Well I went to about 6 flooring places around my area in Lake Mary and came in here and found…read moreexactly what I needed. Basically I was looking for flooring that would match my tile that I already have. Ashley went above and beyond to help me find the perfect flooring and the perfect price. So I get the flooring August 10th and I will let you guys know how it all turned out. So far the customer service has been excellent she always calls me back or sends me an email with photos. Fingers crossed the flooring comes out beautiful and I can move on with this project.!

horrible customer service. I think the owner was drunk when I called. We were referred from a…read morefriend to called to get an estimate. I guess the guys that were good working there left and aren't working there anymore. don't trust this guy or his contractors.

I trusted this company, referred by a close friend, but it became a nightmare. Dustin Chandler gave…read moreme an estimate and said at most five leveling bags might be needed, and that I'd likely get a refund since most people don't need leveling. Once the floor was torn out, they demanded 35 bags, and my cost jumped by over 50%. At that point, I felt like I was being held hostage. They told me if I didn't pay, they would leave me with an unfinished floor. I was completely stuck. Even if they had asked for 10k more, I would have had to pay. The drilling was extreme. Recessed lights came loose and fell out. Some vents fell out, and others were left hanging, turning the first floor into a mess. I had no warning this kind of damage could happen. When I couldn't get help from the staff, I contacted the owner, Celeste Carr, expecting some resolution. The worst part of this entire experience was speaking to the owner, who told me I was being offered only cents on the dollar as a courtesy, which I declined given what I had already paid. Instead of helping, she justified everything and told me I should have read the fine print. I felt betrayed. My advice: read every line carefully. This company leaves you without options once you're in. I fully expect the owner will respond with a fabricated story, but I stand by my experience.

I've been in an out of here for the last several months trying to piece together our remodel…read moreprojects. The team here is so great. Super helpful and knowledgeable of all the things. I'm very indecisive but they have helped me pick and choose based on my feedback. Also, they can order anything you want or need! I found a beautiful selection on Pinterest and they ordered for me at no additional fee. Their showroom is great. They have tons of products and options displayed so you can get a better idea. Their pricing is comparable if not better than their competitors. They offer installation at a very reasonable price. Before install, they come out to quote but what's even better is they put together a project plan outlining the project area, colors, products, "trouble spots" etc so everyone's on the same page. We have NOT yet had our options installed but for shopping they've been great. I'll be back for install update!

Absolutely the best rug buying experience! No frills…read moreshowroom or exterior , but don't let than fool you . They offer quality products from stone, vinyl to rugs , all with fair ,upfront pricing. I insisted on an American made product and found exactly what I was looking for. Installation was timely and well coordinated by our salesman Brandon, who was responsive and helpful. I love our new wall to wall carpet.

Customer service at Flooring America was outstanding. They met us at the door and they answered all…read morethe questions and found the right product for our needs. There was no high-pressure tactics. They found the price that we needed. I highly recommend if you need Flooring to check out this business.

We stopped here to look at flooring tiles. They have a good selection. They have a wide variety of…read morestyles, colors, and finishes to choose from, with options ranging from budget-friendly to more premium-priced tiles. The customer service was good. The representative was knowledgeable and answered all of our questions, and helped us understand the different options they offer. Plus point is that, they're one of the few tile stores in the Orlando area that's open on weekends. Overall, it was a great experience, and definitely recommend stopping by if you're shopping for flooring tiles.

Tile installation is done in 2,7680 sq feet floor. Tiles and grout appeared to be of good quality…read morethus far. Please be aware of delivery charges. They charged by pallets. Very expensive even though it was delivered in one trip. If you make a special order you are not able to return any extra tiles or grout. Special orders can take 3 weeks to a month to be delivered. So plan accordingly with your installer. Sale person service average.

I called for flooring estimates- one to sand and refinish current flooring that was water damaged…read moreand put new engineered hardwood in the living room (now carpeted) to match. The second was to remove the hardwood and put LVP in the entire space. R.B. came to my home on October 4 and measured etc. and said I would receive the estimates within a few days. After one week I still had not received the estimates so I called him. He told me he was sorry, they were short on help and he would have them to me the next day. It is now Nov. 3 and I have still not received the quotes. Needless to say, I would not do business with AB Floors & Restoration as they are proven to be unreliable.

