Came in to my appointment early to do paperwork and I was *still* taken in at least 10-15 minutes…read moreafter my appointment was scheduled. When they say 60 minute sessions, they mean 40 minutes, because they give you about 15-20 minutes to dress and undress but apparently that counts against your massage time. Why would anyone pay for 60 minutes in order to receive 40??? Masseuse promptly ended the session at an hour after my appointment was scheduled, despite being called in late, which really means that I received maybe 35 minutes of service. No complaints with the actual massage but the cost is ridiculous compared to the experience.

I first reviewed ME over 4 years ago giving it 5 STARS. Not anymore…read more I have been a loyal subscribing member for over 8 yrs paying monthly. I asked ME to stop charging me UNTIL I can go back with out having to wear a mask. I certainly understand the need for a Mask but much of the enjoyment would be leaving. I wanted to stay loyal but just not come until the majority of the COVID-19 problem has passed. as of that moment I had the equivalent credit of over seven hours of massages and I've already paid for. ME would NOT allow that, I pointed out if you don't allow it I will leave and never come back even though I've been paying monthly for multi year. You're going to lose my money either way but if you allow my account to be hibernated instead of losing a happy loyal Customer you will beginning an angry ex. I asked tospeak to the owner's, it was ignored. I lost seven hours of credit, BUT I will NEVER come back, and yes I will only say negative things from this point on

3.5 Missy is so…read morenice and does a great job. I got a 60-minute massage and felt she really was able to focus on the areas I needed without me even having to say so. Space is small and low-key but comfortable. I wish I bought a longer 90 minute one!

I found Utopia through groupon. Went in for my first massage with Missy today, and it certainly…read morewon't be the last! I did a 60-minute deep tissue, which was great, though I could have stayed for longer. Missy spent several minutes talking with me about my specific needs before she even started, and checked in during the massage to make sure I was happy. She is so attentive and lovely, not to mention just a delightful person. I felt immediately comfortable in her hands (literally!) Her space is also intimate and cozy, it's just one little room but it's so relaxing and homey, the combination of soft music and smell of the essential oils make for an incredibly relaxing experience. She also books via email and text (all info listed on her website) which is so convenient. And her prices are totally reasonable. Can't wait to go back, and would recommend to anyone!

Visiting from out of town and a friend recommended Melissa. After a long day of traveling, this was…read moreperfect ending- the massage was really deep pressure and she worked out all the knots in my neck and shoulders. Definitely will come back next time I'm in the area!

I am someone who gets a message once a month. My regular message person was too busy to get me in…read moreand I was suffering from headaches related to my neck pain. I found Melissa on Yelp and thought I would give her a call. Melissa is really professional and accommodating. She made me feel comfortable and her massage was very good with the right amount of pressure to help me with my neck pain. I will defiantly go back to her again.

I called Danielle and was able to get an appointment within a few days. She gave me such a great…read moremassage and worked on the tender and sore places in my neck and shoulders. Convenient location and only a few minutes from my house. I already booked my appointment for next month.

Danielle has been my massage therapist for years. She has helped me overcome injuries and maintain…read morea great level of health. She listens and is phenomenal at helping people to be healthy. Highly recommended!!

Excellent therapeutic massage with Ken S. Highly recommend! Great location, relaxing atmosphere…read more Will be going back!

Don't hesitate, this is your place. Best Massage i've ever had tonight. Incredible customer…read moresupport. Genuinely cares about their customers. Great experience. We will be back.

Kimmy is the best ! She just graduated from Onondaga School of Therapeutic Massage, where I found…read moreher for postpartum recovery. As one of her first clients EVER while she was training I could tell she already had a gift for bodywork and energy healing. She recently travelled to Colorado to study and train in Trauma-informed bodywork as well before opening this amazing jewel of a business at the Old Pickle Factory in Pittsford. Kimmy has done an amazing job supporting my healing journey with techniques that integrate reiki, cupping, hot stone, and even poultice ! Her new space is so activated, clean, beautiful, & soothing -- a spa sanctuary + sensory experience where your body will heal repair & grow brighter from within. Luminosity is a gem & Kimmy is the Roc-STAR Bodyworker.

From the owner: I am a New York State Licensed Massage Therapist and certified member of the American Massage…read moreTherapy Association. My treatment style is relaxation-focused and informed by modalities which include Swedish, energy work, reflexology and deep tissue. I also offer prenatal and Manual Lymphatic Drainage specialties. Each session is individualized. My intention is to empower clients to live their best lives; moving toward freedom from pain, relief from stress and holistic balance of mental and physical aspects of the body. Located half of a mile from the beautiful Erie canal and the Village of Pittsford. Come enjoy a massage, followed by a relaxing night enjoying the natural sights, nearby boutique shops and open-air restaurants.

Hands That Heal, and especially Tracy, are amazing. Truly. She is very kind and VERY talented…read more It's clear she and her business really care and are always looking for more to learn (i.e. modalities). Great experience, as before!

I was in need of a deep tissue massage and Tracy delivered on several occasions. She has such a…read morewelcoming personality. She is skilled at what she does. She educated me on several things about places in my body impacted by my tension that I did not know and I'm no slacker when it comes to wellness knowledge. She is intuitive and fully understands that there are underlying patterns of thinking which often result in chronic muscle tension. She is willing to explore those things and does biofield tuning, aromatherapy and some energy work as well. I would recommend her highly!

My body and mind left feeling so relaxed. It was an amazing start to the new year! My girlfriend…read moreand I saw Bob and Sarah last week. They were super flexible with our appointment. They spent the right amount of time (not too much and not too little) getting to know us and our bodies before beginning. We both got 60 minute deep tissue massages and they really did spend 60 minutes working on us. For $70 each, it was definitely worth it. And what better way to spend a cold day!? In my opinion, any great experience at a business gets 4 stars and its either an exceptional product or exceptional service that earns it 5 stars. They earned it for both. Can't wait to visit next time I'm in Rochester. My back and hamstrings are still feeling happy. Thank you!!

They're rated 5 stars for good reason!…read more A few weeks ago, I was running on the treadmill and turned my head to stretch a bit. One of my first runs of the year. About an hour after the workout, I was tight and in pain in my neck...left side. I sat all day thinking it would calm and go away and it didn't. By the end of the day, I was using my entire body to turn my head. Strange enough, the exact same thing happened last year while running on the canal path with a girlfriend. It was one of my first runs of the year, we were chatting along our run, and I would look over every now and then during the run. After that run, I had an awful pain and tightness that wouldn't go away. Last year, I contacted an LMT to try to work out the pain (& what I thought was a knot). Unfortunately, that LMT wasn't able to rid of the pain and she referred me to a Chiro. I ended up going to that Chiro twice weekly, for about 6-8 weeks. After hundreds of dollars to the Chiro, I felt better. THIS YEAR, when the exact same thing happened on the OTHER side of my neck, I headed to Yelp to find a different LMT and see if this could be worked out thru massage instead of the Chiro. I CAN'T BELIEVE IT!!!! Bob used a soft tissue technique and worked on my upper shoulder and neck area the entire hour. That did it. Bob did it! He was able to find the pain and heal me. No miracles happening, just pure competence in his profession. I am SO impressed and I'm happy to refer them.

Very impressed with the fabulous massage I received today from Joelle! Perfect pressure, great…read moretechniques - super relaxing. Left feeling good and happy. Space was clean. Joelle was kind, did a great job listening to what I needed, and really helped soothe my aching shoulder. Looking forward to another massage sometime soon!

The massage was absolutely incredible. Joelle paid so much attention to every little knot and bump…read more Extremely comfortable and beautiful thank you again!