They have done both my siding and replaced my front door. I was very happy with both services…read more They had to replace the lock on my front door because of didnt feel secure with the initial lock. Chance and AJ did an excellent job. I really enjoyed working with Chance, he was very conscientious in the work he did replacing my lock. I felt like my concerns were heard!! Thank you.

I would strongly recommend never using Home Genius Exteriors (HGE) for a roofing project--or any…read morework on your home. Our experience was beyond frustrating from start to finish. What was promised as a smooth, professional roofing project turned into a prolonged, disorganized, and deeply disappointing ordeal marked by poor communication, repeated delays, and a complete lack of accountability. This was not just an inconvenience--it was an unacceptable experience that has left us extremely dissatisfied. Communication from both the project manager and crew was virtually nonexistent. There were multiple days when no one showed up at all, and other days where productivity appeared minimal at best. We were originally told this would be a one- to two-day project. Instead, it took seven days to complete what should have been a basic roof replacement. That level of inefficiency and lack of coordination is inexcusable. Even more concerning was the condition in which our property was left. Nails were scattered throughout the yard, debris was left behind--including cigarette butts--and there was little to no regard for cleanup or the safety of my family and pets. This created a legitimate safety hazard. At one point, a member of my household stepped on a nail. Fortunately, it did not puncture the skin due to thick footwear, but the situation could have easily resulted in serious injury. That level of negligence is unacceptable. To make matters worse, the roof was not completed as expected, and despite repeated attempts to get answers or support, follow-up from the company has been severely lacking. We were told multiple times that someone from upper management would contact us--yet weeks later, we have heard nothing. Instead, we continue to receive generic emails suggesting they would like to do future work for us, which is both tone-deaf and frustrating given our experience. While some form of compensation was offered, it was nowhere near adequate considering the delays, safety hazards, and overall lack of professionalism we endured. Overall, this experience demonstrated a serious breakdown in communication, project management, and basic respect for a customer's home and safety. I cannot recommend this company under any circumstances.

I found out about Thompson Creek Window Company through a mailer that I received in January 2020…read more I was already in the process of looking to replace the windows at my home since I could feel the cold air coming in from outside during the winter. They were long overdue to be replaced. After contacting them at the number on the flyer, they scheduled an in person appointment to go over the product and pricing. This appointment was at the end of January, before the Covid pandemic began. The factory consultant that came for this visit was Danya Rosales. The beginning of the consultation was fairly standard. She asked about what we were looking to do, what type of budget, etc. The focus would be totally on windows. She would then take initial measurements for the windows in the house. There were only 8 windows. Next, we learned more about their window product. They only have one kind of window, so you don't have to look through all different kinds to choose one. We would watch a short video about the company while she went out to bring in one of their windows. The window that they have was actually a pretty good window, with some security features in it as well. After looking over the window and being able to test it out, it would be time for the sales pitch. There would be talk about comparisons between windows from them and other places. Their windows are manufactured in their own warehouse and comes with a 50 year warranty, even for the screens too. The initial cost that is given is their one year price guarantee, but it will likely not be the lowest price overall. After going back and forth for a while in negotiations and trying to have the best rate possible, I was able to get it for about 35% less than the original quote. They offer financing options through GreenSky. In this process, I never felt pressured to have to purchase anything. In the following week or so, they would bring someone out to the actual measurements since all is custom made at their factory. Fast forward to the end of February. On the last week of February, it was time for the window replacement to take place. The project manager, as well as the ones doing the window replacement arrived around 8 am as expected. The installers really well with having ground coverings and keeping things clean inside the house when taking out the old windows and putting in the new ones. I think one of the installers was new to doing windows just based on what I observed. In general, they did a pretty good job with the windows. They went overboard though with the caulk. They finished the project around 3 pm that afternoon. After everything was done, we did look back over everything over the following few days. The biggest thing was the sloppy job with overuse of caulk. I did let the company know. They would send another team out in April to fix the issues. The only after issue that I had after the the initial work was done had to do with payment. I originally pre-qualified for the GreenSky credit, but I ended up going another route with a zero interest offer. However, that same day, even after talking with the project coordinator, Amanda Esteme, they charged the GreenSky account. This was not Amanda's fault. With having some issues still left to resolve at the time, she said don't worry about payment until that part is done. However, their finance department held the GreenSky account hostage with the payment until they were paid in an alternate way. I had to do a formal dispute with GreenSky as well due to this. I feel like in this scenario, the finance department didn't care about me as a customer; all they wanted was the money regardless. They made me feel like I was trying to stiff them on the payment, which was not the case at all. It did get all sorted out in the end, but it almost lost my ability for the zero interest offer I had elsewhere because of putting the charge on the GreenSky account. The overall experience with Thompson Creek was great. The windows are still working well today and haven't had any issues to contend with them. The finance department issue is the only reason they didn't get a full 5 stars. I would still recommend checking them out if you are in the market for windows.

