If I could give zero stars, I would. This company should change their name immediately. There's barely any laminate and they have ZERO integrity, as their name depicts. Do NOT use this store under any circumstances. The owners are beyond unprofessional. This is a family business where the father and the daughter and both hotheads who cannot have a rational conversation without screaming. I had been shopping for over two months in this store, lugging samples back and forth to my home. I had been on the phone multiple times with Ashley, the daughter of Randy, the owner. After speaking with Lucia, the owner's wife, about having my installation done on two separate Saturdays so that I could move large amounts of furniture into one of my bedrooms, and so the installers could have an easy install, Lucia emailed me, in writing, and told me that the owner, her husband, had okayed the dates. I paid my deposit so I could get on the schedule. The following day, Randy's daughter, Ashley, called me to say that the owner, her father, had now changed his mind, reneged, and refused to schedule his installers to work two separate Saturdays. I was shocked. I proceeded to explain to Ashley that I had something in writing to the contrary, which Ashley evidently did not want to hear, so she would not let me get a sentence out whatsoever. While I was trying to speak, she kept cutting me off, to the point where I had to ask her to stop doing so, as it was rude to not let me finish a thought. She then started suggesting that I didn't have the square footage to warrant two days of installation, after I was promised that I could have two Saturdays. From this point, I stated that I had over 500 square feel of rooms that needed to be completed, one master bedroom and two smaller bedrooms. I told her that they were both about 250 square feet each. From that statement alone, she said that I was belittling her and that I should direct any further inquires to her father, Randy. She slammed the phone down in my ear. I then proceeded to go to the Oviedo store where Randy was working. I had been there less than 30 seconds, and this buffoon of a man started shrieking at me and acting irate. He had no intention of listening to a paying customer. He obviously only wanted to hear what his snowflake daughter had to say and was a complete and utter asshole in front of other customers in the store. This man has ZERO integrity, has no concept of how to treat his customers, and never heard the term "the customer is always right." They have low prices for a reason. This man and his entire family are rude, unorganized, unprofessional, and should never own a customer-service-type business. He has the personality of a pompous ass, total jerk. They are liars, cheats, and care more about themselves than their customers. Nothing about this company has integrity. Do yourself a favor and go somewhere else. You've been warned. read more