Update: Unfortunately, RNALDI's claim for insurance coverage was denied by their insurance due to…read more"There is no coverage for property that needs to be repaired or replaced due workmanship; therefore, there is no coverage for your claim and no payments will be made. A denial letter is forthcoming. " - FrankCrum General Agency 07/23/2025. Not because they weren't responsible for the installation, but because they are not insured for negligent workmanship. To directly address their continued claim they were misled and a rogue employee performed the install, we have on camera Ricardo Naldi (the registered owner) coming to my home to bid the job, and then himself and three other employees on the following days coming in RNALDI branded T-shirts and in an RNALDI labeled vehicle to perform the install. No one was misled; RNALDI had every opportunity to inspect the site and perform an assessment of the materials to be installed. They sold us the glue and the vapor barrier as evidence by the checks they endorsed and cashed. The result of the work speaks for itself. We relied on their alleged expertise and professionalism, as well as their assurance that their work was insured. I am not sure why either Ulysses or Ricardo continue to state here misleading information or deny responsibility for the work they themselves performed. We will now pursue other options in order to remedy this situation.

Went to great lengths to get my job done the way I wanted…read more On Time - On Budget and a perfect finish Thanks

Booked Ace Flooring pretty much last minute after buying a house in Orlando and flying in from…read moreCalifornia. They were able to fit me into their schedule, which I really appreciated. They even helped me pick up the flooring for a small fee, which was totally fair, and handled everything from there. Their pricing was better than a lot of the other quotes I got, and the whole process was smooth. The owners are a great husband and wife team, and all of their workers were friendly and respectful. Everyone had a great attitude. They were working hard, so I even jumped in to help unload some flooring and clean up a bit. That's not something I'd normally do, but they were just good people. The installation looked great, and they cleaned everything up before they left. I had to catch a flight the next day, so I didn't get a chance to inspect every room before leaving, but from what I saw, everything looked excellent. They even stayed late to make sure everything was finished before I had to leave for the airport. That meant a lot because my schedule was tight. Overall, I'd definitely recommend Ace Flooring if you're looking for fair pricing, quality work, and honest people who care about getting the job done right.

I needed repairs to an existing laminate floor. ACE Florida Flooring responded to my query…read moreimmediately. Their representatives were professional, very knowledgeable, and helpful. Their repairs required removal of eight or nine damaged pieces of laminate and replaced using original stock (which I had saved from the original installation). Their service technician arrived on-time, completed the work in less than a few hours, and did an excellent job! I am very satisfied with the finished results and would HIGHLY recommend ACE Florida Flooring.

The best service , products and price! I will recommend to all my family and friends, Claudia is…read moreoutstanding , she is very knowledgeable and will meet all your flooring requirements, I had a great experience with her, she will work hard to make every customer happy, met the owner Rich , he is very friendly and kind, something happened during my flooring installation because of my time schedule , he definitely work extra hard to make things work out perfectly! Thank you Rich and Claudia!

Big Bob's Flooring Outlet recently opened and is located next to Gymnastics USA on Highway 50. If…read moreyou want a more personal shopping experience this is the store for you. I stopped by out off curiosity to see if they carried the wood flooring that matched what I already had and to check out their pricing. They did not carry the exact match I was looking for but they did have was lovely. The prices seemed to be competitive and the gentleman working was very professional and knowledgeable. He was loaded with information and enthusiastic. They offer a credit card that applies to your flooring. It's the buy now pay later option.

I trusted this company, referred by a close friend, but it became a nightmare. Dustin Chandler gave…read moreme an estimate and said at most five leveling bags might be needed, and that I'd likely get a refund since most people don't need leveling. Once the floor was torn out, they demanded 35 bags, and my cost jumped by over 50%. At that point, I felt like I was being held hostage. They told me if I didn't pay, they would leave me with an unfinished floor. I was completely stuck. Even if they had asked for 10k more, I would have had to pay. The drilling was extreme. Recessed lights came loose and fell out. Some vents fell out, and others were left hanging, turning the first floor into a mess. I had no warning this kind of damage could happen. When I couldn't get help from the staff, I contacted the owner, Celeste Carr, expecting some resolution. The worst part of this entire experience was speaking to the owner, who told me I was being offered only cents on the dollar as a courtesy, which I declined given what I had already paid. Instead of helping, she justified everything and told me I should have read the fine print. I felt betrayed. My advice: read every line carefully. This company leaves you without options once you're in. I fully expect the owner will respond with a fabricated story, but I stand by my experience.

I've been in an out of here for the last several months trying to piece together our remodel…read moreprojects. The team here is so great. Super helpful and knowledgeable of all the things. I'm very indecisive but they have helped me pick and choose based on my feedback. Also, they can order anything you want or need! I found a beautiful selection on Pinterest and they ordered for me at no additional fee. Their showroom is great. They have tons of products and options displayed so you can get a better idea. Their pricing is comparable if not better than their competitors. They offer installation at a very reasonable price. Before install, they come out to quote but what's even better is they put together a project plan outlining the project area, colors, products, "trouble spots" etc so everyone's on the same page. We have NOT yet had our options installed but for shopping they've been great. I'll be back for install update!

Beautiful work done by this company!…read more They just did our tile floors (a very large project)... I am very happy with them. They sho up when they say they will, they do beautiful work, the clean up every being when they are done. Would highly recommend this company to anyone that needs tile work done.

Very prompt, professional, neat and courteous. The floors were immaculate when he finished the…read morejob. Highly recommend this fine your man.

I had my floors done 6 years ago when the owner was a one man business. I moved and called back to…read morefind out he now has employees and a company. I had him put ceramic tiles on my new home. The service and final details were beyond excellent. The workers were always on time and my wife loved that they cleaned up after themselves. I really look at details and Gonzalo ensured it was done to my satisfaction. I will always recommend City Floors to anyone that needs floors!

Sergio and his installers were fantastic. The cost was fair and the crew went above and beyond on…read morethe install. We get so many compliments on our floor and not just TGIF the style - people notice the quality work and how seamless the flooring is with the baseboards, trim and sealing.

Amazing work. Transformed my kitchen from old to modern and sleek…read more Responds really fast and keeps to schedule. Explained the entire process and expectations. Would highly recommend.

From the owner: We specialize in giving you the “Luxury Look” for less. read more