Superior Floors to the rescue!!…read more Before moving into our new house, we had the tile replaced with vinyl plank (LVP) by another company, who really screwed up one of the rooms. There was a giant soft spot since they started removing the tile but then stopped and just laid the vinyl planks over the tile, including the big hole they left. We went round and round with the first company to try getting them to fix it, until they just stopped showing up or returning phone calls. I found Superior Floors on Yelp and called them to see if they would be willing to fix someone else's mistake. Ryan came out to evaluate the situation and came up with a plan. A couple of weeks later, the installers came out, removed the poorly laid vinyl planks, removed the tile that was supposed to have been removed by the previous company, and reinstalled the planks. The floor is now solid and looks great! I appreciate their willingness to come out for a smaller job and fix someone else's mistake. They'll be my go-to for the future!

From start to finish our experience with Superior was exactly that. When we went to pick out tile…read morewe didn't feel pressured to go one way or another. Everyone we dealt with throughout the entire process was professional and made us feel like we were their main priority. Installation was great and communication was stellar throughout the entire process. You can go to a big box store if you want, but Superior has my business. Would absolutely recommend them to anyone!!!

Great price. Great results. Great follow up. I left inquiries with a couple of companies. The owner…read moreresponded very quickly, answered all my questions, and followed up before and after service. We got exactly what we asked and paid for with no upgrade pressure. I highly recommend.

Great job ! He removed stains that other cleaners couldn't ! Thank you for your quick response to…read moreour need. Highly recommend !!

I was referred to "Floor Coverings International" and I'm so happy I made that call!…read more The first call with Mario Izquierdo, who is so easy to talk to, very helpful, kind, knowledgeable and really tries to help the customer pick out what will work best for them and is mindful of their situation, to receiving that call saying your carpets are in, the guys were amazing, pleasant, respectful, worked in a timely manner and had the carpets in and looking/feeling great in 2 days, to the walk thru on my nice, new, soft, cushioned carpets!! I highly recommend this company and working with Mario!!! (They are also Great with their prices and the guys will move some of the furniture)

We recently had all of our flooring redone in our 2,677 sq. ft. home by Floor Coverings…read moreInternational. The initial process of meeting with our Design Associate, Mario Izquierdo, was on point. He has a gift of gab and truly sold us on their product and service. Their subcontractors came in the first day and worked until the late night hours to demolish the old flooring and prepare it for the new PLV and carpeting we had just purchased through them. Unfortunately one of them damaged our front door and upon reaching out to Mario again, he notified us that the owner of the subcontracting company was out of town for a medical procedure in Brazil. We waited for a few weeks and still no response, even after reaching out to the owners of FCI directly. Finally the owner returned to the US and dropped by to see the damage. He stated he would take care of the damage and have our door repaired for us. It has been an additional 2 weeks, almost 3, and they never came back to resolve that issue. We also had requested to leave the master bathroom undone until further notice, as we were considering the possibility of having remodeled. After long consideration, we determined that would have to wait. I reached out to Mario on February 13th to let him know we wanted to go ahead with having the flooring job completed, (we have already paid for the materials and labor in full). It was not until the 22nd of February, where I, the customer, had to reach out again to Mario, before I received a response that they would finish the job the following week. On the 27th of February I again had to reach out to Mario to inquire about what day and time to expect the completion of our work to be done. I was told that the workers would be here Thursday morning, but was not provided with an exact time... just a simple response via text with the day. Well, it is now 9:34 am, Thursday, March 2nd, and the installer hasn't shown up. I once more had to reach out to Mario and inquire as to what time they would be coming. I was then told at 12 noon, at which time would be later than I had planned for as I already had made other appointments for later in the day based around the "morning" time frame I had been provided. Again, I reached out to Mario and shared how upset and frustrated I am at this point and how dissatisfied I am that it seems as if I didn't reach out to him myself, I wouldn't know much more. I feel that they are a good company when it comes down to selling, but can lack when it comes down to their customer service and keeping the client informed in a timely basis as to when work completion will take place. I have had to continuously reach out in order to obtain responses and updates, rather than having the Design Associate reach out directly to the customer and following through on what they promise. So just be aware... their sales are on point... their products are good quality and beautiful, as they have several options to select from. But their follow through on their promises leaves a lot to desire. Unless you want to be the one constantly reaching out to them to inquire about dates, times, etc, I would think twice before proceeding with them.

Quote for whole house 3 story condo. In fact, I got 3 quotes. The person in the office was very,…read morevery hard to deal with. No detail on quote. Wouldn't give out measurements! I told her i already had the measurements from home depot and was just verifying their measurements. Called back again, thinking, that the person I got just wasn't understanding my questions. She was as hard to deal with as anyone in my 20 year construction/flipping career. My tenants had the same issue. Oh well.

