We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

I've been coming to Biltmore Commons Dental for a couple of years now, and I've always had issues…read morewith porous enamel. It had been bothering me quite a bit, but Dr. Sadowski took such great care of me! We decided to place composite in the affected area to help prevent future staining, and I couldn't be happier with the results. I'm truly impressed with how everything turned out--such a noticeable difference. Highly recommend--one very happy patient!

Biltmore Commons has asked me to leave a review. I cannot in good faith say anything nice about…read morethis place. I am new to the area and was recommended to this practice. My old practice was a single dentist, a few dental assistants and a receptionist. You spend your entire visit with the dentist and he provides you an honest summary of your visit. The total visit is under a half hour. Biltmore Commons has 6 Dentists and at least that many dental hygienist and more dental assistants and receptionists. You spend the majority of your visit with your hygienist and about 2 minutes with the dentist. Because there is so much overhead you get a Spirit Airlines experience where you are constantly getting upsold nonsense. The hygienists are more like used car salesmen than people who clean your teeth. I have been to this place twice and they have tried selling me laser treatment ($100) night guards ($800), Invisilign, a Waterpick ($120), an additional cleaning, and they were going to try to sell me an electric toothbrush if I didn't already have one. The hygienists don't give up the entire visit until you say yes to something. The dentist never says you need any of these things. I never went through with any of these scams. And I will not be going to Biltmore Commons ever again. My first visit was 2 hours (with x-rays) and my second was almost an hour (without x-rays). I have a life and my time is not valued. My recommendation is to find a dentist with less overhead where they can pay for their practice with just regular dental work and not ancillary products.

This is a great office that makes this nervous patient feel right at home. I recently had a tooth…read moreextracted and a post placed. The process went so well that all I needed was ibuprofen for a few days. Remarkable. Go here.

Horrible predatory dentist. Tries to upsell you on procedures you don't need and then you receive…read morebills for random charges and fees. They set appointments for that you never agree to and will harass you. Office is chaotic and unprofessional. The doctor had to personally text me to apologize for what occurred the last time I was there. So many better choices.

Dr Vu Vo is amazing!!!! He has helped me with every dental issue, cleaning, teeth alignment, and…read morepreventative maintenance that I could possibly need. I love a dentist who is patient, who is gentle, informative, and just nice!!! Dr Vu Bo exemplifies perfect bedside manner, every time, on time, and with perfect precision. I highly recommend this team of experts for all your needs. Give Monica a call and she will see to it that you are taken care with white glove service. Thai you Dr Vu Vo for every memorable experience. -Pete

Dr Vu and his staff are the best. Happy, respectful and efficient!…read moreI always love my visit to Dr. Vu's office.

I've been here about 3 times so far and each time has been an amazing experience. I'd go more…read moreoften, but I don't live on the side of town the office is located! The staff has been friendly each time I've been. The dentist herself is amazing overall! Really takes the time to ensure everything is going well. ALSO, the parking is so spacious. I've never had issues at all finding a spot, which is a huge plus!

Really awesome staff! Had a great experience on my first visit. So glad I found Premier!!read more

Everyone is friendly and knowledgable. I had my teeth…read moreX-rayed and cleaned. I've been going here for my dental care for 15 years. I recommend Artistic Dental to all my friends and family.

I had been a patient at Artistic Dental for close to a decade. All of the hygenists are friendly,…read moreprofessional and do great work (shoutout to Valerie!). Dr. A was friendly and personable each time I saw her for my checkup and she also installed my second crown. John P. Dougherty, D.D.S., MAGD installed my first crown and during thought it was appropriate to make a racist joke about my New Mexican upbringing when he saw my x-rays and I mentioned I was born without wisdom teeth. If you're wondering what he said to me and in front of the tech when my mouth was numb, wide open and filled with tools: "It must be from all that inbreeding in New Mexico." I've always been under the impression that jokes are supposed to be funny. If he has the gall to say this while operating on a numb patient I can only image what "jokes" he has said when patients aren't around. If you'd like to know even more about Dr. Dougherty's character, the staff once told me he buys and resells Cybertrucks as a hobby. While I'm not a comedian, that joke writes itself. I didn't feel great leaving that day (despite my tooth issue finally being fixed) and let whomever answered the phone that afternoon know what happened. I didn't hear back at all from anyone, though Dr. A. did apologize next time I was in after I told her. The crown John P. Dougherty, D.D.S., MAGD installed that day lasted about 6 months before cracking and needing to be replaced, which he did (Dr. A was unavailable). Cut to eight months later and the crown cracked again and I've found myself using a new dentist office because John P. Dougherty, D.D.S., MAGD is more focused on his comedy career than his dental profession, neither of which he's very good at. I've had no issues with the crown Dr. A installed. If you're at all on the fence about Artistic Dental I'd recommend looking elsewhere, though I can't offer any tips on avoiding douchebag dentists with subpar skills. Maybe check how many Cybertrucks are in the parking lot.

I had my cleaning earlier this week and was very nervous since I was overdue. I'm pleased to say…read morethat my hygienist Riley did a great job! She was meticulous with my teeth and didn't throw the book at me (no lectures). Thanks Riley! I'll see you in 6 months.

