If I could do a 0 I would. They are completely misleading when they give information. They lie and…read moreonly care about money. We got a mouse service for them 1 year ago. Orkin shield so we pay 9,000 ands still have mice. I called them and they had the gall to ask for money for the service . I told them I do not want them in my house EVER again. DO NOT TRUST THEM.

I had a very positive experience with our inspector Robert Williams. He quickly diagnosed our issue…read moreand took care of the problem. This was after two other companies came out and wanted to charge an obscene amount of money to seal a vent on the side of our home where a bird was trying to take up residence. He even went to the nearby Home Depot to get some supplies. I highly recommend Robert!

Called in the morning for a wasp nest - was able to come out the same day and was very reasonably…read morepriced. Both Rudy and John were very friendly on the phone and in person. Would definitely recommend!

We have been using Lake Cook Pest Control's services for more than 6 years now - EXTREMELY happy,…read morerecommending these guys to all friends :) We own a house and: - there are no bugs in the house, the stuff they spray once in 3 months works like magic --- it doesn't smell --- it's safe for pets (we have a cat) - over the years they helped us with a various number of insects (ants, silverfish, wasps, carpenter bees, spiders and others) - very responsive if something happens between their quarterly visits or when we simply have questions about insects on our backyard - flexible with scheduling and always exactly on time If I could give this business 10 stars out of 5 I would :)

Prompt response and was up front with pricing Chris came…read moreout same day-and on time He did a thorough check of my home and explained what needed to be done. They include call backs if needed in their pricing. Feeling confident with the outcome.

Great guy. Had the hive removed in less than an hour. If you need a hive removed call these guys.read more

Don is so responsive and helpful. An outside contractor told my husband and I that we had carpenter…read moreants. I called Once Upon A Bug and left a message. Don returned my call shortly thereafter and arranged to come out to my house the following day. He arrived on time and listened as I told him the issues. He did a thorough inspection and said he didn't agree with the contractor. He showed me exactly what evidence he saw to contradict the contractor's assessment. Just to make sure - he did a complete inspection of our basement. He found some damage caused by a chipmunk and he was able to do a patch job to keep the chipmunk out of the basement. I couldn't be happier with his services. And I found his fee to be very fair and reasonable. I highly recommend Once Upon A Bug.

I paid for Don to set up traps and then to return a week later to seal up entry points. He never…read moreshowed up for the second part. We did have a date and time, but he didn't show up. Then we set another date and time and he was a no-show again. I have left messages/texts and no answer. Unfortunately, I paid for both parts of the service from the beginning because he had such good ratings, but I've learned my lesson.

It's been 3months of service calls from State that we can finally say that the house clear of…read moremice. Kevin had done a phenomenal job to a home that was infested. The last owners didn't address the problem and by the time we closed on the home it was a big problem. Kevin made three visits to help us out along with addressing a couple of other little minor things, but at the end of the day A-Action has done a phenomenal job! I would highly recommend Kevin for your needs.

Everything was as requested except the appointment was not when expected, We were told it was to be…read moretomorrow, April 24th. Everything else was as expected.

I called for inspection and remedy of a possible animal problem somewhere in my crawlspace area and…read moreI ended the appointment with an estimate that rivals that of a home remodel! Lowest quote $5k+ up to $22k and some depending on how much we wanted to do. I paid less than that to replace my whole roof/gutters a year ago! The upselling with huge markeup on work that isn't their field (insulation, moisture remediation, roofing) is out of this world. They also greatly exaggerate the issue making you feel like you have no choice but get it done (thanks Chat GPT for pointing the discrepancies in their "report") They propose payment plans lasting as long as car loans (60 months) with an interest rate of a credit card (vs the 2- 5% you get for a new car loan these days with excellent credit) that would rival the monthly payment of a 30 year home mortgage! If i want someone to advise me about insulation I ll call an insulation professional, the same ones the Orkin sales guy tried to convince us they did a bad job and were lazy to not place insulation in a specific area (that the professionals advised against as it could have resulted in frozen pipes), and If I need moisture remedy in my crawlspace I ll call a professional for that as well. I ended up calling a local company and they solved our issue for a low 3 digits amount. Also it turns out that my attic is fine, my insulation is good as new (we got some added in 2022) and my crawlspace isn't ripe with mold either though there is a small area where it is recommended we replace it. The so called point of entry in our roof area were non existent, turns out our roofers had installed flashing already.

I had service person named Colin stop by for a follow-up review on my first treatment. Colin was…read morevery knowledgeable on the pests that are in my habitat and methods to protect the home owner. He was familiar with applications and tools used by Orkin. He was knowledgeable, intelligent and efficient.

They provided a detailed explanation of their service model. They also sent this very quickly. They…read moredid not provide an estimate, which I can understand since they have not been to my house.

We have a hundred year old house and have some seasonal pears that go along with that. I saw the ad…read morefor Rose Pest solutions on Fox 6. We wanted something pet and people friendly. I called and got talked into the maintenance package. I asked right away if I could cancel at anytime. She said yes but didn't explain there is a $150 termination of contract fee. It's important to read disclosures when you get them. We decided to do it because the monthly fee adds up to what you would spend at Starbucks for a month. And then they take care of all bug problems you have like around the exterior as well as the earwigs and any other household pests you encounter included. We have a follow up in 2 weeks. They send you a prep sheet of how to make your house ready for your service. We put our pets in another room for a hour. There was no smell or residue. Our person was professional and explained the whole process.

Great service and fair price. They did my mother in laws attic remediation. The team was super…read morecourteous and the lead on site helped her change a fire alarm battery to help her out

Amazing service....thorough....professional...responsive AND very very kind! I am so impressed by…read moreRick ...and by Josh & the crew who came to my home to clean/sanitize/remove mice. I am so glad I found them. They provide a kind of service that's very rare in our day & age. I can't begin to recommend them more highly. (if there were 6 or 7 stars...I'd happily give them more than 5)