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Portsmouth, VA

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Deck construction

Guest house or ADU construction

Manufactured home construction

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Better View Windows and More - Mailbox

Better View Windows and More

(31 reviews)

We had the best experience with Better View Windows and More! I got quotes from all the major…read morecompetitors in the area - you name it - Pella, Thompson Creek, Custom Vinyl, Window World, etc. Better View not only had the best prices, they also had the best customer service, great quality windows, and fair lead time. Working with Matt in sales was a breeze. He came over, didn't give off "salesmen vibes" and was very straightforward. My husband is pretty particular in the quality of craftsmanship and knows his stuff - he and the team passed the sniff test! Tom and John were our dedicated crew for install. We had original windows which were steel - very outdated - and difficult to uninstall. They were both extremely professional and great to work with. They left our house spotless and installed all 14 windows in one day! Now getting the old windows out was going to be a huge overall - (trust us - we tried to do it ourselves and tested it out on the garage window -- it took my husband almost an afternoon to do 1 window) - THESE GUYS WERE AWESOME! They got right to work and didn't damage any of our plaster (that we fully intended may happen due to the structure of the old windows and house). No shortcuts, no mess-ups, and great communication throughout. Tom was great at making us feel like we were getting quality install, gave a great demo of the windows, and was very personable, and made us feel confident in our choice. He was very clear in his communication, and knew exactly what he was doing. I would highly recommend 10/10!

I absolutely love following Better View Windows on their community page! It is so refreshing to see…read morea local business that genuinely cares about giving back. Their monthly charity work makes a real difference in our community. Keep up the amazing work!

West Shore Home - West Shore Home's highly trained employee installers working on installing full house flooring.

West Shore Home

(18 reviews)

I do not recommend this company…read more Though our sales associate in the Suffolk, VA area, Jonathan Sexton, seemed professional throughout the sales pitch, it all ended up with misleading information. I signed a contract for a whole home window replacement (22 windows total). The initial process was smooth from window delivery timeline to scheduling. However, I was informed approximately 16 hours before the scheduled installation that one of the windows was delivered damaged. The installation was scheduled over a two day period. At the conclusion of the 2nd day, we were informed that another window was warped and could not be installed. Following installation, we found that another window was installed damaged and would require service/repairs. With this contract, there was a no payment and 0% APR promotional offer associated with it, to activate following COMPLETION OF PROJECT. The contractors had my wife, while working from home and caring for our 18 month old in a noisy home during the project, sign a "certificate of completion" while surrounded by 5 men which then activated the promotional period despite the project NOT being completed. Having contacted both the West Shore Home office and our sales associate, Jonathan Sexton, they stated that there's nothing they can do because the project was marked as "complete with service", with the service to be conducted at a STILL unknown date. From Jonathan, "I completely agree with you that it's not fair, and unfortunately we can't control something getting damaged in shipped". While that is understandable, it should fall under the multi million dollar company to take the brunt of the damaged goods preventing project completion, NOT the customer. Whenever I was informed that not all windows would be installed due to one being damaged, I was not informed that the promotional period would still activate despite the project being completed incomplete, or I would have just held off on it until all materials were available. Sheisty business practices and poor communication overall. Smoke and mirrors. I do not recommend.

I do not recommend this company to anyone! Everyone service I have had after installation, it has…read moreto be redone multiple times due to poor service or the incorrect item being installed.

Mr Rogers Windows and Doors

Mr Rogers Windows and Doors

(5 reviews)

Tommy and James came to my home today to replace two windows. They were both extremely…read moreprofessional, when they first entered my home they both donned booties without being asked. They went back and forth to their truck several time and each time they removed the booties at my door then put them back in when they re-entered, I very much appreciated them doing this as I do not wear outside shoes in my home. They were both very polite and answered all questions asked. After installation was complete I was provided with a tutorial to ensure I understood the window's full operating mechanisms. I am very happy with the windows as well as the over all customer service. I would be remiss if I did not mention that the sale person was also pleasant to work with and offered to remove his shoes upon entering, I believe his name was Jeff.

After signing a contract with Mr. Rogers Windows, my husband and I found ourselves in an…read moreunimaginable situation. Before they even took official measurements, we discovered major electrical issues in our home that were so dangerous they nearly caused a house fire at 2 a.m. on a Sunday night -- June 30th. Because of this, we have no choice but to sell our home for the safety of our family. Our house has turned out to have multiple hidden dangers -- bad plumbing, a failing roof, poor doors and windows, and now electrical work that was not up to code. My husband is an active duty military member, and we trusted Mr. Rogers Windows because they claim to be a "military-friendly" company. But when we explained our urgent situation and asked to cancel or at least transfer our contract to our new home -- something that should be reasonable since they haven't done official measurements or ordered parts -- they outright refused. Instead, they told us we'd still be forced to pay the entire $28,000 balance before we can sell our home. We are doing the right thing by making sure the house is up to code for the next family, because no one deserves to feel unsafe in their own home. All we asked was for a little understanding and flexibility from this company that claims to "support" the military. We are heartbroken and feel completely abandoned by Mr. Rogers Windows. They have shown no compassion, no willingness to help, and absolutely no loyalty to the military families they say they support. I do not recommend this company to anyone -- especially military families who expect honesty and understanding during hard times. We just wanted someone to care enough to do the right thing, and they chose not to.

GTB Construction - contractors - Updated October 2026

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