I previously had all of my upper teeth redone by Dr. Willman and invested a significant amount of…read moremoney in the process. She did outstanding work, and I truly appreciated her care. Dr Willman is no longer with the practice. Huge, enormous, gigantic loss for Pima Dental. About four months ago, I returned because I needed to molars extracted. Let me note that after the extractions I had fully intended beginning work on all my lower teeth, fully expecting to make another substantial investment. This practice is not inexpensive... in my view it is extremely overpriced (especially after I share what happened below). I was prepared to pay another substantial amount to complete my treatment. I did miss one appointment due to a personal emergency. I attempted to call but was unable to get through, and at the time my focus understandably had to be on the emergency. At my next scheduled appointment, I drove over 45 minutes from north Phoenix. I arrived and had X-rays done, and then met with a dentist who informed me that two teeth would need to be extracted by an oral surgeon and that the procedure could not be done there. While the dentist was courteous, the appointment ultimately resulted in a two-hour round trip simply to be referred elsewhere. I wish this had been communicated to me beforehand. As I was leaving, I was stunned when I was told not to leave and was informed that I owed a $50 missed-appointment fee. Mandy, the office manager, whom I had worked with before made it be known that I needed to pay $50. What disappointed me most was not the amount itself, but the complete lack of empathy or discretion--especially toward a long-standing patient who had already invested heavily in the practice and was prepared to invest significantly more. I understand that offices have cancellation policies. However, patient relationships should involve more than strict enforcement of fees. In my experience, this practice places profits above patient goodwill and patient satisfaction. Between the high costs of treatment and the rigid handling of this situation, it left me feeling that policies mattered more than people. As a business owner myself, I believe long-term trust, empathy, and relationships are what sustain a practice--not nickel-and-diming loyal patients. Unfortunately, this experience has led me to seek care elsewhere for the remainder of my treatment, and I will not be recommending this office moving forward ever again! I hope this feedback is taken constructively. My initial experience here was excellent, attributed primarily to Dr Willman, which makes this outcome all the more disappointing.

Came in for a cleaning today. Super friendly/helpful staff and got in and out quick!…read more Ready to win my gift card now

I have been a patient here for about 4 or 5 years, and in that time, I have RARELY seen the same…read moredental tech or dentist twice. I recently learned that many of the techs are contractors who float between offices. Building trust with a consistent care team is very important to me, especially since I've had bad experiences in the past. I specifically scheduled a procedure with a dentist I liked during my cleaning, only to arrive at my appointment and find an unknown dentist assigned to do the work with zero notice. This lack of consistency is clearly affecting their administrative accuracy as well. During my last visit, the reception told me I was there for a cavity filling, which was incorrect. Furthermore, they asked why I was "refusing" a night guard, even though I already own one that I purchased from THIS office years ago. It is unacceptable to feel like a stranger at your own dentist's office after five years. Unfortunately, my trust in this office has completely eroded. If you value seeing a consistent provider who actually knows your dental history, I would suggest looking elsewhere.

The best experience I've very had at the dentist and I despise going to the dentist. I would highly…read morerecommend. Everyone on staff from the receptionist, hygienist and Dr are top notch and genuinely care about provide the best level of service. They were more than happy to answer all my questions. Office was was clean, appointments have always been handled in a timely manner (never have to wait long in the waiting room). After every appoint they provide samples and care instructions.

I wanted this to be my new dentist and was extremely disappointed…read more I switched from an ppo plus to my new wife's insurance to consolidate costs. I explained this on my first call in to Brittany at the front desk. I then found out I have to wait a month due to office policy to see them. I then get a call 1 day before my appointment that I was not setup yet. I explained again I don't understand hmo well and they stated I needed to call my insurance. Then waited a month to find out the day off still not moved and then I put them and insurance on a 3 way call. I was already setup but they didn't have me on the registration list. The insurance company explained this was the office not them. This was my first red flag. I am excited a few months in to get a cleaning finally I thought. Nope, I get 1.5 hours of xrays and scans. They state I have no cavities but my gums are having issues and need my root canal tooth rescanded and need a deep cleaning (even though i had a cleaning 4 months ago and 12 years no cavities). I have a 2 week trip to Netherlands coming and explained this but go to get the recommended scan of my tooth that cost me 200$ out of pocket and no cleaning still. This is the last I speak to a human and next six times I call in I get a text message back and will attach the screenshot of some of it. Over and over told I will get a call back due to questions about the cleaning and future work. I am in shock after trying to talk to a human for 3 weeks they only call me on time after I told them I was going to travel at 3 am local time there to leave a voicemail. I then called back that day 3 times and never got through. Then called and texted when I got home for 3 days in a row. This is a ton of calling and texts about something I explained I have anxiety about to get no response. I travel alot for work and don't have time for an office that can't make me a priority. I now have to start over next month with new dentist after my next trip. Ps I know they have a service that will respond to this message with "sorry for your experience and we apologize for the inconvenience " just like they did when I was calling over and over ro get help.

New patient here! I recently visited here for a checkup and everyone that greeted me was very…read moreprofessional and kind! They gave a very thorough exam for me and provided me with the information I needed for my next visit. Omar did a great job in cleaning my teeth as well! Im glad to call this my home dentistry now!!

I came here on two separate occasions for an extraction and deep cleaning. Both visits were so…read morepleasant! Omar did my deep cleaning, not only was he kind and considerate but also gentle and very professional :) 100/10 recommend