Thompon Creek Window Company has substandard installations. The project was initially installed…read morewith incorrect paneling, caulking was cracking and had to later be redone, and patio door was installed with missing parts. It took them 4 different dates to complete an installation that was scheduled and promised to complete in December 2025. The project was not completed until Feb 6, 2026. Do not use! I asked for compensation and reduction of cost, I was offered $500 after requesting to speak with a manager for 1 month and a half. I took off 4 days of work. There were 3 different issues that should have decreased costs by at least $200/each and I requested $1000. WARNING- THEY WILL BREACH THE CONTRACT AND OVERCHARGE FOR A SUBSTANARD INSTALLATION.

Tommy and James came to my home today to replace two windows. They were both extremely…read moreprofessional, when they first entered my home they both donned booties without being asked. They went back and forth to their truck several time and each time they removed the booties at my door then put them back in when they re-entered, I very much appreciated them doing this as I do not wear outside shoes in my home. They were both very polite and answered all questions asked. After installation was complete I was provided with a tutorial to ensure I understood the window's full operating mechanisms. I am very happy with the windows as well as the over all customer service. I would be remiss if I did not mention that the sale person was also pleasant to work with and offered to remove his shoes upon entering, I believe his name was Jeff.

After signing a contract with Mr. Rogers Windows, my husband and I found ourselves in an…read moreunimaginable situation. Before they even took official measurements, we discovered major electrical issues in our home that were so dangerous they nearly caused a house fire at 2 a.m. on a Sunday night -- June 30th. Because of this, we have no choice but to sell our home for the safety of our family. Our house has turned out to have multiple hidden dangers -- bad plumbing, a failing roof, poor doors and windows, and now electrical work that was not up to code. My husband is an active duty military member, and we trusted Mr. Rogers Windows because they claim to be a "military-friendly" company. But when we explained our urgent situation and asked to cancel or at least transfer our contract to our new home -- something that should be reasonable since they haven't done official measurements or ordered parts -- they outright refused. Instead, they told us we'd still be forced to pay the entire $28,000 balance before we can sell our home. We are doing the right thing by making sure the house is up to code for the next family, because no one deserves to feel unsafe in their own home. All we asked was for a little understanding and flexibility from this company that claims to "support" the military. We are heartbroken and feel completely abandoned by Mr. Rogers Windows. They have shown no compassion, no willingness to help, and absolutely no loyalty to the military families they say they support. I do not recommend this company to anyone -- especially military families who expect honesty and understanding during hard times. We just wanted someone to care enough to do the right thing, and they chose not to.

I paid $1000 for new acrylic windows. One of the windows he installed was scratched. He was…read moresupposed to come back and replace it but he never did. It's a lot of money to pay to have low quality product installed with no follow up to resolve a known issue.

Yesterday I opened my living room window for the first time since I've moved and was so shocked…read morewhen the top sash just fell down. Boom! I could not get it shut. I spent an hour looking online for info on how to fix it or for someone to come out and fix it. Luckily I ran into Window Doctors. I called and left my number. Mike called me back and due to the lateness of the evening had to schedule a morning appointment for the next day. Mikee showed up this morning and quickly diagnosed my problem and repaired it. He also took the time to check all my windows and make adjustments when needed. I am saving this number for any future problems I may have. Thanks, Mike and Window Doctors for great service at a great price.