We have been in the area for a few years, but we relocated from Pennsylvania. Our Carpet One in…read morePennsylvania was the place to go, we did our whole house with them. Sticking with the brand name, we attempted that here. BIG MISTAKE. We happened to catch a commercial of Mark's Floors and noticed it was a local store! We went in and spoke with Margaret who was soo much more personable and helpful than the other employee at Carpet One. Not only was she helpful but she listened to our wants and took us over to the carpet that we requested. We found one we liked almost instantly! One thing we noticed that we were unfamiliar with in comparison to stores like Lowe's, Home Depot, and Carpet One, is the cost on the back of the carpet was the one and only number. We LOVED this! It included the labor and padding all in one! There was no multiple levels of padding! It was hey, we got good padding and it's included in the all in one price!! The entire process was smooth and the carpet was about $4,500 less than our quote from several other places! We expected to wait for a while for the carpet to be installed, due to it being a smaller business, and we needed roughly 3,000sqft of carpet! We were amazed at the two week turnaround including the measurement day, then the carpet delivery, and even the installation! Two amazing gentleman got here at 8:30am on May 1st 2023, and were moving furniture, pulling up the old carpet and padding, bringing up the new carpet and padding. The work ethic and speed at which they were doing quality work is hardly ever seen! We were stunned and impressed! As they were getting to the downstairs they only had 3 rooms left and it was nearing 6:30pm. They were willing to stay and finish, but we requested that they go home and rest! We cannot say enough about the look, the color, and the durability thus far of this carpet!! From the start with Margaret's hospitality, to the cost structure, the turn around time, and finally the work ethic of the installers, we can not give enough praise to this company! In the future we plan on replacing our tile and will absolutely being coming back here!! Impressed is an understatement!

Update: Unfortunately, RNALDI's claim for insurance coverage was denied by their insurance due to…read more"There is no coverage for property that needs to be repaired or replaced due workmanship; therefore, there is no coverage for your claim and no payments will be made. A denial letter is forthcoming. " - FrankCrum General Agency 07/23/2025. Not because they weren't responsible for the installation, but because they are not insured for negligent workmanship. To directly address their continued claim they were misled and a rogue employee performed the install, we have on camera Ricardo Naldi (the registered owner) coming to my home to bid the job, and then himself and three other employees on the following days coming in RNALDI branded T-shirts and in an RNALDI labeled vehicle to perform the install. No one was misled; RNALDI had every opportunity to inspect the site and perform an assessment of the materials to be installed. They sold us the glue and the vapor barrier as evidence by the checks they endorsed and cashed. The result of the work speaks for itself. We relied on their alleged expertise and professionalism, as well as their assurance that their work was insured. I am not sure why either Ulysses or Ricardo continue to state here misleading information or deny responsibility for the work they themselves performed. We will now pursue other options in order to remedy this situation.

Went to great lengths to get my job done the way I wanted…read more On Time - On Budget and a perfect finish Thanks

The word integrity in their name is a joke. They laid a floor down in our home over an area that…read moreshould have been prepped first. We didn't know this, not being floor experts. Water seeped through the floor, we didn't ask them to do anything but put the floor back down after we had a sub floor put in. Owner Randy said ok, and when we were ready to have the floor put back they said they are not going to do it. So the moral of the story is they do not stand behind their promises and they are liars. We paid someone else to take care of it.

We used Integrity Flooring to replace all the carpet in our new home with luxury vinyl plank…read moreflooring. Their selection was terrific and the people in the showroom were very knowledgeable with helping us choose the right product. The work team was incredibly efficient, professional and we are very happy with the finished product. We would not hesitate to use them for future flooring needs.

We were so impressed by Frank Hollinger Family Flooring! We got quotes from three different…read moreinstallers for a whole house porcelain tile job (we bought the tile in advance from Floor & Decor), and Frank Hollinger's was the most reasonable price and the most straightforward. I'm so grateful we went with them because they did an incredible job. Michael's crew was even better than we were hoping for. They showed up on time, were very detailed in their work, made sure the leveling and spacing was perfect, and were in constant contact with us, making sure any concerns or questions were immediately addressed. One of my favorite parts of their work is when they showed us an issue with leveling or spacing and then fixed it without us having to say a word. They also left the house in a much better condition than I was expecting with some cleaning (everything was covered in tile dust after they removed the old tile). Overall, it was just a wonderful job. I'm relieved we had such a great experience with tile installation and wouldn't hesitate to recommend them!

