Only getting 2 stars because they did does look beautiful and the sales rep was great, but there…read morewere too many issues to give a good review. 1.) I was told there would be a project manager on site while the work was being done. Not only was the PM not on site at all except when the materials were dropped off, but I had to use Google translate to talk to the workers to ask questions because no one spoke English which made it difficult bringing up concerns. 2.) They busted one of my windows and cracked another. I brought it up and was told the windows would get replaced, but it's been over a month and they are still broken. 3.) Again it's been over a month and the leftover materials are still sitting in my yard. 4.) They also broke several planters and caused my power to go out which I normally wouldn't be upset about cause things happen and it was easy to cut back on but why not add this in with the rest of the complaints. If these things had been fixed, I wouldn't complain, but I've called several times over these 5 or so weeks and keep getting told it will be corrected within a few days, but it has not been. Considering the reviews they had, I expected much better.

I would strongly recommend never using Home Genius Exteriors (HGE) for a roofing project--or any…read morework on your home. Our experience was beyond frustrating from start to finish. What was promised as a smooth, professional roofing project turned into a prolonged, disorganized, and deeply disappointing ordeal marked by poor communication, repeated delays, and a complete lack of accountability. This was not just an inconvenience--it was an unacceptable experience that has left us extremely dissatisfied. Communication from both the project manager and crew was virtually nonexistent. There were multiple days when no one showed up at all, and other days where productivity appeared minimal at best. We were originally told this would be a one- to two-day project. Instead, it took seven days to complete what should have been a basic roof replacement. That level of inefficiency and lack of coordination is inexcusable. Even more concerning was the condition in which our property was left. Nails were scattered throughout the yard, debris was left behind--including cigarette butts--and there was little to no regard for cleanup or the safety of my family and pets. This created a legitimate safety hazard. At one point, a member of my household stepped on a nail. Fortunately, it did not puncture the skin due to thick footwear, but the situation could have easily resulted in serious injury. That level of negligence is unacceptable. To make matters worse, the roof was not completed as expected, and despite repeated attempts to get answers or support, follow-up from the company has been severely lacking. We were told multiple times that someone from upper management would contact us--yet weeks later, we have heard nothing. Instead, we continue to receive generic emails suggesting they would like to do future work for us, which is both tone-deaf and frustrating given our experience. While some form of compensation was offered, it was nowhere near adequate considering the delays, safety hazards, and overall lack of professionalism we endured. Overall, this experience demonstrated a serious breakdown in communication, project management, and basic respect for a customer's home and safety. I cannot recommend this company under any circumstances.

Very professional team with professional work. Always on time and provided different options and…read moreavenues to get the job done.

I would urge caution. Requested an estimate for my chimney. Four contractors suggest regrouting my…read morecracked chimney cap. Revamp said replace the chimney entirely. Nothing wrong with the chimney, just the cap needs a facelift. Also, sales rep was unprofessional, deriding the roof job, telling me that the roofers did not use synthetic felt or over-ice water shield: both of these are clearly in the original contract. And criticized the stepped flashing (claiming that hem sealed flashing is superior and stepped flashing is a downgrade): did some digging, and stepped flashing is recommended for my particular application. An estimate came to me: the link did not work. After repeated asks, a screen shot came to me. The estimate was very pricey.

personal, professional, polite. The 3 P's I look for. They were ahead of schedule by weeks. I…read morewill use them again. Offer a Veteran discount as well.

I needed a large double hung window for a house I was rehabbing and preparing for resale. I priced…read morethat window at every conceivable outlet I could think of, here on the Eastern Shore and beyond. Wilkinson was recommended by a friend and I called Victor and was surprised at their price....1/3 of the highest price I got a quote on, and about 1/2 of the average quote. Sent them a check, and within a few weeks, went over to Chesapeake and picked it up. Superb quality, heavy, and incredibly well made. Do business here....for sure! I will! Ken Dufty, Exmore

We had Ricky and his team replace our roof, and I cannot say enough good things about them. Not…read moreonly were they prompt and performed excellent work. But Ricky provided incredible advice, worked with us closely throughout the entire process, and their cleanup was so thorough that the only sign anything had been done was our spectacular new roof!

I was preparing to sell my house and needed to have a new roof installed before putting it on the…read moremarket. Fortunately, Ricky was referred to me by a friend who had his roof done by him and said he was extremely reliable and would do a fantastic job. So, I called him to schedule an estimate, he showed up ON TIME (great sign!), and the price he gave me was very reasonable. I decided to go with him to have the work done and am VERY glad I did! From start to finish, Ricky and his employees were beyond professional and true to their word. Not one single day were they late, NOT ONE, nor did they cancel or no show (something I've had frequently occur in the past). I was able to observe some of their work during the process and it was obvious they were experienced in their trade and took pride in their work. Once everything was completed, my home looked almost entirely brand new, and was beyond amazing! To say I was happy with the final results would be an understatement. I also have to add, not only did they do superb work installing my new roof, but they did not leave a single piece of trash, old shingles, nails, or anything behind. They even walked around my entire property ensuring every nail and small pieces of shingles and wood were picked up! I'm glad I trusted my friends recommendation because the service I received from Ricky and his employees was A+ top notch and I would highly recommend his company to anyone who wants the job done right!