I don't think many of us plan for a roof replacement. I wasn't planning on having to have my roof…read morereplaced this year. I had someone come out as I was looking at having gutters replaced. The one I talked to about gutters showed me photos and some of the shingles had a hole in them and said I should have a roof inspection conducted. After that, I turned to Yelp to look for companies to have a roof inspection completed. There were several to choose from, and I had a few come out to look at the roof. Inspectors from two different companies were supposed to come out the following day. The first one was a no show, but Cleus Staple from Revamp Exteriors came out at the scheduled time. This visit occurred on July 13, 2025. We stated outside to look over the roof. He was thorough in checking out the roof. He confirmed the same thing the gutter representative told me. He also went into more detail and showed dips and such in the shingles too. We came inside and he went up into the attic to check out the roof from that angle. Apparently, some of the drilling for the solar panels I had gotten a few years back made a hole into the attic from the drilling of the solar panels. After that, we sat down so he could go over the product that would be used for rebuilding the roof, as well as changes in the building codes as the roof that was currently on there was over 20 years old. The old shingles were a three-layer design, while the newer version is a five-layer design. There was a waterproofing barrier as a part of it, as well as the roof would be resistant up to 130 mph winds too. He was able to answer every question I had asked, and he was up front and honest about everything. After going through everything, and based on this experience, I decided to pull the trigger and go with them to do the roof replacement. We got to choose from a variety of colors too. They do have financing available through Service Finance Company. They did tell me that it would be over a three-day period. The first day would be getting the solar panels down in preparation for install. The second day was the roof install, and the final day was getting the solar panels back up and running. After getting things settled, the roof replacement was scheduled to begin on July 23, 2025. A few days later, they were able to move up the start date to July 22nd due to better weather conditions. The first day was pretty easy. It was just getting the solar panels down. All of the solar panel work was done by Solar Unlimited. The next day was getting the new roof installed. It was a noisy day, but it really didn't affect me working from home as usual. I did come out a few times to see how things were going, and I was glad I was not the one doing it. It looked really good after everything was completed. It took about 9-10 hours total. The following day, Solar Unlimited came back to re-install the solar panels. The morning after the solar panels were put back up, John from Revamp Exteriors came over to do a final inspection after everything was completed. There were no issues, and he shared those pictures with me, which he said I can use them. Overall, this was an excellent experience with Revamp Exteriors. They were quick to respond to all my questions, and they were able to give me everything I need to submit for a homeowner's insurance discount for a new roof date. Although the cost can shock you, it will be great in the long run since it's considered a 50-year roof. In the future, I may need to look at having the vinyl siding replaced at a later time, and I will definitely turn here first when that time comes. If you are looking at having some home renovations completed, you need to give Revamp Exteriors a call. You won't regret it.

Scheduled an appointment for an estimate on my project. They never showed. No call, nothing…read more Disappointed cause I heard good things about them. Oh well!

personal, professional, polite. The 3 P's I look for. They were ahead of schedule by weeks. I…read morewill use them again. Offer a Veteran discount as well.

I needed a large double hung window for a house I was rehabbing and preparing for resale. I priced…read morethat window at every conceivable outlet I could think of, here on the Eastern Shore and beyond. Wilkinson was recommended by a friend and I called Victor and was surprised at their price....1/3 of the highest price I got a quote on, and about 1/2 of the average quote. Sent them a check, and within a few weeks, went over to Chesapeake and picked it up. Superb quality, heavy, and incredibly well made. Do business here....for sure! I will! Ken Dufty, Exmore

TL;DR: Actual Roofers themselves did a fine job, the price and scope of work left alot to be…read moredesired compared to other roofers. They redid my roof. Sadly, i didn't research as much as I maybe shouldve. They bid about $3000 higher than 2 other quotes i had recieved (one of which was also a GAF certified roofer offering the same certifications) . After i signed, then they would not price match for some lame reason or even consider lowering the cost or including doing drip edge flashing which the other company offered to do at the lower price. Come to find out as well, they did not recommend it, or consider installing drip edge flashing when i didn't have any at all on the roof which i wasnt aware of. When the roof was off i could definitely see some fascia rotting adn damage, so i get to do that myself now instead of when its easiest to do with the roof off.... The actual roof itself seems to have been done well, which for the price it better have been. but I can't help but feel i overpayed and was underdelivered...

This was a great company to work with. From Tom who gave an estimate for repair to the office staff…read morewho kept me informed about appointments or a delay and the workers who were efficient, neat and on time, I would recommend them wholeheartedly. We will definitely contact them when it is time for a new roof. They did our new roof in August and did a great job. It was done in one day and the workers stayed until it was done. We are very happy with the quality and will definitely use them again in future when we are ready for siding.

ODC Enterprises completed an exceptional and timely job on my home. In early June, I noted my…read moreattack roof vent fan was not working. I submitted multiple online estimate requests. ODC replied same day. I also wanted to get my chimney cap replaced or refurbished. After three estimates from local Hampton Roads general contractors, ODC was the cheapest. ODC also included a "Roof Tune-Up" where the entire roof was inspected, replaced pipe donuts, clean-up of roof vents and pipes (sanded and painted), nail pop-ups repaired, repairs to flashing, and replaced missing or damaged shingles. Upon completion, I was provided with before and after pictures. The owner, Terry, came out to my property to complete the initial inspection and estimate. And he returned upon completion to inspect all work. ODC worked with my timeline and was respectful of my property. Thank you ODC for a job well done. I recommend ODC and will reach out to them again if I have future needs.

Terry was very easy to work with.. Jamie's work was excellent. He was very conscientious and the…read morequality was great. I have no complaints. ODC: - repaired the interior ceiling. - repaired the siding in 4 places - repaired the soffit in one place - repaired and installed new glass in a window that was broken. The ceiling had moisture damage from condensation around the vents. They look brand new now.