3/30/26: DO NOT go to Physical Therapy Innovations in El Cerrito. Extremely rushed & distracted…read morestaff, extremely hot & stuffy air, seriously unsanitary bathroom like a truck stop. The intake appt was about 10 or 15 mins & $150 out of pocket. Avoid. This is a slop shop that will overcharge & give only the very minimum. My intake appt was between 10 & 15 mins & rushed, with a very distracted staff. I do not feel that this was nearly enough time to learn about my injury, or show me how to do any exercises, or do any lifestyle PT coaching of any kind. The PT told me to do 2 exercises I was already doing. This was inadequate medical care. All of the staff were polite, friendly & professional. But rushed & distracted. My guess is that the issue was not the staff, but with the apparently intense schedule & metrics required by the business owner. The owner is promoting his 21+ adult content graphic novel(!!) & singing career in the waiting area. The bathroom was filthy with mystery fluid on the toilet seat, on the floor around the toilet, & on the sink & on the floor around the sink. Trampled used tissue paper on the floor & other trash scattered around. The trash can itself was very wet & the lid stuck shut so people were just throwing things on the floor. Because tissues were trampled down flat & fluids were on the floor, clearly it had not been cleaned or checked in substantial time. Like a truck stop restroom. I should have taken photos of it in this condition, but I REALLY had to use the facilities so I grabbed a can of Lysol that was laying on the ground & I sprayed the toilet down with Lysol & I threw away some of the trash on the floor. The entire facility had extremely hot & stuffy & muggy air. No ventilation in sight. The humidity of a nightclub, like lots of people breathing into an enclosed space. Unclean air & total lack of ventilation is how airborne disease spreads, & how airborne pathogens like covid spread. Stuffy to the point that almost everyone including staff had wet hair & wet shirts sticking to them from sweat. I tested myself for covid after the appt every other day for a week, & thankfully I didn't catch covid there, but I would not have been surprised if I had. Very crowded & very noisy group exercise room. No masks on anyone. After the appt I talked to 3 people in the neighborhood & they'd been there, & both said their appts were never over 15 mins & neither of them were satisfied with the medical treatment they had received. One of them only went to 2 appts then changed to a new PT because of bad service. Both of these people paid cash out of pocket because this place didn't take their insurance. One of them saw that they billed her insurance $500 for the 10 min appt, & the insurance would not pay it. She was under the impression that her insurance would pay it eventually, but she was stuck with the bill. This place didn't take my insurance either. Apparently many people in the neighborhood know this place is no good, & I wish I had asked around before scheduling there & giving them $150 cash. Avoid this place! Highly distracted & rushed staff do 10 to 15 min appts & charge $500 for it, they don't take insurance, seriously stuffy air & bad ventilation, very unsanitary bathroom. I'd like to save other people from having negative experiences at this place - every other PT I have ever been has been so much better than this place. RUN! 4/26 UPDATE: I stand by everything in my review. All staff were polite, friendly, professional, efficient & knowledgeable. My appt was less than 15 mins. I checked the time. The 4 other people I spoke to also said that appts were never more than 15 mins. This is not enough time. I will ask my neighbors to add their reviews so there are similar comments from more people. Again, all appts were consistently less than 15 mins for all 4 of us. My neighbor confirmed that her insurance was billed $500 for 1 appt. The poster in the waiting area promotes Allen Ling's graphic novel company, including a QR code to his website. See the graphic novel poster. This QR links to an "age restricted content" page requiring a box to confirm they are of age to access "information of an adult nature & subject matter, which might depict sexual activity & erotic art." I didn't confirm because I didn't want to view adult content. Search "Allen Ling graphic novel" or "Daughters of Django graphic novel" for more info. The QR in the poster worked while I was in the waiting area, & when I added this review. Today the QR doesn't work to his website gen7comics.com The facility was very hot & stuffy, above 68-70 degrees. Most people had wet hair & wet shirts from sweat. It was much hotter inside the building than outside. The CO2 ppm reading was above 900, which is close to unsafe air, indicating a high level of recently exhaled air (~1.33%). That means people are breathing air that was recently in someone else's lungs. HVAC experts & the CDC recommend 800 ppm or less.

Their business practices are disrespectful of patients. When I signed up for February membership in…read moretheir aquatic physical therapy program (where you pay by the month and can come as often as you would like), they neglected to inform me that the pool would be closed for a week for regularly scheduled maintenance. In years past, they would prorate the cost when the pool was closed for a week for maintenance, but they decided not to prorate this year, and they did not inform any patients of this change in policy until after the fact. Edit: The owner's response to my review is a HIPAA violation.