When we bought the house couple years ago, we had one room in the whole house that had carpet, we…read moreneeded to change to tile as the carpet was in pretty bad shape. We contacted the company. It was a smooth process from getting the estimate to finish project. After agreeing to hire them for the project with deposit and signed contract, we got information of what to expect as we are providing the tiles that we like instead of going through them. Once the contractor came, he got right to it and got it done fast. Overall, it's a great company that communicate with us, clean up after themselves, and getting it done right throughout the whole process! The cost of the service is cheaper for what they offer compare to other competitors.

Fantastic advice and customer service from a local business. Carpets and more did a great job…read morehelping me reset my rental property for me to move into in an extremely tight end of year holiday schedule. We got it all done just in time with movers on the same day. Competitive prices. Highly recommend this local business.

We recently decided to replace our carpet throughout the entire house. I called Tom and he came…read moreout to take measurements. He is a great guy and is very knowledgeable about carpet and flooring. He quoted us a price which was very competitive with what we had found at other places, and the quality of the carpet was excellent. The installation went great and only took two days to do the entire house. We will be reaching out to Tom in the near future to get a quote on the plank flooring. I would highly recommend both Tom and Carpets and More.

WOW!... Wow! - Eric is outstanding! With raising kids, pets etc... it sure puts a toll on our…read morecarpet. Well, it may not look brand new but it looks Awsome! I cannot believe how much they were able to get out! Very professional, they know how to really clean carpet and get the dirt out. The others seem to just move the dirt around Eric takes the time and does it right! Next, I will have him back to do my grout ! Thank you

From the owner: We specialize in carpet cleaning, tile and grout cleaning, pressure washing, and upholstery care to…read morekeep your home comfortable and allergy free! We use the latest technologies in equipment and cleansers, and have a "green" option upon request.

We always knew this tile store was there so we stopped by to look and price the tiles. We did not…read moreknow they also did remodeling work. We had a great experience with them. Marco came to the house with Jesus (tile installer) and we talked and went over every inch of detail for the remodel of my master bathroom. Jesus showed up on time and every day. Jesus was exceptional. I was very happy to give the work to a local business. I recommend them for your next project. -Daniel and Millie

ENGLISH (SPANISH BELOW) We needed a kitchen makeover. Our…read morepriority was the floor tile. After much research, we chose Marco Tile in Winter Garden to install a new porcelain floor. Their products are high-quality, the styles and options many, and the customer service exemplary. We were given samples and ideas on how to arrange the tile layout. All aspects of tile removal were discusseddust containment, tile cutting, gluing and leveling, and timetable. Costs and expectations were covered. Their many years of experience were obvious, as the knowledge of Fiorella and Marco was incredible. Installation was seamless. Priorities were made of dust control, perfectly aligned and level tile placement with precision cuts, and new baseboard mitering. Fiorella made sure every one of our concerns was addressed during a thorough walkthrough before the project began. When taking on a huge and expensive job, such as a kitchen remodel, accurate cost assessment, convenient scheduling, and 100% customer commitment make for a successful and satisfying result. Many thanks to Marco, Fiorella, and their entire team for outstanding work. We highly recommend Marco Tile for any kitchen and bath project. SPANISH Necesitábamos un cambio de imagen en la cocina. Nuestra prioridad era el piso. Después de mucha investigación, elegimos a Marco Tile en Winter Garden para instalar un nuevo piso de porcelanato. Sus productos son de alta calidad, los estilos y opciones son muchos, y el servicio al cliente es ejemplar. Nos dieron muestras e ideas sobre cómo organizar el diseño de mosaicos. Se discutieron todos los aspectos de la eliminación de baldosas: contención de polvo, corte de baldosas, pegado y nivelado, y calendario. Se cubrieron los costos y las expectativas. Sus muchos años de experiencia eran obvios, ya que el conocimiento de Fiorella y Marco era increíble. La instalación fue perfecta. Se dio prioridad al control del polvo, la colocación de losetas perfectamente alineadas y niveladas con cortes de precisión y el nuevo biselado de zócalos. Fiorella se aseguró de que cada una de nuestras inquietudes se abordara durante un recorrido exhaustivo antes de que comenzara el proyecto. Al asumir un trabajo enorme y costoso, como la remodelación de una cocina, la evaluación precisa de costos, la programación conveniente y el 100% de compromiso con el cliente hacen que el resultado sea exitoso y satisfactorio. Muchas gracias a Marco, Fiorella y todo su equipo por su excelente trabajo. Recomendamos mucho a Marco Tile para cualquier proyecto de cocina y baño.