Mr. Rogers Windows:…read more We decided to replace our front entrance to our home and the Kitchen Window. I saw a commercial on. TV and decided to give them a try. Mr. Eric Fox was our Sales representative. He arrived on time, had an ID, introduced himself. His Sales presentation was excellent and was a credit to this company. He was courteous, complete, knowledgeable and gained our interest. He impressed us, stepped outside to give us time to decide. ( I don't like pushey Salesmen ). We invited him back in and proceeded to make the purchase. The crew led by Mikey, Ivan and Arrow arrived on time. They began to remove the front complete front door in closure and one did the same to the Kitchen Window. The men arrived on time, producing ID, introduction and worked diligently. In a reasonable amount of time for such a large job. When finished, carted all my debris away as well as cleaned the area. The new addition to our home made the Wife very happy . Thanks to all involved for a job well done.

We had a great experience from start to finish. Our sales person was upfront and gave us a fair…read moreprice. They were open and upfront with how long it would take to order supplies and install. On installation day, the guys were friendly, helpful, and literally rolled out the red carpet! The job was complete in 2 days and they never left the house even during breaks. The windows are beautiful and a great high quality. Worth the extra money. We will definitely use again in the future when ready to replace new windows.

Thompon Creek Window Company has substandard installations. The project was initially installed…read morewith incorrect paneling, caulking was cracking and had to later be redone, and patio door was installed with missing parts. It took them 4 different dates to complete an installation that was scheduled and promised to complete in December 2025. The project was not completed until Feb 6, 2026. Do not use! I asked for compensation and reduction of cost, I was offered $500 after requesting to speak with a manager for 1 month and a half. I took off 4 days of work. There were 3 different issues that should have decreased costs by at least $200/each and I requested $1000. WARNING- THEY WILL BREACH THE CONTRACT AND OVERCHARGE FOR A SUBSTANARD INSTALLATION.

Havent even had an install and already regreting this company. Windows ordered months ago. They…read morecalled late october to set an install date caliming the ONLY dates they had available were Dec 24 or 26. We picked the 26. They charged the full amount of the windows to the credit company 2 days before the install. Confirmed installation 2 days before and the day before. The day of install they called saying their crew cancelled and cant come for 2 weeks. Did they go on vacation or are your offices closed for two weeks?! No manager contact just sime random guy that was there that day to call us and notify of our install cancellation. And we have blinds and everything off the windows now till they decide they want to cime cause we are on the hook per their contract. We were considering doing the rest of the house but if this is how they care for customers i will stay away.

Jamarr with Infinity Showers & Glass did an amazing job installing the custom glass for my new…read moreshower. From day one when he came out to measure & explain the difference in the types of glass to choose from, I knew he was the right guy for the job as he was very knowledgeable, very professional & and all around great guy. I knew nothing about how to choose shower glass & he took the time to educate me and help me choose the best configuration for my shower enclosure. Day of install went very smooth as Jamarr took his time and did an excellent job making sure the install was flawless & perfect! The glass looks beautiful and I'm so happy it was done by Jamarr with Infinity Shower & Glass!

Had literally 2 weeks left until my wife returned off deployment, and I was her with a bathroom…read moremakeover. The only thing left was the shower door to complete. Had already been waiting a week for quotes from 2 other companies when i saw and stopped the company van pulling out of lowes. Had him follow me home for some measurements and a quote. Emphasized the importance of a quick turnaround and got just that. Had a quote the next morning. The time frame he gave me was not only right on time, but the best price out of all 3 companies. He was professional, on time, and fair. Would recommend to anyone.

Arrived next day to fix a leak before the next storm. Didn't try to up charge me like other roofers.read more

Everyone was friendly and professional from start to finish. Crews showed up as planned and cleaned…read moreup as promised. We had our roof replaced, gutters installed, and a privacy fence built. They were by far the most fair on price and we are completely happy with all of the work they did.

This work was accomplished in Virginia Beach, Virginia, not Manassas…read more Atlantic Craftsman is one of the most reliable and dependable contractors we have ever worked with. They did what they said they would do. Their Team is creative and knowledgeable about their products and how to install them for the best look. They left our yard free of debris at the end of every workday. Joe was our sales rep and project manager. You will not go wrong if you choose this company. Thanks Joe; it was a pleasure working with you and your team. Stuart and Pam.

This experience turned into an absolute nightmare. They carelessly nailed through my air…read moreconditioning line REPEATEDLY (see photo). This mistake caused major damage and left me without AC -- not only an inconvenience but a massive, unexpected expense to repair. When the problem was diagnosed, I contacted Atlantic Craftsman to see if they would help cover a portion of the cost. I would not only need to repair the line they destroyed, but I would also need to have part of my roof taken off to access the pipe. They emailed me back saying that I was on my own and that they wouldn't cover ANY of the repairs. What's worse, the company showed little accountability. They didn't even acknowledge that they made a mistake or say sorry for the problems they caused me. I reached out again asking if they could at least provide me with some extra shingles since I would need to remove a portion of them to repair the pipe. They never responded to my emails or phone calls. The team on site also destroyed my plants and left nails everywhere (resulting in a popped car tire). If you're considering hiring them, beware. Their negligence ended up punishing me more than them.

Great Job done on my patio screen door. Will probably call you again when I need another screen…read morefixed.

From the owner: Our expertise is enclosing patios and porches, custom window and door screens and security screen…read moredoors. Give us a call and allow us to help with all of your screening needs.