Dr Lee was my assigned therapist many years ago at a different Physical Therapy studio. He was the…read morebest I ever had so when I needed help again, I searched for him. He owns this studio. I'm at about my 6th session with him. I am so pleased I reconnected with him. Once his partner Dr Harris helped me. Another perfect visit. I am in good hands with either.

Mr. Yek is very personable and professional. He is attentive and responsive to his patient. The…read moreclinic is very clean and accessible. Parking is adequate. There is an elevator. I am looking forward to a great outcome with this clinic.

Albany PT has THE BEST physical therapists. I've been going there for years, and they've fixed my…read moreknee, ankle, and wrist. That said, they've joined with a new group and you must keep your receipts and check your bills carefully! Despite paying my copays at every visit, such that I had a 0 balance, Albany PT sent me a bill. When I called to inquire, I was told that my insurance company had tripled the required copay on one specific date, causing me to have a balance due. When I called the insurance company to find out about my changed copay, they had no record of a copay change, or any amount due. Insurance had fully paid their part and I had fully paid my part. The billing contractor for Albany PT was insistent that the EOB showed a required triple copay for one specific date -- but she was unwilling to share the EOB with me! Something sketchy going on in the billing department...

I'm disappointed by my experience here. Took a while to get an appointment, but that's to be…read moreexpected as a new patient. Once there, I really liked my PT - Eric. He was kind, seemed to know what he was doing, felt he could help me with my chronic low back pain and elbow tendonitis. I was feeling hopeful when I left. He said he'd like to see me twice/week if possible. Went straight to book the appts at the front desk, but was told they couldn't get me on the books with him again for three weeks. Not great for continuity or knowing whether I was doing the exercises correctly, but I figured it would get easier with time, so I made two appointments, three and four weeks, respectively from the first. After patiently waiting the three weeks, unsure if the exercises were helping or making things worse, it was the day before my 2nd appt with Eric, which I was very much looking forward to, and I got a confirmation text saying I had an appt the next day with "Nia." I looked on the website and she is a PT assistant. And, more importantly, not Eric, who I had the appointment with. That I waited three weeks for. I called to explain this and was told that they don't have enough PTs and that's part of the deal that you'll be seeing PT assistants. No one explained this from the beginning or even mentioned it when I was told by the front desk person I had two appts booked with Eric. This is not the way to treat patients. Eric might have been great and helped me with my pain. I'll never know. I won't be going back.

I have worked with Haley since 2014, and I can't say enough good things about her. I'm a very…read moreactive person and I do a lot of shit that is hard on my body - ice hockey, running, skiing, biking through the city. I have a lot of mechanical issues with my body, and she tunes my ass up. IN THE BEST WAY POSSIBLE. She has trained me through bilateral rotator cuff injuries, SI Joint dysfunction, trigger points, and all kinds of injuries from falling on ice, snow, and the Market St Tour de FU. She always puts me back together to make me stronger than I was when I started. Haley is amazingly knowledgeable about anatomy and how the body works. She is patient and kind and funny, and she always brings me back to a positive place of love for this body that carries me through life. I appreciate VERY MUCH that she is body positive and focused on functional strength and athletic goals - not appearance or weight loss. Haley wants everyone to love movement as much as she does, and that's really the best kind of coach. I can't recommend her highly enough.

Exercise professionals like Haley are few and far between - I can't emphasize how much she goes…read moreabove and beyond for her clients and continues to seek knowledge and continuing education to improve her skills. I'm a physical therapist who specializes in perinatal and pelvic floor issues, and I wish I could send all of my clients to Haley. She has a true love for movement and expertise that is contagious and has taught me a lot about how I can better work with my own clients (and my own body!). She is creative, passionate, and most importantly, gets amazing results! If you're ready to get curious about your body, have fun with movement, and feel better than you have in a long time, don't hesitate to contact her!

Joe is a knowledgeable and a caring practitioner. He is attentive in his presence and attuned to…read morewhat's happening. I highly recommend his services.

It has been many years since I was treated by Joe. At times he seemed to go far beyond what one…read morewould normally expect from a practitioner, but he also seemed extraordinarily thin-skinned and threatened to stop treating me a couple of times because he imagined some kind of danger where none existed. What ultimately happened was far more disturbing. I was bedridden, extremely vulnerable, and during one treatment I opened up emotionally while he was working with me. Nothing I shared was unusual or inappropriate. He walked out of the room. I assumed he had gone to put coins in the parking meter, but he never came back. Afterward, he never responded to my emails or phone calls. I was desperate for some explanation and closure after being left that exposed, and at the time I still wanted him to continue working with me. I have lived with a complex structural medical problem for many years and have encountered a great deal of cruelty and unprofessional behavior, but Joe's conduct still stands out. Abandoning a bedridden patient in an acutely vulnerable moment without a word, and then refusing all communication, was profoundly cruel, immature, and unprofessional. Unfortunately, I also think this reflects on the practice as a whole. I wish Mari provided better professional guidance to ensure that a patient was never treated this way. There are many glowing reviews here, and perhaps others had very different experiences. This was mine, and after all these years I believe it deserves to be part of the record.

