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    Review Highlights - Integrity Glass

    Day of appointment they didn't arrive til later anyways and Akio told me she was new and they don't usually do it at 8:00am.

    Mentioned in 3 reviews

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    D & D Glassworks

    D & D Glassworks

    4.7
    (75 reviews)

    I had D&D Glass replace all the old aluminum frame windows with new Simonton Vinyl Windows and D&D…read moreGlass was fantastic to work with! They came in priced competitively and were less than the other two estimates I received. The others were pushing Milgard Windows but in my line of work as a real estate agent, I've seen too many newer Milgard Windows on houses where several had already failed in around 5 or 6 years. The other companies were trying to sell me on the fact that Milgard offers a rock solid warranty but I decided I'd rather deal with the company that installs a better quality product, also has a rock solid warranty and at a little lower cost to boot. The service and quality of the installation were top notch and I rest a lot easier knowing that we now have good-quality windows that were installed correctly so I don't have to worry about leakage. Thank you D&D Glass- you get my highest recommendation!

    I had previously used D&D Glassworks with good results, but this French-door project was…read moredisappointing--especially for an expensive project costing more than $7,000. The doors were repeatedly delayed, the wrong handles were installed, and the insect screens were missing with no firm installation date provided. The screens were included in the project price, and I had already paid a substantial deposit toward the order. Initially, D&D offered to let me withhold only $100 despite being unable to provide an installation date for the screens. After I objected, they agreed to leave $500 unpaid until the screens could be supplied and installed. They are now asking me to pay that remaining $500 even though, at the time of this review, they still do not have the screens and the screens have not been installed. A trim piece was also left for us to have cut. I was not told before the installation that the new exterior trim and the white caulking around the trim joints would still need to be painted, leaving me with additional work and expense to finish the project properly. D&D later offered to replace the handles and arrange to have the trim piece cut, but I declined because I had lost confidence in their communication and follow-through. I decided to complete the remaining work myself. Update: My main concern remains the outstanding $500. Your email stated that I could leave $500 unpaid for the screen and its installation until you were able to complete that work. The screens are still unavailable, have not been installed, and no firm installation date has been provided. Despite this, I was being asked to pay the $500 balance. Regarding the handles, I had to contact you on July 30 because I had received no update and assumed they had not arrived as expected. Only after my email was I told that the replacement handles had arrived that afternoon, and a return appointment was then offered. Given the repeated delays and lack of timely communication, I chose not to have your company return. My review reflects my experience with this particular project, and I stand by it.

    Integrity Glass - glassandmirrors - Updated August 2026

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