Thanks to AB Floors & Restoration, what started as a nightmare couldn't have ended better or…read morequicker. I had the misfortune to notice buckling wood along the end of our kitchen island. Within 48 hrs, it was determined that the drain hose from our dishwasher (which is housed in the middle of a long island) had been leaking. We have wood floors throughout our home, and the water had traveled several feet under the island, causing extensive damage before it made itself evident. I called hardwood floor specialists, general contractors, and AB Floors & Restoration. NOBODY was as equipped to resolve EVERY aspect of this problem as was AB Floors & Restoration. Not only do they have the technical expertise to dry out the wood, remove water, restore floors and cabinets (among other things), but they also have the business acumen to ensure that the process is seamless. They even handle communication with the insurance company. Ronald, one of the owners, explained his expertise in this area and requested to speak with the insurance adjuster directly. He handled the initial visit with the adjuster at our home, and everything Ronald recommended was approved immediately. There were no surprises in the form of additional fees as the job got going. AB is a family business. The owners are present and very responsive. It is obvious that any subs needed are carefully selected excellent craftsmen. I cannot imagine the amount of stress we would have endured had we done this any other way. Without AB Floors, we would have had to hire several different kinds of specialists (i.e. flooring, plumbing, cabinetry, painting, etc.), leaving ourselves in charge and holding the bag whenever something went wrong or when the various specialists bumped into one another. I'm quite certain there also would have been surprises along the way, adding to the cost and the timing. If you are unfortunate enough to have a water problem, particularly one affecting wood floors, you would be very fortunate to have AB Floors & Restorations resolve it for you.

This company is absolutely wonderful. They recently put in new lvp flooring for me and from the…read moreinitial visit to their store to the completion of the project, they were great! So professional and such attention to every detail, complete with beautiful finishing touches. What a team! I give big kudos to everyone I worked with: Samuel, David, Anabel and Llonel. I can't thank them enough for everything they did for me and I would not hesitate to recommend them to anyone considering new flooring.

I have used FlooringMaster Apopka to install new flooring in two homes. They are convenient in the…read moreApopka Altamonte area and are upfront with their pricing. They do good work however their business operations and scheduling is a headache. Both times using them we were happy with finished product but it was the journey getting to the finished product. On the first house they estimated it would be 2-3 days to complete an entire 3 upstairs bedrooms, hall and staircase. 2-3 days turned into a week. Their typical work starts strong, and the one person shows up the following days to complete the remainder alone. Same thing happened to the 2nd house but this time they forgot to order flooring needed to complete a 3rd room. The overall work is great but their customer service is over promised and under delivered.

Had 1000sf of engineered 3/8" oak sanded and had two rooms added. Our floors were rough looking due…read moreto two dogs and SCS Flooring did an amazing job. We changed the color and now have new looking floors with extra coats of clear. My wife is happy!

Cannot recommend SCS more! Anyone considering LVP or SPC should go with SCS as they are 1 of 3…read morelocations that offer McMillian flooring which is the best LVP/SPC on the market. They not only sold us the floor but installed it all at an unbeatable price. Amazing job! *Side not, call to make an appointment before you go as the first time we went, it said they were open on Apple maps but it's by appointment only 5/5

It has been an absolute pleasure working with Nelson from the moment I stopped by the showroom. He…read morewas so friendly and helpful as I made my selection with my new flooring. I was so happy to support local and he really made sure this project was perfect! Jay and Charlie did such an incredible job on the installation, truly one of the nicest jobs anyone has ever done on our house (and we've had a lot of work done which makes their craftsmanship stand out even more). I highly recommend Unique Flooring for your project and I'm looking forward to working with Nelson again on upcoming home renovations!

My wife and I recently purchased a new construction home. After hearing the ridiculous prices for…read moreflooring options that the builder offered, we decided to go with a local contractor for our project. We got several quotes at different reasonable ranges but only Nelson (the owner) truly impressed us. We arrived after the store was closed (due to Google having incorrect closing times) but Nelson opened back up and stayed for over an hour consulting with us. Never once did he rush us or imply that he had other things to do. And this was before we even agreed to be his clients! No one else showed that level of professionalism. You can guess how the rest went so I will spare you the details. We gave Nelson's team a very short deadline yet they met it and the work is SPECTACULAR! we couldn't be happier. Now, that's not to say there weren't hiccups. However, Nelson immediately took the proper steps needed to resolve any issues that arose. Even more so, he was always polite, caring and honest. Those qualities are far more important to me than the bottom price (which was among the lowest we were quoted as well). I will DEFINITELY be hiring Nelson and his team for future projects. But don't take my word for it. Go and see for yourself. I promise you will not be disappointed!