I found Andreea on Yelp today. I had sharp pain in my upper back/lower neck with pain radiating…read moredown my left arm. So thankful to have found her. Although she referred me to a good chiropractor, she worked on me for a short time and I noticed a dramatic difference about ten minutes later. No longer taking pain meds now and was able to swim 2 miles today mostly pain free. She didn't want to charge me because it was short and she felt I needed a chiropractor to adjust. She genuinely cared for my well being. Thank you Andreea.

Well, I can zip up a dress again without wincing through awkward gymnastics. After a single…read moresession. My right shoulder had been plaguing me for months. My range of motion was significantly limited and I was in pain every time I tested those boundaries. I had plenty of massages and acupuncture, but nothing relieved the issue. I decided to give Andreea a call, and I'm so glad I did. Now, bear in mind, this is no zen spa experience. Don't come in here for dim lights and gentle atmospheric piano. I at one point compared it to childbirth (in a learning to be present with discomfort way, not in a dear god there's a human exiting me way). It was intense. But immediately afterward, I sat up and scratched my back. Big whoop, you think? Indeed. I hadn't been able to do so without pain in at least six months. This was an investment, but Andreea got the job done in a single session. I even asked if I needed to come back, and she was completely transparent that she didn't think I needed to, but of course was welcome back if anything came up in the future -- zero upselling pressure. If you're experiencing pain and nothing's worked, I highly recommend getting in here and getting better.

I've had the pleasure of working with Linda over the past few years. After first meeting her during…read morebrief sessions offered at work, my life changed! I noticed how I would feel taller, more open and aware after each mini-session that I started going to her private office on a monthly basis for more extensive work. During each session, she asks me where my problem areas are and then teaches me how to breathe into these areas and release the tension with my own breath while applying pressure. You learn so much about your body and how one area can affect another. It's such a powerful AND empowering experience. Highly recommended!

From the owner: Linda helps active people become free from pain and gain ease of movement through deep bodywork and…read morefoundational movement education.

If you are looking for a clean, professional, loving, caring, and dedicated facility for your loved…read moreone; look no further. This is a beautiful space where people go to recover, rehabilitate, and restore their dignity and their lives. My 69 year old mother was a patient here and when she arrived doctors could arguably confirm she should be going into hospice, but we believed in God for her recovery - thankfully the owner Jim believed she could recover also. When she arrived she could not speak, feed herself well, and was physically weak all over. I was SO anxious to leave her in this state, but was immediately assured by staff that she was in good hands, and that she was safe. They nurtured her as if she were their family and I knew then even more that we chose the correct location. Within weeks she saw an eye doctor, physical therapist, speech therapist and occupational therapist. She participated in multiple types of activities (finger painting, gardening, celebrating birthdays, and her favorite - bingo!). After a month my mom graduated from puréed foods to a better diet, could feed herself, had less confusion, and was improving every single day. I am now happy to report she is even stronger, mind is sharper, speech is amazing, and can tackle occupational tasks that this facility assisted her to accomplish. It is the little things that we do every single day that we don't realize we miss until we don't have them. When we find ourselves in this place we need somewhere to go to recover - this is your place! The owner (Jim) will acknowledge you, spend time to speak with you, and the way he looks after his employees and is always upgrading the space shows deeply how much he cares. In my moms time there, they completed a beautiful remodel. Not once did this facility wreak of any smell. Jim - as I write this tears fill my eyes. I am SO thankful to God for your work! I am thankful for your spirit, and for showing up as your true authentic self! To ALL of the staff of Richmond Post Acute - you are all SO valued! You are all SO amazing! I pray you know just how much of an impact you are to the lives you touch! I pray that favor falls upon you. From the peace within my spirit - vibrant love and gratitude to you all!

I toured this facility when deciding where to transition my mom after a hospital stay for rehab…read more In short, I met the owner who would do himself a favor by staying out of the marketing aspects of his business. He was pompous and full of himself and put a bad taste in my mouth. It didn't take me long to decide this wasn't a good fit for mom. The place looked cleaned and the workers seemed nice. Most rooms appeared very small though with three beds to a room; not okay in my mind even for a short stay. Do your homework and hopefully, you'll have a different experience considering this place appealed to me as it was close to home and had good reviews. Tours are everything!