouldn't know much more. I feel that they are a good company when it comes down to selling, but can lack when it comes down to their customer service and keeping the client informed in a timely basis as to when work completion will take place. I have had to continuously reach out in order to obtain responses and updates, rather than having the Design Associate reach out directly to the customer and following through on what they promise. So just be aware... their sales are on point... their products are good quality and beautiful, as they have several options to select from. But their follow through on their promises leaves a lot to desire. Unless you want to be the one constantly reaching out to them to inquire about dates, times, etc, I would think twice before proceeding with them.

Quote for whole house 3 story condo. In fact, I got 3 quotes. The person in the office was very,…read morevery hard to deal with. No detail on quote. Wouldn't give out measurements! I told her i already had the measurements from home depot and was just verifying their measurements. Called back again, thinking, that the person I got just wasn't understanding my questions. She was as hard to deal with as anyone in my 20 year construction/flipping career. My tenants had the same issue. Oh well.

We have been in the area for a few years, but we relocated from Pennsylvania. Our Carpet One in…read morePennsylvania was the place to go, we did our whole house with them. Sticking with the brand name, we attempted that here. BIG MISTAKE. We happened to catch a commercial of Mark's Floors and noticed it was a local store! We went in and spoke with Margaret who was soo much more personable and helpful than the other employee at Carpet One. Not only was she helpful but she listened to our wants and took us over to the carpet that we requested. We found one we liked almost instantly! One thing we noticed that we were unfamiliar with in comparison to stores like Lowe's, Home Depot, and Carpet One, is the cost on the back of the carpet was the one and only number. We LOVED this! It included the labor and padding all in one! There was no multiple levels of padding! It was hey, we got good padding and it's included in the all in one price!! The entire process was smooth and the carpet was about $4,500 less than our quote from several other places! We expected to wait for a while for the carpet to be installed, due to it being a smaller business, and we needed roughly 3,000sqft of carpet! We were amazed at the two week turnaround including the measurement day, then the carpet delivery, and even the installation! Two amazing gentleman got here at 8:30am on May 1st 2023, and were moving furniture, pulling up the old carpet and padding, bringing up the new carpet and padding. The work ethic and speed at which they were doing quality work is hardly ever seen! We were stunned and impressed! As they were getting to the downstairs they only had 3 rooms left and it was nearing 6:30pm. They were willing to stay and finish, but we requested that they go home and rest! We cannot say enough about the look, the color, and the durability thus far of this carpet!! From the start with Margaret's hospitality, to the cost structure, the turn around time, and finally the work ethic of the installers, we can not give enough praise to this company! In the future we plan on replacing our tile and will absolutely being coming back here!! Impressed is an understatement!

had a bleach stain on the carpet which I tried dyeing and made the stain worse. saw on YouTube…read morethat there's a technique called carpet patching but when I contacted many businesses they didn't do it. found mike and he did a great job and followed up also. here are the before and after pictures

Found Magic Mike carpet repair on the web. We had some 5 y.o. carpet that had some areas that had…read morerolls / wrinkles in it since we had lived here. Mike came out promptly and diagnosed the problem and within 2 hours had gotten rid of the problem areas by stretching the carpet. Looked brand new. He took his time and it was obvious that he knew what he was doing. Brought a significant amount of repair tools to complete the job. Great guy - superb service.

2W Solutions was amazing. Owner and crew were fully engaged throughout the project. The company was…read morean absolute pleasure to deal with. I would whole heartedly endorse and recommend them for residential work. Their work is outstanding and very reasonable.

From the owner: Your bathroom and shower can feel like a relaxing spa getaway. Call us to help redesign and remodel…read moreyour bathroom

They say what they are going to do and they do it. They are…read moreresponsive to my calls and their efficiency made my Carpet project worry-free. Kenny Rocks!

Have floors replaced in all rooms of a house with hardwood flooring. Four years later water damage…read moreappeared in three rooms. Had two flooring companies with over forty years of experience looks at the floors and they indicated the damage was from the lack of a moisture barrier on the concrete slab.. The insurance company came out and inspected the floor and then had a water leak detection engineer inspect the damage and his conclusion was the issue was moisture damage coming from the slab as a result of the lack of the installation of a moisture barrier. All Flooring came out and said they were not responsible since the water was coming in from the exterior walls which is interesting since some of the damage was not by a wall. Yes we had some cracking on the outside walls but three professional painting companies indicated the existing cracks were not large enough to cause interior water damage. This company is a veteran owned company which is one reason we went with them since I am a veteran. The company absolutely refuses to do anything in regards to any type of compensation. I gave the review one star only because I had to select one star.

I've used them twice now over a few years and Earnie is wonderful to work with. I'm always pleased!read more

Hi. Their communication and quality of the product was amazing. Really appreciated his work.read more

I needed repairs to an existing laminate floor. ACE Florida Flooring responded to my query…read moreimmediately. Their representatives were professional, very knowledgeable, and helpful. Their repairs required removal of eight or nine damaged pieces of laminate and replaced using original stock (which I had saved from the original installation). Their service technician arrived on-time, completed the work in less than a few hours, and did an excellent job! I am very satisfied with the finished results and would HIGHLY recommend ACE Florida Flooring.

Ace Florida Flooring did an excellent job tiling another home for me. This is not my first time…read morehiring them, and once again their workmanship, attention to detail, and professionalism were outstanding. The tile work came out beautiful and exactly as expected. They are reliable, skilled, and easy to work with, which is why I've hired them multiple times. I will absolutely continue to use Ace Florida Flooring for future projects and highly recommend them to anyone looking for quality flooring and tile work.